2.
Which software do you use to keep record
Correct Answer
A. Microsoft Excel
Explanation
Microsoft Excel is a software program commonly used to keep record and manage data. It is a powerful spreadsheet tool that allows users to organize, analyze, and manipulate large amounts of information. Excel provides various features such as formulas, charts, and tables, which make it an ideal choice for record-keeping purposes. With its ability to handle numerical data, perform calculations, and create visual representations, Excel offers a comprehensive solution for maintaining records efficiently.
3.
You are the clerk in the Training Department, your manager asked you to reproduce 100 copies of a document. How would you get this done?
Correct Answer
A. By photocopying the document
Explanation
The most efficient and practical way to reproduce 100 copies of a document would be by photocopying it. This method allows for multiple copies to be made quickly and accurately, without the need for additional steps such as scanning or emailing. Printing from a computer would require multiple print jobs and could be time-consuming. Scanning the information into a computer and then printing it would also be a more complex and time-consuming process compared to photocopying. Emailing the document would not be a suitable option for reproducing physical copies.
4.
Devices that are used with computers and other business technology/equipment in order to help carry out some of its function
Correct Answer
Peripheral Devices,
Explanation
Peripheral devices are external devices that are connected to a computer or other business technology/equipment to enhance its functionality. These devices include input devices like keyboards and mice, output devices like monitors and printers, storage devices like hard drives and USB flash drives, and communication devices like modems and network cards. Peripheral devices help in carrying out various functions such as data input, output, storage, and communication, thereby expanding the capabilities of the computer or business equipment.
5.
List five business technology
Correct Answer
Computer
Scanner
Photocopier
Printer
Shredder
Telephone
Explanation
The given list includes five common business technology tools: computer, scanner, photocopier, printer, and shredder. These tools are essential for various business operations. A computer is used for tasks such as data processing, communication, and storage. A scanner helps in digitizing documents and images. A photocopier is used to make copies of documents. A printer is used to produce hard copies of digital files. A shredder is used to securely dispose of sensitive documents. A telephone is used for communication purposes.
6.
What is a software?
Correct Answer
A set of instructions that tells the computer what to do
Explanation
A software refers to a collection of instructions that provide guidance to a computer on how to perform specific tasks or operations. These instructions are written in a programming language and are executed by the computer's processor. The software acts as an intermediary between the user and the hardware, enabling the computer to carry out various functions and processes based on the given instructions.
7.
State three types of software
Correct Answer
Utility
Application
System
Explanation
The given answer correctly states three types of software: utility, application, and system. Utility software refers to programs that help manage and optimize computer resources, such as antivirus software or disk cleanup tools. Application software includes programs designed for specific tasks or purposes, such as word processors or web browsers. System software, on the other hand, is responsible for managing and controlling the computer system itself, including the operating system and device drivers. These three types of software play different roles in the functioning of a computer system.
8.
Nathan was asked by her manager to create a newsletter, what is the most appropriate software to create this document
Correct Answer
Microsoft Publisher
Explanation
Microsoft Publisher is the most appropriate software to create a newsletter because it is specifically designed for creating and designing professional documents such as newsletters. It offers a wide range of templates, fonts, and design tools that make it easy to create visually appealing and professional-looking newsletters. Additionally, Microsoft Publisher allows for easy customization and editing, making it a versatile choice for creating newsletters tailored to specific needs and preferences.
9.
List five business documents
Correct Answer
Memorandum
Report
Letter
Agenda
Minutes
Manuals
Contracts
Invoices
Business Cards
Client Databases
Brochure
Explanation
The given answer includes a list of five business documents: Memorandum, Report, Letter, Agenda, and Minutes. These documents are commonly used in various business settings for communication, record-keeping, and documentation purposes. Additionally, the answer also includes other relevant business documents such as Manuals, Contracts, Invoices, Business Cards, Client Databases, and Brochures, which are commonly used in different business contexts for various purposes such as providing instructions, formalizing agreements, billing clients, and promoting products or services.
10.
State three functions used when designing a document
Correct Answer
using styles
mail merging
merging document
table formatting
using columns
spell checking
alternating header and footer
editing
Explanation
The given answer lists various functions used when designing a document. These functions include using styles to format the document consistently, mail merging to personalize and customize the content, merging documents to combine multiple files into one, table formatting to organize data in a structured manner, using columns to create a multi-column layout, spell checking to ensure correct spelling and grammar, alternating header and footer to add different content on each page, and editing to make changes and revisions to the document.
11.
State two places where documents can be stored:
Correct Answer
CD Roms
Filing Cabinet
Computer
USB Flash Drive
Explanation
Documents can be stored in various places such as CD Roms, filing cabinets, computers, and USB flash drives. CD Roms are optical discs that can store large amounts of data, including documents. Filing cabinets are physical storage units that contain drawers or compartments for organizing and storing paper documents. Computers have hard drives or cloud storage where digital documents can be stored. USB flash drives are portable storage devices that can be easily connected to computers to store and transfer documents.
12.
Define Ergonomics
Correct Answer
The study of people's efficiency in their working environment
Explanation
The correct answer is an accurate definition of ergonomics. Ergonomics focuses on designing and arranging workspaces and tasks to optimize efficiency and productivity while considering the well-being and comfort of individuals. By studying how people interact with their working environment, ergonomics aims to improve the overall performance and health of workers.
13.
State three tools that can be used to edit a document:
Correct Answer
Thesarus
Dictionary
Auto correct
Find and Replace
Auto text
Spelling and grammar check
Explanation
The correct answer includes the tools Thesaurus, Dictionary, and Auto correct. These tools can be used to edit a document by providing synonyms and antonyms, checking the spelling and grammar, and automatically correcting mistakes. Additionally, Find and Replace allows for efficient searching and replacing of specific words or phrases, while Auto text offers the convenience of inserting frequently used text with just a few keystrokes.
14.
State three proofreading tips
Correct Answer
Use a spell checker
Use grammar checker
Have others read it
Print it out and read it
Explanation
The correct answer suggests three proofreading tips: using a spell checker, using a grammar checker, and having others read the text. Additionally, it recommends printing out the text and reading it to catch any errors that may have been missed on screen. These tips can help identify and correct spelling and grammar mistakes, as well as provide a fresh perspective from others to ensure the text is error-free.
15.
List the steps that must be followed when saving information on the computer
Correct Answer
Click file
Select save as
Identify location you want to save file
Assign a name to the document/Name file
Click save
Explanation
This answer correctly lists the steps that must be followed when saving information on the computer. First, you need to click on the "File" option. Then, select "Save As" to specify that you want to save the file. Next, you need to identify the location where you want to save the file. After that, assign a name to the document or file. Finally, click on the "Save" button to save the file with the specified name and location.
16.
When exiting an application, you should?
Correct Answer
Click the X button in the top right hand corner of the window
If given option to save, click yes or no
Document will be saved
Explanation
When exiting an application, you should click the X button in the top right-hand corner of the window. This is the standard way to close an application on most operating systems. Additionally, if you are prompted with an option to save any unsaved changes, you should click either "yes" or "no" depending on whether you want to save the document or not. If you choose to save, the document will be saved before the application is closed.
17.
Name the software you would use to communicate with an individual at head office
Correct Answer
Internet Explorer
Microsoft Outlook
Explanation
Internet Explorer is a web browser used for accessing the internet and browsing websites. It does not have the capability to directly communicate with individuals. On the other hand, Microsoft Outlook is an email client software that allows users to send and receive emails, making it the appropriate software to communicate with an individual at head office.
18.
Name the software you would use to create a slide show for a board meeting
Correct Answer
Microsoft Power Point
Explanation
Microsoft Power Point is the most commonly used software for creating slide shows and presentations. It offers a wide range of features and tools that allow users to create visually appealing and professional-looking slides. With Power Point, one can easily add text, images, charts, graphs, and other multimedia elements to enhance the presentation. It also provides various customization options such as templates, themes, and animations to make the slide show more engaging and interactive. Therefore, Microsoft Power Point is the ideal software to create a slide show for a board meeting.
19.
State which position is ergonomically correct ( Red or Green)
Correct Answer
Green
Explanation
The explanation for the given correct answer, which is Green, is not available.
20.
Name one software package that can be used to produce business documents
Correct Answer
Microsoft Office
Explanation
Microsoft Office is a software package that includes various applications such as Word, Excel, and PowerPoint. These applications are commonly used in business settings to create and produce different types of documents. Word is especially popular for creating business documents such as reports, memos, and letters. Excel is used for creating spreadsheets and managing data, while PowerPoint is used for creating presentations. Therefore, Microsoft Office is a suitable software package for producing business documents.