9th Grade Customer Service Quizzes, Questions & Answers
Popular Customer Service Topics
Top Trending Customer Service Quizzes
Spending a fortune on training customer service reps? Use this quiz to find out the outcome of your customer support trainings!
Questions: 8 | Attempts: 702 | Last updated: Mar 21, 2025
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Sample QuestionTo develop rapport, you should do the following:(Select all that apply)
This quiz is designed to help, educate, and support our front desk staff person. This quiz aims to ensure the success of whoever is stationed at the front desk.
Good Luck!
Questions: 20 | Attempts: 280 | Last updated: Mar 21, 2025
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Sample QuestionYour smile is the most important part of your uniform
A test to determine whether or not you are a fit for this type of roll.
Questions: 48 | Attempts: 2439 | Last updated: Feb 2, 2025
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Sample QuestionAn IP address is best defined as...
This Trivia Quiz on Answering Client Questions assesses knowledge and best practices in client communication. It covers the importance of accurate information, proper grammar, and customer engagement, aiming to enhance effective...
Questions: 7 | Attempts: 211 | Last updated: Mar 21, 2025
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Sample QuestionWhen responding to client questions you should insert links to videos and posts from the learning center.
The SBTV October 2014 Quiz assesses key customer service skills for cashiers, including transaction handling, program promotion, and inventory management. It emphasizes the importance of appearance, eye contact, and knowledge of...
Questions: 10 | Attempts: 331 | Last updated: Mar 19, 2025
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Sample QuestionA cashier’s only job is performing money transactions and promoting Home programs at the checkout.
Recent Customer Service Quizzes
Serving only quality products and excellent courtesy.
Remember to read each question and answer carefully. Take note of the feedback after each question.
Questions: 15 | Attempts: 176 | Last updated: Mar 17, 2025
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Sample Question"Do you have Ribeye available?" What should you respond?
Would the following information be included in Arrival or Departure transfer Speeches or both?
Questions: 19 | Attempts: 301 | Last updated: Mar 21, 2025
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Sample Question24-hour survival information, including sun cream, tap water and local shops
Procedures for signing a customer up for a trip in Encom, and the following procedures done by staff.
Questions: 12 | Attempts: 71 | Last updated: Aug 21, 2025
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Sample QuestionI can look up how much a single occupancy or non-diver price is for any trip and let any customer know.
Test your knowledge on some of the current information in Customer Service. Good luck!
Questions: 35 | Attempts: 744 | Last updated: Mar 21, 2025
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Sample QuestionYou are able to either send a replacement order or put in a credit request for a customer right away, even if the trace investigation is not yet complete.
Test your knowledge of Module 6: Service After the Sale. Good luck!
Questions: 14 | Attempts: 201 | Last updated: Mar 21, 2025
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Sample QuestionIn Opus, the "Customer Care" and "Internet" tabs are the most used by this department.
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