NGS Training Day 1 assesses knowledge on customer order processing, including charging timelines for subscriptions, gift box pricing, and shipping logistics. It tests understanding of service protocols and enhances customer interaction skills.
One
Two
Three
As many as the gift box will hold
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$19.95
$29.95
$40.00
$49.99
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True
False
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$9.99
$14.95
$19.99
$21.95
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$14.95
$19.99
$21.95
$30.00
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$10
$14.95
$19.99
$21.95
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Tuesday
Wednesday
Thursday
Friday
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Tuesday
Wednesday
Thursday
Friday
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True
False
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True
False
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UPS
DHL
USPS
FedEx
Canada Post
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They can choose USPS prior to the order being completed.
They can provide a PO Box as the mailing address.
The customer can place the order online where they have the option to choose.
It can only be ensured if the customer has an account with the Post Office.
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Saturday
Monday
Tuesday
Wednesday
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Customer is charged once the first magazine issue is shipped.
When the magazine division receives the order- usually within 2-3 days after the order is placed.
Customer is charged the same day the order is placed.
Customer is charged 7-10 working days of placing the order.
They can let us know prior to the order being complete.
The customer can place the order online where they have the option to choose.
Only if the customer has thier address registered with UPS.
They can expedite the shipping of their order.
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Friday
Saturday
Monday
Tuesday
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No International PO Boxes
No dropship items
No items that may ship via USPS
No expedited shipping
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