Chapter 6 - Writing Process Phase 2: Research, Organize, Compose
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Business communication chapter 6 quiz
- 1.Phase 2 of the 3x3 writing process begins with doing which of the following?
- A.
Writing the rough draft
- B.
Deciding how to organize the message
- C.
Selecting a communication channel
- D.
Gathering necessary information
- 2.
- A.
Searching manually.
- B.
Searching electronically.
- C.
Investigating primary sources.
- D.
Experimenting scientifically.
- 3.Select the statement that most accurately describes brainstorming.
- A.
The goal of a brainstorming session is quality, not quantity.
- B.
Critique and evaluate each idea as it is presented during a brainstorming session.
- C.
To encourage the maximum number of ideas, avoid defining the problem at the beginning of a brainstorming session.
- D.
A brainstorming session should be kept short and have an established time limit.
- 4.Formal research methods include
- A.
Setting up an experiment.
- B.
Searching through previous correspondence.
- C.
Developing a cluster diagram.
- D.
Brainstorming.
- 5.Which of the following is an example of using an informal research method?
- A.
Gwen accesses an Internet database with her computer.
- B.
Alex locates books on a subject in the public library’s card catalogue.
- C.
Marina searches the company’s files for previous reports on an issue.
- D.
Junko develops a survey to learn consumers’ opinions about a product.
- 6.Informal research methods include
- A.
Experimenting scientifically.
- B.
Accessing electronic databases.
- C.
Developing a cluster diagram.
- D.
Investigating primary sources.
- 7.Cluster diagramming helps writers
- A.
Generate and organize ideas.
- B.
Gather primary information by sampling a group of individuals.
- C.
Gather information from indexes, encyclopedias, and references books.
- D.
Organize focus groups and develop outlines.
- 8.Which of the following is NOT a typical outline format?
- A.
Decimal
- B.
Alphanumeric
- C.
Alpha decimal
- D.
All of the above are typical outline formats.
- 9.Outlining forces a writer to
- A.
Focus on the topic.
- B.
Identify major ideas.
- C.
Support ideas with details, illustrations, or evidence.
- D.
All of the above.
- 10.Ideas in an outline should usually be grouped into
- A.
Four to six major components or categories.
- B.
Three to five major components or categories.
- C.
Five to ten major components or categories.
- D.
Six to nine major components or categories.
- 11.Each major category in an outline should be divided into at least
- A.
Three subcategories.
- B.
Four subcategories.
- C.
Five subcategories.
- D.
Two subcategories.
- 12.Which of the following should be a major category for this outline?
- A.
Setting margins and tabs
- B.
Formatting documents
- C.
Changing line spacing
- D.
Adding page numbers
- 13.Wich of the following should be a major category for this outline?
- A.
Travel arrangements
- B.
Hotel reservations
- C.
Car rental
- D.
Airline reservations
- 14.An outline that presents the main idea followed by details, explanation, and evidence represents the
- A.
Indirect organizational pattern.
- B.
Direct organizational pattern.
- C.
Geographical organizational pattern.
- D.
Informational organizational pattern.
- 15.If an audience will be receptive to a message, the most effective organizational pattern is the
- A.
Indirect pattern.
- B.
Direct pattern.
- C.
Informational pattern.
- D.
Geographical pattern.
- 16.Frontloading means
- A.
Presenting the recommendations at the end of the message where they will receive more emphasis.
- B.
Giving the details at the beginning of the message.
- C.
Supporting ideas with details.
- D.
Presenting the main idea at the beginning of the message.
- 17.The direct organizational plan
- A.
Saves the reader’s time.
- B.
Ensures a fair hearing.
- C.
Minimizes a negative reaction.
- D.
Respects the feelings of the audience.
- 18.Which of the following should be organized in a direct pattern?
- A.
A sales letter encouraging current automobile insurance customers to purchase term life insurance
- B.
A letter explaining why a customer’s insurance rates have increased significantly
- C.
A letter denying a customer’s request for credit
- D.
A memo informing new employees of the medical benefits they will receive
- 19.Which of the following should be organized in an indirect pattern?
- A.
A manual showing owners how to operate a new VCR
- B.
A proposal submitted to a governmental agency requesting funding for a project
- C.
A memo detailing the steps employees will follow when requesting vacation time
- D.
A company’s annual report to its stockholders
- 20.Which of the following should be organized in an indirect pattern?
- A.
A report focusing on the company’s sales volume for the last quarter.
- B.
A letter granting a customer’s request for a refund on a defective tire.
- C.
A letter requesting donations to a shelter for the homeless.
- D.
A memo requesting that employees attend an upcoming conference.
- 21.Ideas that require persuasion should usually be organized
- A.
In an indirect pattern.
- B.
By geographical area.
- C.
In a direct pattern.
- D.
In a pivoting pattern.
- 22.One effective way to overcome writer's block is to
- A.
Stare at the page until you think of something to write.
- B.
Concentrate on finding the right word and perfect sentence structure before putting your ideas on paper.
- C.
Research your topic and prepare an outline before beginning to write.
- D.
Write your ideas on paper to be transferred to the computer at a later time.
- 23.Which of the following is a phrase?
- A.
Such as a businessperson
- B.
I like movies
- C.
Since Jim organized the event
- D.
Although we decided to participate
- 24.Which of the following is a phrase?
- A.
Joan and I attended
- B.
Who joins the committee
- C.
If you wish to go
- D.
To be decided by the board of directors
- 25.Clauses that begin with words like if, when, because and as are usually
- A.
Independent.
- B.
Dependent
- C.
Direct.
- D.
Indirect.
- 26.Independent clauses have a
- A.
Subject.
- B.
Verb.
- C.
Complete thought.
- D.
All of the above.
- 27.Dependent clauses contain a
- A.
Subject
- B.
Verb.
- C.
Complete thought.
- D.
A and b only.
- 28.Which of the following is a dependent clause?
- A.
Running up and down the street
- B.
During the course of the semester
- C.
If we were to win the election
- D.
I was pleased with the results of the election
- 29.Which of the following is an independent clause?
- A.
When the board decided
- B.
In case of a change in plans
- C.
Schedule the meeting for tomorrow.
- D.
None of the above.
- 30.Which of the following is an independent clause?
- A.
If Carol thinks the plan will solve the problem
- B.
In the decision-making process
- C.
Since we are certain of the outcome of the election
- D.
Then the decision was made
- 31.To be easily understood, sentences should
- A.
Be at least 15 words in length.
- B.
Be about 20 or fewer words.
- C.
Be no longer than 30 words.
- D.
Average about 28 words.
- 32.Important ideas receive the MOST emphasis by placing them
- A.
In the middle of a sentence.
- B.
Either in the middle or at the end of a sentence.
- C.
At the beginning of a sentence.
- D.
In the middle of a paragraph.
- 33.In which of the following sentences does the board receive the most emphasis?
- A.
The board approved the plan.
- B.
The plan was approved by the board.
- C.
At its last meeting, the board approved the plan.
- D.
This announcement is to inform all employees that the plan has been approved by the board.
- 34.Select the passive sentence.
- A.
A change was indicated in the note at the bottom of the page.
- B.
Both companies agreed to the merger.
- C.
Global competition forces businesses to re-evaluate their products and services.
- D.
Entry-level employees must complete the training by June.
- 35.To direct attention away from people and focus on an action, use
- A.
Dependent clauses.
- B.
Passive voice.
- C.
Active voice.
- D.
Independent clauses.
- 36.Select the active-voice sentence.
- A.
Your vacation request must be submitted by this Friday.
- B.
Europeans usually take four-week vacations in the summer.
- C.
The suggestion will be implemented as soon as funding is available.
- D.
The performance appraisal was conducted by Mr. Jones.
- 37.To be hired, an application form must be completed is a sentence that contains a
- A.
Limiting sentence.
- B.
Dangling modifier.
- C.
Limiting clause.
- D.
Misplaced dangler.
- 38.By changing the schedule, production was increased substantially is a sentence that contains a
- A.
Limiting clause.
- B.
Pivoting clause.
- C.
Limiting sentence.
- D.
Dangling modifier.
- 39.The patient was referred to a psychiatrist with a severe emotional problem is a sentence that contains a
- A.
Misplaced modifier.
- B.
Pivoting sentence.
- C.
Misplaced dangler.
- D.
Limiting clause.
- 40.
- A.
While pumping gas, an unoccupied car rolled into mine.
- B.
Please take time to examine the brochure that is enclosed with your family.
- C.
Reported stolen, the car was located by the police.
- D.
As the winner of the contest, the judge awarded a prize to Lisa.
- 41.The train was late that pulled into the station is a sentence that contains a
- A.
Limiting clause.
- B.
Dangling sentence.
- C.
Misplaced modifier.
- D.
Limiting sentence.
- 42.A paragraph that describes a new procedure for scheduling a leave of absence would most likely follow the
- A.
Direct paragraph plan.
- B.
Indirect paragraph plan.
- C.
Pivoting paragraph plan.
- D.
Linked paragraph plan.
- 43.A paragraph that begins with a limiting sentence before presenting the main sentence follows the
- A.
Indirect paragraph plan.
- B.
Direct paragraph plan.
- C.
Modified paragraph plan.
- D.
Pivoting paragraph plan.
- 44.Use the pivoting paragraph plan to
- A.
Describe an action to be taken.
- B.
Clarify a new procedure.
- C.
Build a rationale for an idea.
- D.
Compare and contrast ideas.
- 45.A paragraph that begins with supporting sentences followed by the main sentence follows the
- A.
Direct paragraph plan.
- B.
Indirect paragraph plan.
- C.
Pivoting paragraph plan.
- D.
Linked paragraph plan.
- 46.Which of the following is NOT a useful technique for linking ideas in paragraphs?
- A.
Dovetailing sentences
- B.
Pivoting sentences
- C.
Sustaining the key idea
- D.
Using pronouns
- 47.Furthermore, as a result, however, and on the other hand, are examples of
- A.
Limiting phrases.
- B.
Dovetailing.
- C.
Supporting modifiers.
- D.
Transitional expressions
- 48.For instance, likewise, and similarly are transitions that introduce
- A.
Examples.
- B.
Contrasting thoughts.
- C.
Comparisons.
- D.
Analogies.
- 49.Paragraphs are generally easier to read when they contain
- A.
Eight or fewer printed lines.
- B.
Eight or fewer printed sentences.
- C.
Five or fewer printed sentences.
- D.
At least five printed lines.
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