ISO 10002 Quizzes, Questions & Answers

Dive into the world of ISO 10002 with our engaging quizzes designed to enhance your understanding of customer satisfaction management. Read more

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This quiz titled 'On site - tier 1' assesses knowledge on the functionality and management of the reviews widget in customer feedback tools. It covers features, sorting options, and integration with social networks, essential for...

Questions: 32  |  Attempts: 135   |  Last updated: Mar 14, 2025
  • Sample Question 1
    Which of the following is not a feature of a review left in the widget and linked to the reviewer's social network?  
    Radio Button
    Radio Button
    Radio Button
    Radio Button
  • Sample Question 2
    How can a reviewer choose to show the reviewer avatar, rather than the default one?
    Radio Button
    Radio Button
    Radio Button
    Radio Button
  • Sample Question 3
    What is the default sorting of the reviews in the widget?
    Radio Button
    Radio Button
    Radio Button
    Radio Button
    Radio Button
    Radio Button