Pinnacle Certification (Level 1) - Usage Management

25 Questions | Total Attempts: 161

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Pinnacle Certification (Level 1) - Usage Management

Questions and Answers
  • 1. 
    What is the best definition for Usage?
    • A. 

      Usage is any metered or measured information that is tracked in order to assist with financial and operational decisions

    • B. 

      Usage is any non-recurring charge that is found in the system

    • C. 

      Usage is any transaction that has taken place within the system

    • D. 

      Usage is any recurring charge that is found in the system

  • 2. 
    What are some common examples of Usage?
    • A. 

      Text Records

    • B. 

      Data Records

    • C. 

      Voice Records

    • D. 

      All of the Above

    • E. 

      None of the Above

  • 3. 
    What are the benefits of proactively managing usage information?
    • A. 

      You gain the ability to assign financial ownership to control overall costs

    • B. 

      You gain the ability to understand trends and metrics for planning and availability

    • C. 

      You gain the ability to assist with making cost effective procurements for communication services

    • D. 

      You gain the ability to research call history in order to research abuse

    • E. 

      All of the Above

    • F. 

      None of the Above

  • 4. 
    A carrier file is a vendor supplied file that is used to process both one time and usage charges for chargeback purposes.
    • A. 

      True

    • B. 

      False

  • 5. 
    What is the correct hierarchy of usage records from the top down?
    • A. 

      Usage Subtype -> Settlement -> Usage Type

    • B. 

      Settlement -> Usage Subtype -> Usage Type

    • C. 

      Usage Type -> Usage Subtype -> Settlement

    • D. 

      None of the Above

  • 6. 
    What rules are defined within the usage file formats?
    • A. 

      Line separators

    • B. 

      Parsing instructions

    • C. 

      Field format instructions

    • D. 

      Discard instructions

    • E. 

      Vendor assignments

  • 7. 
    What is the purpose of the usage file format?
    • A. 

      To provide the configuration of parsing and mapping file information into the database when processing a raw file

    • B. 

      To provide the engine that is used to analyze and process a file by loading data into the respective area of the application

    • C. 

      To provide a sub classification for usage records, alternately known as a settlement

    • D. 

      All of the Above

  • 8. 
    What benefits do time schedules and rate periods provide?
    • A. 

      They do not provide any value

    • B. 

      They provide the ability to define when usage records should be captured

    • C. 

      They allow you to rate usage based on the day of the week and the time of day

    • D. 

      They allow you to restrict when calls can be made

    • E. 

      All of the Above

  • 9. 
    What is a locale?
    • A. 

      The originating point of a call record that is being processed

    • B. 

      The destination point of a call record that is being processed

    • C. 

      A local area that is defined for making local calls

    • D. 

      A special number that will take on a particular rate

  • 10. 
    What is the purpose of locale mapping?
    • A. 

      To map multiple local zones together

    • B. 

      To map multiple locales together

    • C. 

      To link one or more locale records to a switch over a range of service numbers

    • D. 

      To tie the "starting point," which is the locale, and the "ending point," which is the local zone, in order to identify the classification of a local call

  • 11. 
    What is a local zone?
    • A. 

      A set of NPA and NXX values that make up a local calling region

    • B. 

      A fixed area in which calls can be made

    • C. 

      A level of authorization to make only local calls

    • D. 

      All of the Above

  • 12. 
    What is are special numbers?
    • A. 

      Toll free numbers

    • B. 

      Directory assistance numbers

    • C. 

      Designated telephone numbers that take on a particular rate when they are dialed

    • D. 

      International Numbers

  • 13. 
    What does a country code represent?
    • A. 

      The logic used to define the calling for a particular country

    • B. 

      The set of rates that are defined for a country

    • C. 

      The identity of the country a call was made from

    • D. 

      The identity of the country a call was made to

  • 14. 
    A discount and/or surcharge can be applied to international calls.
    • A. 

      True

    • B. 

      False

  • 15. 
    What does a threshold rate plan offer?
    • A. 

      A tiered rate structure

    • B. 

      The ability to charge a flat rate for a block of minutes

    • C. 

      The ability to roll over or carry over unused minutes

    • D. 

      All of the Above

  • 16. 
    Which of the following is not a good example of a usage type?
    • A. 

      Data

    • B. 

      Voice

    • C. 

      Text

    • D. 

      Printer

    • E. 

      Invoice

  • 17. 
    At what level can you to determine whether calls should be discarded or not billable?
    • A. 

      Usage Type

    • B. 

      Usage Subtype

    • C. 

      Settlement

    • D. 

      System

  • 18. 
    Income accounting can be set at the usage subtype level.
    • A. 

      True

    • B. 

      False

  • 19. 
    What is the difference between heterogeneous and homogeneous files?
    • A. 

      Heterogeneous files have different field structures within the same file. Homogenous files have the same field structure.

    • B. 

      Homogenous files have different field structures within the same file. Heterogeneous files have the same field structure.

    • C. 

      They are synonym terms

    • D. 

      None of the Above

  • 20. 
    What is the difference between a parse error and a processing error?
    • A. 

      There is no difference

    • B. 

      Parse errors are simple warnings and process errors are severe warnings

    • C. 

      A parse error prevents the application from interpreting the raw data. A processing error prevents mapping to the appropriate fields.

    • D. 

      A process error prevents the application from interpreting the raw data. A parse error prevents mapping to the appropriate fields.

  • 21. 
    What is the function of the UDR source?
    • A. 

      It maps a switch to a usage file set for telephone switch based source types

    • B. 

      It maps a vendor to a usage file set for invoice based source types

    • C. 

      Answers A and B

    • D. 

      None of the Above

  • 22. 
    What is the purpose of local band mapping?
    • A. 

      It maps a locale to a called zone for a particular local band

    • B. 

      It defines a rate for local and international calls

    • C. 

      It maps local telephone switches together to save on call costs

    • D. 

      Allows local musical talent to social network

  • 23. 
    You can map an NPA to a settlement for non-US area codes.
    • A. 

      True

    • B. 

      False

  • 24. 
    What three identifiers are used to determine a toll rate?
    • A. 

      Rate plan, settlement, miles

    • B. 

      Rate plan, holidays, NPA

    • C. 

      Rate plan, usage type, settlement

    • D. 

      Settlement, miles, area code

  • 25. 
    What is the difference between the server and local option when running a usage file?
    • A. 

      Local indicates that the file already exists on the server. Server indicates the file is not found on the server and provides the ability to browse the server file system. The server file will then be transferred to the server when run.

    • B. 

      Server indicates that the file already exists on the server. Local indicates the file is not found on the server and provides the ability to browse the local file system. The local file will then be transferred to the server when run.

    • C. 

      Answers A and B

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