Quiz : How Much You're Aware About Business Writing?

49 Questions | Total Attempts: 1142

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Quiz : How Much You

Business Writing is a type of professional writing used in the professional setting. We ask you how much you're aware about Business Writing. Business writing is used to convey important messages, information, and requests. The writing includes emails, memos, newsletters, notices, and important business proposals. Let's see how much you know about formal writing. All the questions are asked to-the-point manner. Make sure to pick the correct answer. You are expected to attempt all questions carefully. Good Luck!


Questions and Answers
  • 1. 
    Phase 2 of the 3x3 writing process begins with doing which of the following?
    • A. 

      Writing the rough draft

    • B. 

      Deciding how to organize the message

    • C. 

      Selecting a communication channel

    • D. 

      Gathering necessary information

  • 2. 
    Spencer has been asked to find out what features his customers consider most important when purchasing a car. Probably the most useful way to research this information would be by
    • A. 

      Searching manually.

    • B. 

      Searching electronically.

    • C. 

      Investigating primary sources.

    • D. 

      Experimenting scientifically.

  • 3. 
    Select the statement that most accurately describes brainstorming. 
    • A. 

      The goal of a brainstorming session is quality, not quantity.

    • B. 

      Critique and evaluate each idea as it is presented during a brainstorming session.

    • C. 

      To encourage the maximum number of ideas, avoid defining the problem at the beginning of a brainstorming session.

    • D. 

      A brainstorming session should be kept short and have an established time limit.

  • 4. 
    Formal research methods include
    • A. 

      Setting up an experiment.

    • B. 

      Searching through previous correspondence.

    • C. 

      Developing a cluster diagram.

    • D. 

      Brainstorming.

  • 5. 
    Which of the following is an example of using an informal research method?
    • A. 

      Gwen accesses an Internet database with her computer.

    • B. 

      Alex locates books on a subject in the public library’s card catalogue.

    • C. 

      Marina searches the company’s files for previous reports on an issue.

    • D. 

      Junko develops a survey to learn consumers’ opinions about a product.

  • 6. 
    Informal research methods include
    • A. 

      Experimenting scientifically.

    • B. 

      Accessing electronic databases.

    • C. 

      Developing a cluster diagram.

    • D. 

      Investigating primary sources.

  • 7. 
    Cluster diagramming helps writers 
    • A. 

      Generate and organize ideas.

    • B. 

      Gather primary information by sampling a group of individuals.

    • C. 

      Gather information from indexes, encyclopedias, and references books.

    • D. 

      Organize focus groups and develop outlines.

  • 8. 
    Which of the following is NOT a typical outline format?
    • A. 

      Decimal

    • B. 

      Alphanumeric

    • C. 

      Alpha decimal

    • D. 

      All of the above are typical outline formats.

  • 9. 
    Outlining forces a writer to 
    • A. 

      Focus on the topic.

    • B. 

      Identify major ideas.

    • C. 

      Support ideas with details, illustrations, or evidence.

    • D. 

      All of the above.

  • 10. 
    Ideas in an outline should usually be grouped into
    • A. 

      Four to six major components or categories.

    • B. 

      Three to five major components or categories.

    • C. 

      Five to ten major components or categories.

    • D. 

      Six to nine major components or categories.

  • 11. 
    Each major category in an outline should be divided into at least 
    • A. 

      Three subcategories.

    • B. 

      Four subcategories.

    • C. 

      Five subcategories.

    • D. 

      Two subcategories.

  • 12. 
    Which of the following should be a major category for this outline?
    • A. 

      Setting margins and tabs

    • B. 

      Formatting documents

    • C. 

      Changing line spacing

    • D. 

      Adding page numbers

  • 13. 
    Wich of the following should be a major category for this outline?
    • A. 

      Travel arrangements

    • B. 

      Hotel reservations

    • C. 

      Car rental

    • D. 

      Airline reservations

  • 14. 
    An outline that presents the main idea followed by details, explanation, and evidence represents the 
    • A. 

      Indirect organizational pattern.

    • B. 

      Direct organizational pattern.

    • C. 

      Geographical organizational pattern.

    • D. 

      Informational organizational pattern.

  • 15. 
    If an audience will be receptive to a message, the most effective organizational pattern is the 
    • A. 

      Indirect pattern.

    • B. 

      Direct pattern.

    • C. 

      Informational pattern.

    • D. 

      Geographical pattern.

  • 16. 
    Frontloading means 
    • A. 

      Presenting the recommendations at the end of the message where they will receive more emphasis.

    • B. 

      Giving the details at the beginning of the message.

    • C. 

      Supporting ideas with details.

    • D. 

      Presenting the main idea at the beginning of the message.

  • 17. 
    The direct organizational plan 
    • A. 

      Saves the reader’s time.

    • B. 

      Ensures a fair hearing.

    • C. 

      Minimizes a negative reaction.

    • D. 

      Respects the feelings of the audience.

  • 18. 
    Which of the following should be organized in a direct pattern?
    • A. 

      A sales letter encouraging current automobile insurance customers to purchase term life insurance

    • B. 

      A letter explaining why a customer’s insurance rates have increased significantly

    • C. 

      A letter denying a customer’s request for credit

    • D. 

      A memo informing new employees of the medical benefits they will receive

  • 19. 
    Which of the following should be organized in an indirect pattern?
    • A. 

      A manual showing owners how to operate a new VCR

    • B. 

      A proposal submitted to a governmental agency requesting funding for a project

    • C. 

      A memo detailing the steps employees will follow when requesting vacation time

    • D. 

      A company’s annual report to its stockholders

  • 20. 
    Which of the following should be organized in an indirect pattern?
    • A. 

      A report focusing on the company’s sales volume for the last quarter.

    • B. 

      A letter granting a customer’s request for a refund on a defective tire.

    • C. 

      A letter requesting donations to a shelter for the homeless.

    • D. 

      A memo requesting that employees attend an upcoming conference.

  • 21. 
    Ideas that require persuasion should usually be organized 
    • A. 

      In an indirect pattern.

    • B. 

      By geographical area.

    • C. 

      In a direct pattern.

    • D. 

      In a pivoting pattern.

  • 22. 
    One effective way to overcome writer's block is to 
    • A. 

      Stare at the page until you think of something to write.

    • B. 

      Concentrate on finding the right word and perfect sentence structure before putting your ideas on paper.

    • C. 

      Research your topic and prepare an outline before beginning to write.

    • D. 

      Write your ideas on paper to be transferred to the computer at a later time.

  • 23. 
    Which of the following is a phrase?
    • A. 

      Such as a businessperson

    • B. 

      I like movies

    • C. 

      Since Jim organized the event

    • D. 

      Although we decided to participate

  • 24. 
    Which of the following is a phrase?
    • A. 

      Joan and I attended

    • B. 

      Who joins the committee

    • C. 

      If you wish to go

    • D. 

      To be decided by the board of directors

  • 25. 
    Clauses that begin with words like if, when, because and as are usually
    • A. 

      Independent.

    • B. 

      Dependent

    • C. 

      Direct.

    • D. 

      Indirect.

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