Value Chain pages 137-141
Primary activities
Support activities
Secondary activities
Upstream activities
Downstream activities
A support activity
Infrastructure
Human resource management that supports infrastructure
A and c
None of the above
Primary activities
Support activities
Secondary activities
Upstream activities
Downstream activities
Operations
Service
Human Resource Management
Infrastructure
None of the above
A support activity
Infrastructure
Infrastructure that supports outbound logisitics
All of the above
None of the above
Procurement
Human resource management
Inbound logistics
Technology development
None of the above
Procurement
Technology development
Inbound logistics
Operations
None of the above
A support activity
A primary activity
Marketing and sales supports operations
A and c
B and c
Upstream activities
Downstream activities
Primary rather than support activities
Support activities rather than primary activities
None of the above
A support activity
Procurement that supports operations
Human resource management that supports operations
Human resource management that supports technology development
A and d
Inbound logistics
Operations
Outbound logistics
Services/post-sale
None of the above
Techonology development that supports marketing and sales
Technology development that supports inbound logistics
Infrastructure that supports outbound logisitics
Infrastructure that supports inbound logistics
None of the above
Procurement
Inbound logistics
Outbound logistics
Infrastructure
None of the above (i.e., the grocery store will include all of these activities)
Procurement
A support activity
An activity that supports operations
All of the above
None of the above
Human resource management
Infrastructure
Technology development
Procurement
None of the above
A support activity
Technology development
Technology development that supports inbound logistics
All of the above
None of the above
Procurement
Technology development
Operations
All of the above
None of the above
Post sale service
Outbound logistics
Infrastructure
All of the above
None of the above
As service
As inbound logistics
As operations and marketing/sales
All of the above
None of the above
Infrastructure
Human resource management
Outbound logistics
All of the above
None of the above
Procurement
Human resource management
Infrastructure
Human resource management that supports procurement
None of the above
Inbound logistics
Operations
Outbound logistics
Marketing/sales
None of the above
A support activity
Technology development
Technology development that supports operations
All of the above
None of the above
Procurement
Inbound logistics
Infrastructure
B and c
None of the above
Wait!
Here's an interesting quiz for you.