Quality Hospital Reporting (Qnet) Quiz

What are All of the steps that you would take while assisting a caller with the logging into their account for the first time after receiving their username and temp. password?

If the caller is getting the Authentication Error Message, what are ALL of the steps that you take to resolve this issue?

Put the steps below for how to add a vendor.

What are the troubleshooting steps for Axway?

Post the steps for downloading CART below.

Post the steps for downloading the VIP Access Tool Below.

Post the instructions for how to delete a case in CART?

Post all the steps that you would send a caller that needed to know how to log into CART for the first time. Hint Remember the 6 steps- and each step has other steps within it....

What does ASC stand for?

Do ASC's have the same registration process as the other hospital facility types? 

• True

• False

If a caller needs assistance with registering for a Qnet Account what would we do to assist them with their registration? Select all that apply.

• Explain to them that they need to fill out the appropriate paperwork. Then Direct them to where it is located.

• If the above is already done walk them through the start complete new user enrollment process.

• If the above is done, walk them through how to sign in for the first time.

• Check their account to make sure that they have an active account, and that they have complete the start complete new user enrollment process.

ASC's have to report claims based measures via the CMS 1500  Form. Select all claims based measure they have to report on from below.

• ASC1 and 2 (Patient Burn and Patient Fall)

• ASC3 and 4 ( Wrong Site, Wrong Side, Wrong Patient, Wrong Procedure, Wrong Implant and Hospital Transfer Admission)

• ASC5 Prophylactic Intravenous (IV) Antibiotic Timing)

• ASC 6 and 7 (Safe Surgery Checklist Use and ASC Facility Volume Data on Selected ASV Surgical Procedures)

Which option below has the correct submission deadline and encounter date period for claims based measures for RY 2016. 

• It is different for each measure

• The deadline is the Dec 31st 2016, and the time they submit through is January 1st 2016 to Dec 31st 2016.

• They don't have a deadline, they submit claims as they see patients and the time frame is the year of 2016.

• They have till Dec 31st 2017 to get their claims in, and they are reporting for January 1st 2016 to Dec 31st 2016.

The measures for the Structural Web Based Measures are ASC6- ASC11.

• True

• False

What are the submission deadlines for the Structural Web Based Measures for an ASC, Select all that apply.

• ASC 6, 7, 9, and 10 are reporting through Jan 1st through Dec 31st 2016, the deadline is Jan 1st 2017-Aug 15 2017.

• ASC 8 being reporting from OCT 31st 2016 to March 31st 2017 and is due on May 15th 2017.

• ASC 8 being reporting from OCT 31st 2016 to March 31st 2017 and is due on Aug 15th 2017.

• ASC 11 is Voluntary and is reporting from Jan 1st 2016 to Dec 31st 2016- and is due between Jan 1st 2017 to Aug 15th 2017.

If a caller requests to have an old hospital compare preview report how can we assist them?

• We would direct them to https://cms-ip.custhelp.com/ or https://cms-ocsq.custhelp.com .

• CMS is agreeing to provide the reports to providers who were not successful in obtaining a report during the 30 day preview period. These requests will be handled by the VIQR Support Contractor.

• We send it to AST to process the request.

• Option 4

What role does a caller need to view the ASC Claims Detail Report, ASCQR Participation Report, and the Hospital Reporting Vendors Authorized to Upload Data Report?

When was the National Provider Webinar for Participants in the Inpatient Psychiatric Facility Quality Reporting Program?

The Webinar titled IPFQR Program Public Reporting and Fiscal Year 2017 Data Review was presented by who ?

• Dillon Myers, Program Coordinator and PHD

• The Project Lead

• Evette Robinson, MPH

• Me, It was an honor that I will always remember.

If a caller has questions on the QNET programs or program extensions, where do we direct the caller to?

• FMQAI/HSAG at 866-800-8765 or 844-472-4477

• CDC at 800-CDC-INFO

• They contact us at 1-866-288-8912.

• There is no information on this topic.

If a caller requests information on how to access DACA what path would take you to the directions that allow you to assist the caller? ________

If a caller is needing to access the Older Hospital Compare Reports and they are a IPFQR where would we direct the caller?

• Send it to AST to resend it to them.

• We would direct them to Inpatient Questions and Answers Tool at the Quality Net Website.

• We would direct them to https://cms-ocsq.custhelp.com for assistance.

• We would tell them that the reports are no longer available unless they are a QIO.

What is the website where a caller can sign up for the listserve.

If someone cannot log into Quality Net and they say they are getting the Oracle Access Manager Error message, what should you do?

• Clear all Cache, Cookies, and History. Then try again, they should be able to login.

• Advise them that it is because they did not logout last time, and that all they need to do is logout to fix the issue.

• Advise the Caller that they will need to clear cache, cookies, and history. Followed by doing file to new session and try to login again. They should be able to login.

• Tell them that that you will need to transfer the caller to AST for additional troubleshooting.

If someone calls wanting to know more about the HBIPS's that they need to report what are they referencing. Select the Best Answer.

• IPFQR Measures

• Measures for the NHSN

• Their Outpatient Report that is released once per year.

• They are calling about the wrong program. I would prob more to try and get them to right place.

What is the path that will lead you to the instructions for the Inpatient Measure Designation if a caller is needing assistance with doing this?

What are the Submission Time Frame for IPFQR Measures?

• HBIPS2, HBIPS 3 HBIPS 4, HBIPS5, HBIPS 6, HBIPS7, Sub 1, and Survey are Submitted through July 1- Aug 15 2016.

• HBIPS2, HBIPS 3 HBIPS 4, HBIPS5, HBIPS 6, HBIPS7, Sub 1, and Survey are Submitted through Jan 1 2015- Dec 31 2015.

• HBIPS2, HBIPS 3 HBIPS 4, HBIPS5, HBIPS 6, HBIPS7, Sub 1, and Survey are Submitted Year Round.

• HBIPS2, HBIPS 3, HBIPS 4, HBIPS5, HBIPS 6, HBIPS7, , FUH, Sub 1, and Survey are Submitted through July 1- Aug 15 2016.

What are the encounter dates for the IPFQR Measures? Select all that apply.

• HBIPS2, HBIPS 3, HBIPS 4, HBIPS5, HBIPS 6, HBIPS7, FUH, Sub 1, and Survey are Submitted through July 1- Aug 15 2016.

• HBIPS2, HBIPS 3 HBIPS 4, HBIPS5, HBIPS 6, HBIPS7, and Sub 1, are Jan 1 2015- Dec 31 2015.

• Survey does not have an encounter date only a submission period.

• FUH is Year -Round

If I need to be able to enter data and submit online forms for the IPFQR program I need ________ role. ( Fill in the Blanks)If I need to view or search the online forms as well I need ________ role as well. ( Fill in the Blanks)

Which role do I need if I need to be able to view the Web Based Measures and the DACA for the IPFQR program?

• Inpatient Structural MSR DACA Update

• IPFQR Notice of Participation Update

• Inpatient Structural MSR DACA Read

• IPFQR Web-Based MSR DACA Read

What measures does impatient submit through CART abstractions. Select all that apply.

• ED 1 and 2

• IMM-2

• SEP 1 and STK 4

• VTE 5 and 6

What measures are submitted by IQR to the NHSN? Select all that apply

• Central Line Associated Bloodstream Infection

• Catheter Associated Urinary Tract Infection

• Harmonized Procedure Specific Surgical Site and Methicillin resistant Staphylococcus aureus

• Clostridium difficile infection and Influenza Vaccination Coverage Among Healthcare Personel

The structural web based measures that are submitted for IQR are?

• Patient Safety Culture, Registry for Nursing Sensitivity Care, Registry for General Surgery, Safe Surgery Checklist, PC-01.

• IP1-5, VTE 5 and 6, SEP 1 and 4. IMM2 and 7, and ED 1-5

• Central Line-Associated Bloodstream Infection (CLABSI) Catheter-associated Urinary Tract Infection (CAUTI) Harmonized Procedure Specific Surgical Site Infection (SSI) Methicillin-resistant Staphylococcus aureus (MRSA) Clostridium difficile Infection (CDI) Influenza Vaccination Coverage Among Healthcare Personnel

• MORT 30, STK Mortality, Cabage Mortality, COPD READMIT, STK READMIT, CABG READMIT

If you are walking someone through how to view their Notice of Participation, what Blue tile in Quality Net would you tell the caller to select to view their Notice of Participation?

The deadline for Perinatal Care (PCO1) for FY2018 Q1 is 10-01-2016-11-15-2016?

• True

• False

If a caller is needing to send a Validation Template for IQR they would do this by composing a mail in the SFT and sending the template to the group they need to. We would advise them that they will get an email with 24 hours. What is the senders email address that they can look for in their inbox?

The measure PC01 is submitted through CART.  

• True

• False

As a Quality Net inbound agent you have the access to be able to do password resets for callers/users? True or False?

• True

• False

If an account is in a revoked status and has a login date that is not past the year marker, what would you do? Select all that apply.

• We would see if they have a SA that is active.

• If they do not have an SA we would send the request to IMS to have the account reinstated.

• If they have an SA we would need to speak with them to get approval to send the request to IMS to have the account reinstated.

• We would need to tell them that since they are revoked they will need to resubmit the registration paperwork to get a new account since it is past the 90 days.

We use VIP Manager to view users QNET accounts.

• True

• False

If a caller has questions about the Question and Answer tool that go past how to access it, we would direct them to ________ if they are and IQR, ________ if they are an OQR, and ________ if they are a QIO. Fill in the Blanks.

When submitting data through the PSVA tool users are reporting on ________ measures out of 28 measures. Fill in the blank.

The deadline for reporting through the PSVA tool is Feb 28, 2017?

• True

• False

If someone is trying to use the PSVA tool they will need to have EHR Data Upload role?

• True

• False

If a user has  a vendor that is submitting their EHR eCQM's for them and they need to pre submit through the PSVA tool, what role will the user need to authorize the vendor ________.

There is a link on the KB that states all of the errors that are known for the PSVA /ECQM error messages?

• True

• False

If a caller states that they received an email telling them to test their system, you ?

• Advise them there is no Test your system link, and advise them that they will need to complete the new user enrollment process.

• Advise them how to test their system so they can complete their task.

• Send it to AST that is one of their functions.

• Raise my hand to tell someone, we are on high alert for this issue.

If you have a caller that is doing their population and sampling based on quarterly sample size a fir initial patient population size for the AMI measure set, and they want to know what the minimum required sample size for their Population size of 2000 patients you would tell them their minimum sample size is ________