On Site - Tier 1

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| By Netanel
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Netanel
Community Contributor
Quizzes Created: 2 | Total Attempts: 1,153
| Attempts: 135
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  • 1/32 Questions

    What technology do we use to load the widget?

    • Java
    • IFrame
    • Javascript
    • Html, integrated static to the store's page
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Online Test Quizzes & Trivia
About This Quiz

This quiz titled 'On site - tier 1' assesses knowledge on the functionality and management of the reviews widget in customer feedback tools. It covers features, sorting options, and integration with social networks, essential for enhancing digital marketing and customer engagement strategies.

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  • 2. 

    How can a reviewer choose to show the reviewer avatar, rather than the default one?

    • Write a review via the MAP, and share the review

    • Write a review via the MAP, and login one of the social netwroks

    • Write a review via the widget, and use one of the social networks to veridy instead of the email

    • Write a review via the widget, and share the review

    Correct Answer
    A. Write a review via the widget, and use one of the social networks to veridy instead of the email
    Explanation
    By writing a review via the widget and using one of the social networks to verify instead of the email, the reviewer can choose to show their own avatar instead of the default one. This option allows the reviewer to personalize their review and make it more authentic by displaying their own profile picture from a social network account.

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  • 3. 

    The sorting options are:

    • For store owners with Premium features we give the option to change the inner sorting and whether to give the shoppers the ability to change the sorting

    • We always give the shoppers the ability to change the sort

    • We don't give any freedom with changing the sorting

    • We always give shoppers the option to change the sorting, but we give only for Premium users to change the default sorting

    Correct Answer
    A. For store owners with Premium features we give the option to change the inner sorting and whether to give the shoppers the ability to change the sorting
    Explanation
    This answer explains that store owners with Premium features have the option to change the inner sorting of their store and also decide whether to allow shoppers to change the sorting. This implies that the platform provides flexibility and customization options for store owners with Premium features, allowing them to tailor the sorting options to their specific needs and preferences.

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  • 4. 

    The way a reviewer gets a "Verified Reviewer" badge is by...

    • Writing a review via the MAP

    • Writing a review via the widget

    • Writing a review via the widget and verifying it via the verification email

    • Writing a review via the widget and verifying it via linking to social

    • Answers 3+4 are correct

    Correct Answer
    A. Answers 3+4 are correct
    Explanation
    The correct answer is that a reviewer gets a "Verified Reviewer" badge by writing a review via the widget and verifying it either through the verification email or by linking to social media. This means that the reviewer must not only write the review but also take an additional step to verify their identity either through email or social media. This helps ensure that the review is genuine and adds credibility to the reviewer's opinion.

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  • 5. 

    True or False? There is a way to change the default avatar.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    It is true that there is a way to change the default avatar. Most platforms and websites provide options for users to personalize their avatars by uploading a custom image or selecting from a range of pre-designed avatars. This allows users to have a unique and personalized representation of themselves in online communities and platforms.

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  • 6. 

    True or False? It is possible to embed the widget on an external website (blog for example), not only on the store.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    It is possible to embed the widget on an external website such as a blog, not just on the store. This means that the widget can be integrated into other platforms or websites, allowing for wider reach and accessibility beyond the store itself.

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  • 7. 

    What is the default sorting of the reviews in the widget?

    • Anonymous > verified buyer > verified reviewer

    • Verified reviewer > anonymous > verified buyer

    • Verified buyer > anonymous > verified reviewer

    • Verified buyer > verified reviewer > anonymous

    • Anonymous > verified reviewer > verified buyer

    • Verified reviewer > verified buyer > anonymous

    Correct Answer
    A. Verified buyer > verified reviewer > anonymous
    Explanation
    The default sorting of the reviews in the widget is based on the hierarchy of the reviewers. Verified buyers' reviews are given priority and are shown first, followed by verified reviewers' reviews, and finally anonymous reviews.

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  • 8. 

    How does the widget load? When does it load compared to the webpage?

    • Synchronously. widget loads after the webpage

    • A-synchronously. widget loads with the webpage

    • Synchronously. widget loads with the webpage

    • A-synchronously. widget loads after the webpage

    • None of the above

    Correct Answer
    A. A-synchronously. widget loads after the webpage
    Explanation
    The correct answer is "a-synchronously. widget loads after the webpage." This means that the widget loads separately from the webpage and after the webpage has finished loading.

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  • 9. 

    How many reviews are generated in the widget compared to the MAP?

    • About 60% of the reviews come from the MAP, 40% from the widget

    • About 50% of the reviews come from the MAP,50% from the widget

    • About 75% of the reviews come from the MAP, about 25% from the widget

    • About 30% of the reviews come from the MAP, 70% from the widget

    Correct Answer
    A. About 75% of the reviews come from the MAP, about 25% from the widget
    Explanation
    Approximately 75% of the reviews come from the MAP, while approximately 25% come from the widget.

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  • 10. 

    If a reviewer doesn't click on the link in the verification email sent after writing a review:

    • We ignore the review.

    • We show the review as anonymous, if approved by moderator.

    • We resend the verification mail (up to 3 emails, 3 days in between) and if not verified, we ignore it.

    Correct Answer
    A. We show the review as anonymous, if approved by moderator.
    Explanation
    If a reviewer doesn't click on the link in the verification email sent after writing a review, the review will be shown as anonymous if it is approved by a moderator. This means that the reviewer's identity will not be revealed publicly, but the review itself will still be displayed on the platform.

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  • 11. 

    What are two main types of embedded widgets and their sorting logic?

    • Products - Most popular, Reviews - Most popular product

    • Products - By user selection, Reviews - Newest

    • Products - Most popular product, Reviews - By star rating

    • Products - Most popular, Reviews - Newest

    Correct Answer
    A. Products - Most popular, Reviews - Newest
    Explanation
    The two main types of embedded widgets are "Products" and "Reviews". The sorting logic for these widgets is as follows:
    - For the "Products" widget, the sorting logic is "Most popular", which means that the products will be displayed based on their popularity or the number of times they have been viewed or purchased.
    - For the "Reviews" widget, the sorting logic is "Newest", which means that the reviews will be displayed in chronological order, with the newest reviews appearing first.

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  • 12. 

    What is the default inner sort between reviews with the same badge?

    • Star rating from best to worst, then date

    • Date, then star rating from best to worst

    • Star rating from worst to best, then date

    • Date, then star rating from worst to best

    Correct Answer
    A. Star rating from best to worst, then date
    Explanation
    The default inner sort between reviews with the same badge is star rating from best to worst, then date. This means that the reviews will be sorted first by their star rating, with the highest rated reviews appearing first, and then within each star rating group, the reviews will be further sorted by date, with the most recent reviews appearing first.

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  • 13. 

    SEO benefits of the widget are:

    • Excellent: all reviews are indexed by google

    • Not that good: the store gets some SEO benefits if they use the minisite

    • Depends on the platform, on non-hosted platforms the benefits are much better than on hosted

    • Only with Rich Snippets is the reviews content indexed

    Correct Answer
    A. Not that good: the store gets some SEO benefits if they use the minisite
    Explanation
    The correct answer states that the SEO benefits of using the minisite are "not that good." This implies that while the store may receive some SEO benefits from using the minisite, these benefits are not significant or substantial. It suggests that there may be other factors or strategies that would yield better SEO results for the store.

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  • 14. 

    True or False? Embedded widgets can present site reviews as well as product reviews.

    • False

    • True

    Correct Answer
    A. True
    Explanation
    Embedded widgets can present both site reviews and product reviews. This means that these widgets can be used to display reviews and ratings of a website as well as reviews and ratings of specific products. By embedding these widgets on a website, users can easily see and evaluate the overall reputation and quality of both the site and its products based on the reviews shared by other users.

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  • 15. 

    True or False? Once embedded, any change we do to the embedded widget will automatically appear onsite.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because once a widget is embedded, any changes made to the embedded widget will not automatically appear onsite. To update the widget on the site, the changes need to be manually applied and the updated version of the widget needs to be re-embedded.

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  • 16. 

    Is there an option to implement the embedded widget on any site?

    • Yes

    • No, we only support the domain written in B2B

    • Yes if it has yQuery

    • Yes, but it’s premium feature

    Correct Answer
    A. Yes if it has yQuery
    Explanation
    The correct answer is "Yes if it has yQuery." This suggests that the embedded widget can be implemented on any site, but only if it has yQuery. This implies that yQuery is a requirement for using the embedded widget on a site.

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  • 17. 

    In order to enable the Reviews Tab, the user has to... (assume the user completed the regular installation on Shopify, for example)

    • Tic a check box

    • Add a code to the site

    • Add a code and tick a check box

    • It's on by default

    • This is a premium feature, first need to be enabled, and only then activated by adding the code

    Correct Answer
    A. Tic a check box
    Explanation
    To enable the Reviews Tab, the user needs to tick a check box. This suggests that there is a specific option or setting that the user must select in order to activate the Reviews Tab feature. It implies that there is a checkbox provided within the settings or configuration of the platform, and by ticking it, the user enables the Reviews Tab functionality.

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  • 18. 

    The biggest difference between the reviews widget and star ratings compared to other widgets (embedded widgets, testimonials) is...

    • The reviews widget is part of the basic installation and any account must install it.

    • The reviews in the reviews widget are related to specific products. On all other widgets, general reviews can be displayed.

    • Only the reviews widget shows the reviewer badges

    • Only the reviews widget shows product reviews.

    Correct Answer
    A. The reviews in the reviews widget are related to specific products. On all other widgets, general reviews can be displayed.
    Explanation
    The biggest difference between the reviews widget and other widgets is that the reviews in the reviews widget are related to specific products, whereas general reviews can be displayed on all other widgets.

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  • 19. 

    Is the reviews widget shown on mobile theme?

    • Yes, only after adding the widget's code to the mobile theme

    • By default

    • Not yet...but in the roadmap

    • Only on iOS devices

    Correct Answer
    A. Yes, only after adding the widget's code to the mobile theme
    Explanation
    The correct answer is "Yes, only after adding the widget's code to the mobile theme." This means that the reviews widget will only be shown on the mobile theme if the code for the widget is added to the mobile theme. It implies that the widget is not automatically displayed on the mobile theme and requires manual intervention to be added and shown.

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  • 20. 

    Which of the following is not a feature of a review left in the widget and linked to the reviewer's social network?  

    • Social review gets a badge of Verified Reviewer.

    • Social review is left directly from the shopper’s social network page.

    • Social review has the avatar from the shopper’s social network.

    • None of the above.

    Correct Answer
    A. Social review is left directly from the shopper’s social network page.
    Explanation
    The correct answer is "social review is left directly from the shopper’s social network page." This answer is not a feature of a review left in the widget and linked to the reviewer's social network. The other options mention features such as the social review getting a badge of Verified Reviewer and having the avatar from the shopper's social network.

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  • 21. 

    Among the customization options you can find (in the widget's settings page):

    • Widget's font, language, "ready only" state

    • Number of reviews per page, transparent background, bottom border color

    • Color of the stars, widget's size, widget background

    • Widget's width, color of title, date format

    Correct Answer
    A. Number of reviews per page, transparent background, bottom border color
    Explanation
    The given answer options include various customization options that can be found in the widget's settings page. These options include the number of reviews per page, the ability to have a transparent background, and the ability to change the bottom border color. These options allow users to customize the appearance and functionality of the widget to suit their preferences and needs.

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  • 22. 

    Are the reviews on the embedded widget clickable? 

    • Yes, and we show the store owner the traffic and sales generated from it

    • Yes, but we don't take the attributes of clicks and sales, if there are any

    • No, it's not clickable

    • Only the "Reviews by Yotpo" is clickable

    Correct Answer
    A. Yes, but we don't take the attributes of clicks and sales, if there are any
    Explanation
    The correct answer suggests that the reviews on the embedded widget are clickable. However, it also states that the attributes of clicks and sales, if there are any, are not taken into account. This implies that although users can click on the reviews, the store owner does not track or analyze the traffic and sales generated from these clicks.

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  • 23. 

    Sharing a review:

    • Reviewers can share each of their reviews, and only theirs (can't share other reviewers' reviews)

    • Reviewers can share only their reviews and only if they used one of their social networks in order to verify the review (rather than verify via email)

    • Reviewers can share each of their reviews, but only if it's above score "x", defined by the store owner

    • Each reviewer can share all reviews- whether it was written by him/her or anyone else

    Correct Answer
    A. Reviewers can share each of their reviews, and only theirs (can't share other reviewers' reviews)
    Explanation
    The correct answer is "Reviewers can share each of their reviews, and only theirs (can't share other reviewers' reviews)." This answer accurately reflects the given information that reviewers can only share their own reviews and not the reviews of other reviewers.

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  • 24. 

    The reviews order on the Tab is determined by...

    • Rating --> date

    • Date---> rating

    Correct Answer
    A. Date---> rating
    Explanation
    The reviews on the Tab are ordered by date first and then by rating. This means that the most recent reviews will appear first, regardless of their rating. Within each date, the reviews will be further sorted by rating, with the higher-rated reviews appearing before the lower-rated ones. This ordering allows users to see the most recent reviews first, while also considering the overall rating of each review.

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  • 25. 

    Is there any difference in the layouts that we support between the 2 logics?

    • Nope, identical.

    • Yes, only the "Top products" logic has the option to use the "reviews layout"

    • Yes, in the "Recent reviews" logic there is a "reviews layout"

    Correct Answer
    A. Yes, in the "Recent reviews" logic there is a "reviews layout"
    Explanation
    The correct answer is that there is a difference in the layouts between the two logics. Specifically, the "Recent reviews" logic has a "reviews layout" option available.

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  • 26. 

    Mark the available settings for the Reviews Tab:

    • Tab color

    • Tab location (top center, bottom center, left , right)

    • Tab location ( bottom center, left , right)

    • Text color

    • Which tab to show in the popup (site review/product reviews/both)

    • Tab text

    • Tab oppacity

    • Tab length

    • Tab width

    • Popup header text

    • Language of the tab and popup

    Correct Answer(s)
    A. Tab color
    A. Tab location ( bottom center, left , right)
    A. Text color
    A. Which tab to show in the popup (site review/product reviews/both)
    A. Tab text
    A. Tab oppacity
    A. Popup header text
    Explanation
    The available settings for the Reviews Tab include tab color, tab location (bottom center, left, right), text color, which tab to show in the popup (site review/product reviews/both), tab text, tab opacity, and popup header text. These settings allow users to customize the appearance and functionality of the Reviews Tab according to their preferences.

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  • 27. 

    Does the Reviews Tab show on mobile (without a mobile theme)

    • Yes

    • Yes, we have a manual to turn it off

    • No

    • No, unless the user added a code to the mobile theme

    Correct Answer
    A. Yes, we have a manual to turn it off
    Explanation
    The correct answer is "Yes, we have a manual to turn it off." This suggests that the Reviews Tab does show on mobile by default, but there is a manual available to disable it if desired.

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  • 28. 

    How is a verified reviewer's name shown?

    • We always use only the first name and the last letter of the second name,

    • If the reviewer verified via his social networks we show the name from the social network. If he verified via the email, we use the name entered in the appropriate field

    • Either way - we let the reviewer choose the presented name

    • If the user verified via email, we use the first name and first letter of the last name. If the user verified via one of the social networks,we take the display name from there

    Correct Answer
    A. If the reviewer verified via his social networks we show the name from the social network. If he verified via the email, we use the name entered in the appropriate field
    Explanation
    The verified reviewer's name is shown differently depending on how they verified their account. If the reviewer verified via their social networks, their name is shown as it appears on the social network. If they verified via email, the name entered in the appropriate field is used. In both cases, the reviewer has the option to choose the name that is presented.

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  • 29. 

    What are the customization options of the embedded widget (from the b2b settings page)?

    • Logic

    • Choose specific reviews to show

    • Choose specific products to show

    • Size

    • Number of reviews to show

    • Header text

    • Content translation

    • Header background

    • Body background

    • Transparency

    • Header font size

    • Header font color

    Correct Answer(s)
    A. Logic
    A. Size
    A. Number of reviews to show
    A. Header text
    A. Header background
    A. Body background
    A. Transparency
    A. Header font size
    A. Header font color
    Explanation
    The embedded widget in the b2b settings page offers various customization options. Users can choose specific reviews and products to show on the widget. They can also customize the size of the widget and the number of reviews to display. Additionally, users can customize the header text, header background, body background, transparency, header font size, and header font color. These customization options allow users to tailor the embedded widget to their specific preferences and branding requirements.

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  • 30. 

    Explain the main purpose of the reviews widget:

  • 31. 

    What are the steps to installing the embedded widget on your page?

  • 32. 

    Explain Reviews Tab purpose and functionality

Quiz Review Timeline (Updated): Mar 14, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 14, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 05, 2014
    Quiz Created by
    Netanel

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