Thr And Associates Test Center
- 1.You are allowed to print out the Policies and Procedures
- A.
True
- B.
False
- 2.What is to be done with the Policies and Procedures?
- A.
Save it to your personal computer
- B.
Share them with friends that want to work with THR?
- C.
Be aware of and comply to all policy and procedures.
- 3.How are you to keep track of your inventory?
- A.
Manager should handle all of it
- B.
Keep inventory of supplies
- C.
Corporate handles all supply inventory
- 4.How are you to act for work?
- A.
As if it was your own business
- B.
As your team does
- C.
Like the Hotel Staff acts
- 5.You can be creative and use whatever you want when creating your email signature.
- A.
True
- B.
False
- 6.How often are you expected to check your e-mail daily?
- A.
6 Times
- B.
1 Times
- C.
3 Times
- 7.How often will corporate request the same action from you via e-mail?
- A.
1 Times
- B.
3 Times
- C.
Never
- 8.What grade do you need to get on this test in order to pass?
- A.
85%
- B.
75%
- C.
100%
- 9.You are allowed to use your company issued laptop to play video games on at night.
- A.
True
- B.
False
- 10.What happens if your computer or buyer kit is lost, damaged, or stolen on the road?
- A.
You report it to the police
- B.
You are charged back for items
- C.
Order replacements from Corporate
- 11.Only one show can be on an expense reimbursement form.
- A.
True
- B.
False
- 12.How are managers to document issues or actions with their subordinates? (check all that apply)
- A.
Document action taken in detail
- B.
Call John Drew in HR at Corporate to report.
- C.
Send to their permanent file
- D.
Document and keep in your show file cabinet
- 13.What do you do if law enforcement takes items from you? (check all that apply)
- A.
Allow them with no question
- B.
Get or make a receipt if they don't have one
- C.
Photograph item taken
- D.
Call THR for Jeff, Jason or Mike
- 14.How do you report bad conduct on the road?
- A.
E-mail your manager
- B.
E-mail Corporate
- C.
Call the Anonymous Awareness Line
- 15.What is the name of the program that reports strengths and weaknesses at your shows?
- A.
Anonymous Awareness Line
- B.
Manager Reports
- C.
Secret Shoppers
- 16.When will you be issued a company email?
- A.
When you arrive to training
- B.
After you graduate from training
- C.
You will not be issued a company email
- 17.How is your computer supposed to be handled? (check all that apply)
- A.
Never carry by the screen
- B.
It's very durable and no precautions need to be taken
- C.
Never have drinks or food near it
- D.
You can use it at your own discretion
- 18.The company reserves the right to do random drug tests at any time.
- A.
True
- B.
False
- 19.What must you bring to day one of training? (check all that apply)
- A.
Driver's License or State ID
- B.
Passport (if you have one)
- C.
Nothing, just bring yourself
- D.
Social Security card
- E.
THR Overview signed and dated
- 20.Business Casual is the dress code for training
- A.
True
- B.
False
- 21.If a woman doesn't wear a logo shirt during a show, what color must her shirt be?
- A.
Any
- B.
White
- C.
Black
- 22.Any gas reimbursement exceptions are acceptable as long as you turn in your receipt with an expense reimbursement form.
- A.
True
- B.
False
- 23.What do you do with lost or left behind property not bought by us? (check all that apply)
- A.
Buyers notify managers
- B.
Managers notify buyers
- C.
Contact the local law enforcement by the end of day
- D.
Disregard and leave it for the hotel to clean up
- E.
Weigh and photograph item if appropriate
- F.
Send an e-mail to Roger, head of security
- 24.What is expected in regards to your company vehicle? (Check all that apply)
- A.
Report any accidents and on-the-job moving violations
- B.
Inspect company vehicle prior to use
- C.
All passengers must wear their seatbelt
- D.
You don't have to take it if you don't want to
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