Business Education Baseline Test
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Management is the practice of manipulating all the resources available to a company to ensure that you meet the business goals and objectives. Different management styles have been used throughout time, and the question below is designed to test your understanding of all the basics of business. Why don’t you give it a try and refresh your memory?
- 1.
- A.
A manager who involes employees in decision making.
- B.
A manager who asks staff for feedback before making a decision.
- C.
A manager who likes to make all decisions by him/herself.
- 2.
- A.
A manager who likes to make all the decisions.
- B.
A manager who sets the goals of the business and communicates 'downwards' to employees.
- C.
A manager who involves employees in decision making and aims to benefit both the business and personnel as a result of decisions that are made.
- 3.
- A.
A manager who avoids making decisions, instead leaving it up to other staff.
- B.
A manager who involves employees in decision making and aims to benefit both the business and personnel as a result of decisions that are made.
- C.
A manager who likes communication with employees to go in both directions: from management to emoployees, and back upward to the manager.
- 4.One management role in the business process is to PLAN.
- A.
True
- B.
False
- 5.Planning is...
- A.
Where management directs employees on "what to do."
- B.
A management role where the procedures for meeting organisational goals are developed.
- C.
A process of controlling the assets of the business.
- 6.Strategic planning is...
- A.
Short term planning.
- B.
Long term planning.
- 7.Action planning is...
- A.
Short term planning.
- B.
Long term planning.
- 8.A plan is a proposed method to be used to achieve the organisation's goals and objectives.
- A.
True.
- B.
False.
- 9.Planning and goal setting are important because they give the manager focus and direction.
- A.
True.
- B.
False.
- 10.A business can set goals in a number of areas. Goals are vital in assisting the manager to focus on the details of ...
- A.
Loan repayments.
- B.
The strategic plan.
- C.
Short term cash flow.
- 11.Once a business has been established, ongoing monitoring by the owner is no longer necessary.
- A.
True.
- B.
False.
- 12.
- A.
Human Resources
- B.
Finance and accounts
- C.
IT support
- 13.
- A.
Finance
- B.
IT support
- C.
Admin
- D.
Human resources
- 14.The administration department takes care of any technology problems
- A.
True
- B.
False
- 15.The Administration department deals with wages
- A.
True
- B.
False
- 16.
- A.
A term used to describe the individuals who comprise the workforce of an organization
- B.
A term applied in labor economics
- C.
The name of the function within an organization charged with the overall responsibility for implementing strategies and policies relating to the management of individuals
- 17.The key functions of the Human Resources are:
- A.
Recruitment and Selection (Resourcing)
- B.
Organizational design and development.
- C.
Performance, conduct and behaviour management
- D.
Human resources (or workforce) analysis and the management of workforce personal data
- E.
All of the above and more
- 18.The objective of an organization's human resource management strategy is...
- A.
To maximize the return on investment from the organization's human capital
- B.
Minimize financial risk
- C.
All of the above
- D.
None of the above
- 19.
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Founder of Walmart? - 20.
- A.
$20,676.90
- B.
$22,876.90
- C.
$24,376.90
- D.
$22,376.90
- 21.
- A.
Employees pass a magnetic stripe card through a reader
- B.
Employees insert a time card into a time clock
- C.
Employees write their hours worked on a time sheet
- D.
Employees keep track of their hours worked mentally.
- 22.Which of the following is an example of a job benefit?
- A.
Paid holidays
- B.
Recreational facilities
- C.
Child care
- D.
All of the above
- 23.What is the primary reason for writing a budget?
- A.
To calculate net income
- B.
To calculate taxable income
- C.
To study past spending habits
- D.
To help allocate future income
- 24.Which of these companies is a franchise?
- A.
New Look
- B.
Zeb's
- C.
Subway
- D.
Odeon Cinema
- 25.What is the name for the personalized password that each customer must enter before making ATM transactions?
- A.
EFT
- B.
PWD
- C.
PIN
- D.
PRT
- 26.Which of these is not a benefit of franchising?
- A.
The franchisee benefits from national advertising
- B.
Allows an individual to start up a business with less risk involved
- C.
You have to follow the rules and standards of the franchise, there is less flexibility for you to do what you want
- D.
You benefit from the reputation of the franchise
- 27.Which of these is the correct definition for Unlimited Liability?
- A.
The owners are not liable for the firms debt and will only lose the amount they initially invested
- B.
The owners are personally liable for the firms debt and may have to pay them out of their own pocket
- 28.
- A.
They can offer a personalised, specialist service that meets the needs of their customers
- B.
Because unlimited liability is a 'protection' against debt
- C.
Because partnerships mean you can share the workload so you do what you're best at
- D.
Because you benefit from the marketing done by the franchiser
- 29.
- A.
Car Repairs
- B.
Medical Bills
- C.
House Repairs
- D.
Debts
- 30.A(n) _________ is written by an individual to deal with business of a personal nature.
- A.
Memo
- B.
Text Message
- C.
Personal Business Letter
- D.
Email
- 31.Dear Ms. Marry Mee is an example of
- A.
Salutation
- B.
Complimentary Close
- C.
Name of the Writer
- D.
None of the Above
- 32.The top margin of a PBL (Personal Business Letter) are
- A.
1
- B.
1.5
- C.
2
- D.
2.5
- 33.The letter format where all parts are aligned at the left margin is called
- A.
Block
- B.
Mixed modified
- C.
Free Style
- D.
None of the Above
- 34.The punctuation style that requires no punctuation to be keyed after the salutation and after the complimentary closing is called
- A.
Closed punctuation
- B.
Open punctuation
- C.
Free Style
- D.
None of the above
- 35.The address of the writer of a letter is called the
- A.
Letter address
- B.
Complimentary close
- C.
Name of the writer
- D.
Return address
- 36.When writing a personal business letter's salutation (greeting) you should say Dear _____
- A.
Name you use when normally addressing that person
- B.
First name
- C.
Full name
- D.
May use all of the above
- 37.What font is used in a personal business letter?
- A.
Calibri
- B.
Arial
- C.
Jokerz
- D.
Times New Roman
- 38.What size of font is used in a letter?
- A.
10
- B.
12
- C.
14
- D.
16
- 39.If an employee shows up to work late everyday, do you
- A.
Suspend them for 30 days
- B.
Fire them
- C.
Call on the flying monkeys to beat them up
- D.
Get barney's gansters to do a drive by shooting
- 40.Employees need to be
- A.
Bald
- B.
Short
- C.
Bad employees like chris sigmon
- D.
Well trained
- E.
Able to hold breath for 25mins with out dying
- F.
Be a level 30 mage in DnD
- G.
Able to kick a baby 35 yards
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