ISO 10002 Quizzes, Questions & Answers

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On Site - Tier 1

This quiz titled 'On site - tier 1' assesses knowledge on the functionality and management of the reviews widget in customer feedback tools. It covers features, sorting options, and integration with social networks, essential for...

Questions: 32 | Attempts: 135 | Last updated: Mar 14, 2025

Sample Question 1
Which of the following is not a feature of a review left in the widget and linked to the reviewer's social network?

Social review gets a badge of Verified Reviewer.

Social review is left directly from the shopper’s social network page.

Social review has the avatar from the shopper’s social network.

None of the above.

Sample Question 2
How can a reviewer choose to show the reviewer avatar, rather than the default one?

Write a review via the MAP, and share the review

Write a review via the MAP, and login one of the social netwroks

Write a review via the widget, and use one of the social networks to veridy instead of the email

Write a review via the widget, and share the review

Sample Question 3
What is the default sorting of the reviews in the widget?

Anonymous > verified buyer > verified reviewer

Verified reviewer > anonymous > verified buyer

Verified buyer > anonymous > verified reviewer

Verified buyer > verified reviewer > anonymous

Anonymous > verified reviewer > verified buyer

Verified reviewer > verified buyer > anonymous