Thr And Associates Test Center
Questions and Answers
- 1.
You are allowed to print out the Policies and Procedures
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The given statement is false because it states that you are allowed to print out the Policies and Procedures. However, without any context or specific rules mentioned, it cannot be assumed that printing out the Policies and Procedures is allowed. Therefore, the correct answer is false.Rate this question:
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- 2.
What is to be done with the Policies and Procedures?
- A.
Save it to your personal computer
- B.
Share them with friends that want to work with THR?
- C.
Be aware of and comply to all policy and procedures.
Correct Answer
C. Be aware of and comply to all policy and procedures.Explanation
The correct answer is to be aware of and comply with all policies and procedures. This means that individuals should familiarize themselves with the company's policies and procedures and ensure that they follow them in their work. It is important to understand and adhere to these guidelines to maintain a safe and efficient work environment and to avoid any potential violations or consequences. Saving the policies and procedures to a personal computer or sharing them with friends is not mentioned as a necessary action in the question.Rate this question:
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- 3.
How are you to keep track of your inventory?
- A.
Manager should handle all of it
- B.
Keep inventory of supplies
- C.
Corporate handles all supply inventory
Correct Answer
A. Manager should handle all of itExplanation
The correct answer is "Manager should handle all of it." This means that the responsibility of keeping track of the inventory should be assigned to the manager. The manager is expected to monitor and manage the inventory levels, order new supplies when needed, and ensure that the inventory is properly maintained. This answer implies that the manager has the authority and capability to handle inventory management efficiently.Rate this question:
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- 4.
How are you to act for work?
- A.
As if it was your own business
- B.
As your team does
- C.
Like the Hotel Staff acts
Correct Answer
A. As if it was your own businessExplanation
The correct answer suggests that one should act for work as if it was their own business. This means taking ownership, responsibility, and initiative in their work, just as a business owner would. It implies being proactive, making decisions that benefit the organization, and going above and beyond to ensure success. This mindset fosters a sense of dedication, passion, and accountability, ultimately leading to better performance and results.Rate this question:
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- 5.
You can be creative and use whatever you want when creating your email signature.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because there are certain guidelines and best practices that should be followed when creating an email signature. While there is room for creativity, it is important to maintain a professional and consistent appearance. Elements such as contact information, job title, and company logo should be included in an email signature. Additionally, it is important to ensure that the signature is not too long or cluttered, and that it is mobile-friendly.Rate this question:
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- 6.
How often are you expected to check your e-mail daily?
- A.
6 Times
- B.
1 Times
- C.
3 Times
Correct Answer
C. 3 TimesExplanation
The correct answer is 3 Times. Checking your email three times a day is a common expectation in many workplaces. This frequency allows you to stay updated on important messages and respond in a timely manner without being constantly interrupted by incoming emails. It strikes a balance between being responsive and not letting email consume your entire day.Rate this question:
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- 7.
How often will corporate request the same action from you via e-mail?
- A.
1 Times
- B.
3 Times
- C.
Never
Correct Answer
A. 1 TimesExplanation
Corporate will request the same action from you via e-mail once.Rate this question:
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- 8.
What grade do you need to get on this test in order to pass?
- A.
85%
- B.
75%
- C.
100%
Correct Answer
B. 75%Explanation
To pass the test, a grade of 75% or higher is required. This means that if you score 75% or above on the test, you will be considered successful. Grades lower than 75% would be considered a failure.Rate this question:
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- 9.
You are allowed to use your company issued laptop to play video games on at night.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because using a company issued laptop to play video games at night is generally not allowed. Company laptops are provided for work-related tasks and using them for personal entertainment purposes is against company policies. It is important to use company resources responsibly and in accordance with the guidelines set by the organization.Rate this question:
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- 10.
What happens if your computer or buyer kit is lost, damaged, or stolen on the road?
- A.
You report it to the police
- B.
You are charged back for items
- C.
Order replacements from Corporate
Correct Answer
B. You are charged back for itemsExplanation
If your computer or buyer kit is lost, damaged, or stolen on the road, you will be charged back for the items. This means that you will be responsible for paying for the lost, damaged, or stolen items. It is important to take precautions and ensure the safety of your belongings while traveling to avoid such situations.Rate this question:
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- 11.
Only one show can be on an expense reimbursement form.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
An expense reimbursement form typically allows for only one show or event to be listed per form. This is because each show or event may have different expenses and details that need to be recorded separately for accounting and reimbursement purposes. By limiting the form to one show per entry, it ensures clarity and accuracy in recording and processing expenses.Rate this question:
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- 12.
How are managers to document issues or actions with their subordinates? (check all that apply)
- A.
Document action taken in detail
- B.
Call John Drew in HR at Corporate to report.
- C.
Send to their permanent file
- D.
Document and keep in your show file cabinet
Correct Answer(s)
A. Document action taken in detail
B. Call John Drew in HR at Corporate to report.
C. Send to their permanent fileExplanation
Managers are required to document issues or actions with their subordinates by documenting the action taken in detail, calling John Drew in HR at Corporate to report, and sending the documentation to the subordinates' permanent file. These steps ensure that there is a record of the issue or action, and it can be referred to in the future if needed. Keeping the documentation in a show file cabinet also allows for easy access and organization.Rate this question:
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- 13.
What do you do if law enforcement takes items from you? (check all that apply)
- A.
Allow them with no question
- B.
Get or make a receipt if they don't have one
- C.
Photograph item taken
- D.
Call THR for Jeff, Jason or Mike
Correct Answer(s)
B. Get or make a receipt if they don't have one
C. Photograph item takenExplanation
If law enforcement takes items from you, it is advisable to get or make a receipt if they don't have one. This will serve as proof that the items were taken by law enforcement. Additionally, it is recommended to photograph the item taken as further evidence. Calling THR for Jeff, Jason, or Mike is not mentioned as a necessary step in this situation.Rate this question:
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- 14.
How do you report bad conduct on the road?
- A.
E-mail your manager
- B.
E-mail Corporate
- C.
Call the Anonymous Awareness Line
Correct Answer
C. Call the Anonymous Awareness LineExplanation
To report bad conduct on the road, the best option is to call the Anonymous Awareness Line. This allows you to anonymously report the incident and provide details about the misconduct. By calling this line, you can ensure that your report is taken seriously and appropriate action can be taken to address the issue. Emailing your manager or corporate may not be as effective in addressing the problem, as it may not reach the right person or be treated with the same level of urgency.Rate this question:
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- 15.
What is the name of the program that reports strengths and weaknesses at your shows?
- A.
Anonymous Awareness Line
- B.
Manager Reports
- C.
Secret Shoppers
Correct Answer
C. Secret ShoppersExplanation
Secret Shoppers is the correct answer because this program is designed to evaluate the strengths and weaknesses of shows. Secret Shoppers are individuals who attend shows anonymously and provide feedback on their experience. They assess various aspects such as customer service, performance quality, and overall satisfaction. This program helps organizations identify areas for improvement and make necessary adjustments to enhance the show experience.Rate this question:
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- 16.
When will you be issued a company email?
- A.
When you arrive to training
- B.
After you graduate from training
- C.
You will not be issued a company email
Correct Answer
A. When you arrive to trainingExplanation
The correct answer is "When you arrive to training" because the question is asking about the specific time when a company email will be issued. The other options, "After you graduate from training" and "You will not be issued a company email," do not address the timing of when the email will be issued.Rate this question:
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- 17.
How is your computer supposed to be handled? (check all that apply)
- A.
Never carry by the screen
- B.
It's very durable and no precautions need to be taken
- C.
Never have drinks or food near it
- D.
You can use it at your own discretion
Correct Answer(s)
A. Never carry by the screen
C. Never have drinks or food near itExplanation
The correct answer is "Never carry by the screen" and "Never have drinks or food near it". These precautions need to be taken to ensure the proper handling and care of the computer. Carrying the computer by the screen can cause damage to the screen or the hinges. Having drinks or food near the computer can lead to spills and potential damage to the internal components.Rate this question:
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- 18.
The company reserves the right to do random drug tests at any time.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement suggests that the company has the authority to conduct random drug tests on its employees without prior notice or specific reason. This implies that employees should be prepared to undergo drug testing at any given time, indicating that the statement is true.Rate this question:
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- 19.
What must you bring to day one of training? (check all that apply)
- A.
Driver's License or State ID
- B.
Passport (if you have one)
- C.
Nothing, just bring yourself
- D.
Social Security card
- E.
THR Overview signed and dated
Correct Answer(s)
A. Driver's License or State ID
B. Passport (if you have one)
D. Social Security card
E. THR Overview signed and datedExplanation
On day one of training, you must bring your Driver's License or State ID, Passport (if you have one), Social Security card, and the THR Overview signed and dated. These documents are likely required for identification and verification purposes during the training session.Rate this question:
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- 20.
Business Casual is the dress code for training
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given statement suggests that the dress code for training is Business Casual. This means that participants are expected to dress in a manner that is professional yet relaxed, typically consisting of slacks or khakis, a dress shirt or blouse, and closed-toe shoes. Business Casual is a common dress code for professional settings that allows individuals to appear polished and put-together while still feeling comfortable. Therefore, the correct answer is True.Rate this question:
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- 21.
If a woman doesn't wear a logo shirt during a show, what color must her shirt be?
- A.
Any
- B.
White
- C.
Black
Correct Answer
C. BlackExplanation
The question states that if a woman doesn't wear a logo shirt during a show, her shirt must be black. This implies that if she is not wearing a logo shirt, then the only acceptable color for her shirt is black.Rate this question:
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- 22.
Any gas reimbursement exceptions are acceptable as long as you turn in your receipt with an expense reimbursement form.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Gas reimbursement exceptions are not acceptable, even if you turn in your receipt with an expense reimbursement form.Rate this question:
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- 23.
What do you do with lost or left behind property not bought by us? (check all that apply)
- A.
Buyers notify managers
- B.
Managers notify buyers
- C.
Contact the local law enforcement by the end of day
- D.
Disregard and leave it for the hotel to clean up
- E.
Weigh and photograph item if appropriate
- F.
Send an e-mail to Roger, head of security
Correct Answer(s)
A. Buyers notify managers
B. Managers notify buyers
C. Contact the local law enforcement by the end of day
E. Weigh and photograph item if appropriate
F. Send an e-mail to Roger, head of securityExplanation
When lost or left behind property is not bought by us, the correct actions to take are to have the buyers notify the managers and the managers notify the buyers. Additionally, it is important to contact the local law enforcement by the end of the day to report the lost or left behind property. If appropriate, the item should be weighed and photographed. Finally, an email should be sent to Roger, who is the head of security, to inform him about the situation.Rate this question:
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- 24.
What is expected in regards to your company vehicle? (Check all that apply)
- A.
Report any accidents and on-the-job moving violations
- B.
Inspect company vehicle prior to use
- C.
All passengers must wear their seatbelt
- D.
You don't have to take it if you don't want to
Correct Answer(s)
A. Report any accidents and on-the-job moving violations
B. Inspect company vehicle prior to use
C. All passengers must wear their seatbeltExplanation
Employees are expected to report any accidents and on-the-job moving violations involving the company vehicle. They are also expected to inspect the vehicle before using it to ensure its safety and functionality. Additionally, all passengers must wear their seatbelts while riding in the company vehicle.Rate this question:
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