12th Grade Customer Service Quizzes, Questions & Answers
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Top Trending Customer Service Quizzes
Have you ever worked in a call center? Or do you currently work there? So, we have a call center quiz for you. Did you ever call customer care and wonder why and how they manage to talk in the way they do? Call centers may seem...
Questions: 12 | Attempts: 5202 | Last updated: Aug 22, 2025
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Sample QuestionWhat should be included in your greeting to the customer? (Multiple Choice)
Do you possess what it takes to work in customer service and store management? To work in-store management, you must cater to the needs of the customer. Regarding this quiz, you should know if the customer is always right,...
Questions: 19 | Attempts: 461 | Last updated: Apr 22, 2025
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Sample QuestionA complaining customer is:
The AQA: Customer Service Week Quiz assesses knowledge on customer service standards, strategic visions, and the impact of customer experiences. It emphasizes the importance of understanding customer feedback and service quality...
Questions: 10 | Attempts: 75 | Last updated: Feb 1, 2025
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Sample QuestionWhat percentage (%) of dissatisfied customers do a typical business hear from?
Please note that your information will be sent to the employer based upon your compatibility with the employer's specific hiring criteria.
The questions for this employer were drafted by the employer and that employer is...
Questions: 24 | Attempts: 2987 | Last updated: Mar 20, 2025
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Sample QuestionWhen I see a customer in the store, I am most likely to:
Dive into the essentials of handling customer complaints effectively with the Customer Complaint Handling Quiz! Trivia Test. Assess your knowledge on database management, corrective actions, and complaint resolution processes...
Questions: 13 | Attempts: 382 | Last updated: Apr 21, 2025
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Sample QuestionThe Marketing Officer and/or VP Technical review the CUSTOMER COMPLAINTS DATABASE monthly, for any recurring problems.
Popular Customer Service Quizzes
These questions test the knowledge of LSI's Customer Feedback & Complaint Handling (D000369)
Questions: 5 | Attempts: 914 | Last updated: Feb 1, 2025
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Sample QuestionAn event in which manufacturers have received or become aware of information that reasonably suggests that one of it's marketed devices may have caused or contributed to a death or serious injury requiring notification to a regulatory authority in accordance with country adverse event reporting requirements.
The world over, there are certain requirements that must be satisfied by applicants willing to fill vacant positions in an establishment. The likelihood of success of each application is based on the degree to which the...
Questions: 10 | Attempts: 764 | Last updated: Mar 21, 2025
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Sample QuestionWhich of these is operated for telemarketing?
Below is a DirecTV Sales and Customer Service Trivia Questions Quiz. This TV is perfect for those people who want to watch their shows on-demand without the risk of the mission put what happens in their favorite shows once they...
Questions: 10 | Attempts: 748 | Last updated: Mar 20, 2025
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Sample QuestionWhat year was DirecTV started?
This quiz is designed to give you knowledge on customer service and how to resolve complaints on the spot to ensure your credibility as a program.
Questions: 11 | Attempts: 702 | Last updated: Mar 20, 2025
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Sample QuestionTrue or False, Customers see the following in order as the most important employees in a company? Front Line Employees, Direct Supervisors, Middle Management, Upper Management, CEO
Recent Customer Service Quizzes
These questions test the knowledge of LSI's Customer Feedback & Complaint Handling (D000369)
Questions: 5 | Attempts: 914 | Last updated: Feb 1, 2025
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Sample QuestionAn event in which manufacturers have received or become aware of information that reasonably suggests that one of it's marketed devices may have caused or contributed to a death or serious injury requiring notification to a regulatory authority in accordance with country adverse event reporting requirements.
The world over, there are certain requirements that must be satisfied by applicants willing to fill vacant positions in an establishment. The likelihood of success of each application is based on the degree to which the...
Questions: 10 | Attempts: 764 | Last updated: Mar 21, 2025
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Sample QuestionWhich of these is operated for telemarketing?
Below is a DirecTV Sales and Customer Service Trivia Questions Quiz. This TV is perfect for those people who want to watch their shows on-demand without the risk of the mission put what happens in their favorite shows once they...
Questions: 10 | Attempts: 748 | Last updated: Mar 20, 2025
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Sample QuestionWhat year was DirecTV started?
This quiz is designed to give you knowledge on customer service and how to resolve complaints on the spot to ensure your credibility as a program.
Questions: 11 | Attempts: 702 | Last updated: Mar 20, 2025
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Sample QuestionTrue or False, Customers see the following in order as the most important employees in a company? Front Line Employees, Direct Supervisors, Middle Management, Upper Management, CEO
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