Quality Hospital Reporting (Qnet) Quiz

63 Questions | By Amanda2010lee | Updated: Mar 21, 2022 | Attempts: 141

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Quality Hospital Reporting (Qnet) Quiz - Quiz

This test is to test the trainees ability to answer questions on the Hospital Reporting Program, test their knowledge on navigating websites and the KB, and test their ability to perform the correct troubleshooting steps.

Questions and Answers

1.

Write your text here
2.

What are All of the steps that you would take while assisting a caller with the logging into their account for the first time after receiving their username and temp. password?
3.

If the caller is getting the Authentication Error Message, what are ALL of the steps that you take to resolve this issue?
4.

Put the steps below for how to add a vendor.
5.

What are the troubleshooting steps for Axway?
6.

Post the steps for downloading CART below.
7.

Post the steps for downloading the VIP Access Tool Below.
8.

Post the instructions for how to delete a case in CART?
9.

Post all the steps that you would send a caller that needed to know how to log into CART for the first time. Hint Remember the 6 steps- and each step has other steps within it....
10.

What does ASC stand for?
11.

Do ASC's have the same registration process as the other hospital facility types?
- A.
  
  True
- B.
  
  False
12.

If a caller needs assistance with registering for a Qnet Account what would we do to assist them with their registration? Select all that apply.
- A.
  
  Explain to them that they need to fill out the appropriate paperwork. Then Direct them to where it is located.
- B.
  
  If the above is already done walk them through the start complete new user enrollment process.
- C.
  
  If the above is done, walk them through how to sign in for the first time.
- D.
  
  Check their account to make sure that they have an active account, and that they have complete the start complete new user enrollment process.
13.

ASC's have to report claims based measures via the CMS 1500 Form. Select all claims based measure they have to report on from below.
- A.
  
  ASC1 and 2 (Patient Burn and Patient Fall)
- B.
  
  ASC3 and 4 ( Wrong Site, Wrong Side, Wrong Patient, Wrong Procedure, Wrong Implant and Hospital Transfer Admission)
- C.
  
  ASC5 Prophylactic Intravenous (IV) Antibiotic Timing)
- D.
  
  ASC 6 and 7 (Safe Surgery Checklist Use and ASC Facility Volume Data on Selected ASV Surgical Procedures)
14.

Which option below has the correct submission deadline and encounter date period for claims based measures for RY 2016.
- A.
  
  It is different for each measure
- B.
  
  The deadline is the Dec 31st 2016, and the time they submit through is January 1st 2016 to Dec 31st 2016.
- C.
  
  They don't have a deadline, they submit claims as they see patients and the time frame is the year of 2016.
- D.
  
  They have till Dec 31st 2017 to get their claims in, and they are reporting for January 1st 2016 to Dec 31st 2016.
15.

The measures for the Structural Web Based Measures are ASC6- ASC11.
- A.
  
  True
- B.
  
  False
16.

What are the submission deadlines for the Structural Web Based Measures for an ASC, Select all that apply.
- A.
  
  ASC 6, 7, 9, and 10 are reporting through Jan 1st through Dec 31st 2016, the deadline is Jan 1st 2017-Aug 15 2017.
- B.
  
  ASC 8 being reporting from OCT 31st 2016 to March 31st 2017 and is due on May 15th 2017.
- C.
  
  ASC 8 being reporting from OCT 31st 2016 to March 31st 2017 and is due on Aug 15th 2017.
- D.
  
  ASC 11 is Voluntary and is reporting from Jan 1st 2016 to Dec 31st 2016- and is due between Jan 1st 2017 to Aug 15th 2017.
17.

If a caller requests to have an old hospital compare preview report how can we assist them?
- A.
  
  We would direct them to https://cms-ip.custhelp.com/ or https://cms-ocsq.custhelp.com .
- B.
  
  CMS is agreeing to provide the reports to providers who were not successful in obtaining a report during the 30 day preview period. These requests will be handled by the VIQR Support Contractor.
- C.
  
  We send it to AST to process the request.
- D.
  
  Option 4
18.

What role does a caller need to view the ASC Claims Detail Report, ASCQR Participation Report, and the Hospital Reporting Vendors Authorized to Upload Data Report?
19.

When was the National Provider Webinar for Participants in the Inpatient Psychiatric Facility Quality Reporting Program?
20.

The Webinar titled IPFQR Program Public Reporting and Fiscal Year 2017 Data Review was presented by who ?
- A.
  
  Dillon Myers, Program Coordinator and PHD
- B.
  
  The Project Lead
- C.
  
  Evette Robinson, MPH
- D.
  
  Me, It was an honor that I will always remember.
21.

If a caller has questions on the QNET programs or program extensions, where do we direct the caller to?
- A.
  
  FMQAI/HSAG at 866-800-8765 or 844-472-4477
- B.
  
  CDC at 800-CDC-INFO
- C.
  
  They contact us at 1-866-288-8912.
- D.
  
  There is no information on this topic.
22.

If a caller requests information on how to access DACA what path would take you to the directions that allow you to assist the caller? [Blank]
23.

If a caller is needing to access the Older Hospital Compare Reports and they are a IPFQR where would we direct the caller?
- A.
  
  Send it to AST to resend it to them.
- B.
  
  We would direct them to Inpatient Questions and Answers Tool at the Quality Net Website.
- C.
  
  We would direct them to https://cms-ocsq.custhelp.com for assistance.
- D.
  
  We would tell them that the reports are no longer available unless they are a QIO.
24.

What is the website where a caller can sign up for the listserve.
25.

If someone cannot log into Quality Net and they say they are getting the Oracle Access Manager Error message, what should you do?
- A.
  
  Clear all Cache, Cookies, and History. Then try again, they should be able to login.
- B.
  
  Advise them that it is because they did not logout last time, and that all they need to do is logout to fix the issue.
- C.
  
  Advise the Caller that they will need to clear cache, cookies, and history. Followed by doing file to new session and try to login again. They should be able to login.
- D.
  
  Tell them that that you will need to transfer the caller to AST for additional troubleshooting.