HIT Review Quiz 5

98 Questions | Attempts: 201
Share

SettingsSettingsSettings
HIT Review Quiz 5 - Quiz

HIT Review Quiz 5


Questions and Answers
  • 1. 

    Before designing a new procedure to replace a current, inadequate one, the manager would NOT do which of the following?

    • A.

      Make a detailed analysis of the current procedure

    • B.

      Become thoroughly familiar with the current procedure

    • C.

      Discard the current procedure and write an entirely new one

    • D.

      Gather information about problems with the current procedure

    Correct Answer
    C. Discard the current procedure and write an entirely new one
  • 2. 

    One of the best sources for discovering problems with procedures is the

    • A.

      Medical staff

    • B.

      Department director

    • C.

      Director's immediate supervisor

    • D.

      Employees using the procedure

    Correct Answer
    D. Employees using the procedure
  • 3. 

    Which of the following would not be considered a scientific method of establishing standards?

    • A.

      Stopwatch studies

    • B.

      Work sampling

    • C.

      Personal experience

    • D.

      Time-log studies

    Correct Answer
    C. Personal experience
  • 4. 

    The key consideration in planning the physical layout of a health information management department is

    • A.

      Productivity of employees

    • B.

      Work flow

    • C.

      The budget

    • D.

      Lighting

    Correct Answer
    B. Work flow
  • 5. 

    A special tool that aids in the placement of equipment is the

    • A.

      Configuration chart

    • B.

      Office layout chart

    • C.

      Movement diagram

    • D.

      Flow process chart

    Correct Answer
    A. Configuration chart
  • 6. 

    Main aisles in an office should be at least

    • A.

      3 feet wide

    • B.

      5 feet wide

    • C.

      7 feet wide

    • D.

      8 feet wide

    Correct Answer
    B. 5 feet wide
  • 7. 

    The concept indicating the limits placed on an individual's ability to decide on actions or to order actions from others is called

    • A.

      Delegation

    • B.

      Responsibility

    • C.

      Authority

    • D.

      Management

    Correct Answer
    C. Authority
  • 8. 

    Which of the following would not cause delgation to fail?

    • A.

      A sufficient amount of authority is not granted to the subordinate

    • B.

      The subordinate is not held responsible for accomplishing the task

    • C.

      The manager allows the subordinate to accept risk

    • D.

      The manager does not define the results expected

    Correct Answer
    C. The manager allows the subordinate to accept risk
  • 9. 

    The use of a good job decription would not be useful information for which of the following?

    • A.

      Performance evaluation

    • B.

      Personnel selection

    • C.

      Preparing job orientation plans

    • D.

      Placement of equipment

    Correct Answer
    D. Placement of equipment
  • 10. 

    An organizaiton chart ensures good

    • A.

      Organization within the department

    • B.

      Management

    • C.

      Visualization of the department's structure

    • D.

      Line relationship

    Correct Answer
    C. Visualization of the department's structure
  • 11. 

    The first task in completing the work distribution chart is to

    • A.

      Determine the job position of each employee

    • B.

      Have each employee complete a list of his or her daily activites

    • C.

      Have each supervisor complete a list of the daily activites of his or her subordinates

    • D.

      Have the department director complete a list of the daily activites of each employee

    Correct Answer
    B. Have each employee complete a list of his or her daily activites
  • 12. 

    The major advangate of effective controlling is that

    • A.

      Employees are disciplined appropriately

    • B.

      Plans are revised

    • C.

      Activites are streamlined

    • D.

      Problems are identified more quickly

    Correct Answer
    D. Problems are identified more quickly
  • 13. 

    A production monitor that is most disturbing to the employee is the

    • A.

      Work flow chart

    • B.

      Movement diagram

    • C.

      Employee-reported log

    • D.

      Stopwatch study

    Correct Answer
    D. Stopwatch study
  • 14. 

    The first step in preparing a departmental budget is

    • A.

      Counting the total number of hours the department will be open during the next fiscal period

    • B.

      Reviewing the department's objectives for the next fiscal year

    • C.

      Reviewing the supplies and equipment already on hand

    • D.

      Determining how many hours employees will be on leave during the next fiscal period

    Correct Answer
    B. Reviewing the department's objectives for the next fiscal year
  • 15. 

    Given the following information, compute the number of open shelving units needed. Each unit is 8 shelves high and 36 inches wide. The current file area houses 22,075 linear filing inches of records. The goal is to expand this by 10%.

    • A.

      78 units

    • B.

      85 units

    • C.

      77 units

    • D.

      84 units

    Correct Answer
    B. 85 units
  • 16. 

    Which of the following would not be normally factored in when preparing a budget?

    • A.

      A review of the effectiveness of the department's present operation

    • B.

      Prejoctions for growth in the facility's operations

    • C.

      Changes in the patient turnover rate

    • D.

      A review of the qualifications of present employees

    Correct Answer
    D. A review of the qualifications of present employees
  • 17. 

    One way to encourage more productivity in a transcription unit is to

    • A.

      Shorten the work day by an hour

    • B.

      Vary the work assigned to each transcriptionist

    • C.

      Place all transcriptionists on a part-time basis

    • D.

      Have the desks of transcriptionists face each other

    Correct Answer
    B. Vary the work assigned to each transcriptionist
  • 18. 

    Which of the following is not included in the MBO cyclic process?

    • A.

      Organization

    • B.

      Feedback

    • C.

      Planning

    • D.

      Preformance review

    Correct Answer
    A. Organization
  • 19. 

    A supervisor over the assembly area in a health information management department has determined that one employee can assemble 15 charts per hour, on average. Assuming that an employee can work 1,850 hours per year (after allowing for vacation, holidays, etc.) and that there are 12,500 discharges expected during the next budget year, how many FTEs should the supervisor recommend the department have next year?

    • A.

      0.45

    • B.

      0.21

    • C.

      1.23

    • D.

      0.50

    Correct Answer
    A. 0.45
  • 20. 

    Depicting a chronological flow of work through graphic representation is done using a

    • A.

      Flow chart

    • B.

      Work sample

    • C.

      Work distribution chart

    • D.

      PERT network

    Correct Answer
    A. Flow chart
  • 21. 

    As a health information management department director, you are faced with the problem of a persistent backlog of work that you know is caused by a shortage of coding personnel. You've had several somplaints from the business office about this problem. Your bidget does not allow for overtime or for hiring additional personnel. Your own time is too limited for you to begin coding yourself. You do not wish to hurry your coders because their coding is of a resonable speed and excelent quality. Which of the following would NOT be considered a constraint in this problem that will affect your sicision making?

    • A.

      Time

    • B.

      Money

    • C.

      Personalities

    • D.

      Quality

    Correct Answer
    C. Personalities
  • 22. 

    The hospital'l revenue budget is usually prepared by the accounting department. The health information management department's contribution to revenue is usually limited to which of the following departmental functions?

    • A.

      Correspondence

    • B.

      Abstracting

    • C.

      Filing

    • D.

      Assembly

    Correct Answer
    A. Correspondence
  • 23. 

    The crisis manager demonstrates poor ability in which management funtions?

    • A.

      Planning

    • B.

      Organizing

    • C.

      Controlling

    • D.

      Actuating

    Correct Answer
    A. Planning
  • 24. 

    A type of budget that is created as if all activites of the organization or depertment were new is called a

    • A.

      Zero-based budget

    • B.

      Standard budget

    • C.

      Departmental budget

    • D.

      Zero-start budget

    Correct Answer
    A. Zero-based budget
  • 25. 

    Which of the following is not included in a procedure document?

    • A.

      Title of the procedure

    • B.

      Effective date

    • C.

      Qualifications of the person performing the procedure

    • D.

      Statement giving the purpose of the task outlined inthe procedure

    Correct Answer
    C. Qualifications of the person performing the procedure
  • 26. 

    All of the following signals ould indicate a need to review a department's procedures EXCEPT:

    • A.

      Bottlenecks

    • B.

      Inadequate department forms

    • C.

      New quipment

    • D.

      Lowered costs

    Correct Answer
    D. Lowered costs
  • 27. 

    One type of plan expressed in numerical terms is called a

    • A.

      Quantitive analysis

    • B.

      Budget

    • C.

      Quantitive procedure

    • D.

      Number policy

    Correct Answer
    B. Budget
  • 28. 

    Health information management departments are usually organized according to the

    • A.

      Skills of the employees

    • B.

      Space conficurationfunctions performed

    • C.

      Accessiilty of the other drpartment

    • D.

      Positions that have direct

    Correct Answer
    C. Accessiilty of the other drpartment
  • 29. 

    Positions that have direct responsibility for accomplishing the objectives of the organizaiton are called

    • A.

      Line-positions

    • B.

      Hierarchical postition

    • C.

      Direct-line positions

    • D.

      Staff postitions

    Correct Answer(s)
    A. Line-positions
    C. Direct-line positions
  • 30. 

    An organization chart may not be arranged according to

    • A.

      Job

    • B.

      Function

    • C.

      Either job or pay grade

    • D.

      Either job or function

    Correct Answer
    C. Either job or pay grade
  • 31. 

    The work distribution chart cannot show which of the following organizational problem?

    • A.

      Uneven distribution of benefits

    • B.

      Uneven distribution of work

    • C.

      Inappropriate specialization

    • D.

      Disproportionate use of time

    Correct Answer
    A. Uneven distribution of benefits
  • 32. 

    The work distribution chart will show

    • A.

      The exact way each moment of the day's time is spent by the employee

    • B.

      The time spent by the employee within a 10% to 15% margin of discrepancy

    • C.

      The best way to use equipment each day

    • D.

      The exact way each moment of the day's time is spent by the employee, with the exeption of recognized breaks

    Correct Answer
    B. The time spent by the employee within a 10% to 15% margin of discrepancy
  • 33. 

    Which of the following is not an example of a control tool?

    • A.

      Work distribution charts

    • B.

      Performance standards

    • C.

      Variance analysis

    • D.

      Monitors

    Correct Answer
    A. Work distribution charts
  • 34. 

    Counting the number of typographical errors in transcription is an example of what type of monitor?

    • A.

      Direct inspection

    • B.

      Work simplification

    • C.

      Work sampling

    • D.

      Quality control

    Correct Answer
    A. Direct inspection
  • 35. 

    During work sampling of a file clerk's activity, it is noted that out of 300 observations the employee is speaking on the telephone during 76 observations. How much of the employee's time is spent on the phone if the employee works 7 hours a day?

    • A.

      1.77 hours

    • B.

      3.28%

    • C.

      9.2%

    • D.

      3.94%

    Correct Answer
    A. 1.77 hours
  • 36. 

    Budgets usually planned for the 12-month period are kown as the

    • A.

      Calendar year

    • B.

      Functional year

    • C.

      Fiscal year

    • D.

      Accounting year

    Correct Answer
    C. Fiscal year
  • 37. 

    A health information management department director would NOT be expected to predict which of the following when preparing a budget?

    • A.

      The number of personnel that will be required

    • B.

      Equipment needs

    • C.

      The supplies that will be needed

    • D.

      Increases in Social Security taxes

    Correct Answer
    D. Increases in Social Security taxes
  • 38. 

    The controlling power of the budget is exercised when a comparison is made between

    • A.

      This year's projections and last year's projections

    • B.

      Next year's projections and last year's expenses

    • C.

      This year's expenses and this year's budgeted expenses

    • D.

      The year's budgeted expenses and next year's projections

    Correct Answer
    C. This year's expenses and this year's budgeted expenses
  • 39. 

    Which solution given should be the last one used to solve a problem that becomes apparent from variance analysis?

    • A.

      Making adjustments in procedures

    • B.

      Redistributing workload

    • C.

      Hiring more staff

    • D.

      Providing more training

    Correct Answer
    C. Hiring more staff
  • 40. 

    The sources of power in which the follower perceives that the leader has special knowledge or expertise is called

    • A.

      Coercive power

    • B.

      Reward power

    • C.

      Referent power

    • D.

      Expert power

    Correct Answer
    D. Expert power
  • 41. 

    In a terminal digital filing system with 100,000 records, the goal is to have a file guide for every 50 records. How many guides should be purchased?

    • A.

      200

    • B.

      5,000

    • C.

      500

    • D.

      2,000

    Correct Answer
    D. 2,000
  • 42. 

    The hospital administrator requests a report on the number of cholecystectomies performed by a particular physician in April of the previous year. Of the following, the place to look for this information might be the

    • A.

      Patient register

    • B.

      Diagnostic index

    • C.

      Operating room register

    • D.

      Operation index

    Correct Answer
    D. Operation index
  • 43. 

    As health information management department director, you wish to submit a capital budget request for five new open shelving units. The department's file area has enough space to hold the units. The  present shelves are not adequate to hold records, and you do not wish to microfilm any closer to the current year. In preparing your request, you first task will be to describe

    • A.

      The cost of the new shelves

    • B.

      The need for the new shelves

    • C.

      The shelving

    • D.

      Where the shelving will be placed

    Correct Answer
    B. The need for the new shelves
  • 44. 

    Leadership can be characterized as

    • A.

      Dominance given (through force or fear) to the leader by followers

    • B.

      A formal relationship of administrative control

    • C.

      Dominance given (essentially voluntarily) to the leader by followers

    • D.

      Manipulation of followers

    Correct Answer
    C. Dominance given (essentially voluntarily) to the leader by followers
  • 45. 

    Control methods that are combined with the planning process does not include which of the following?

    • A.

      PERT network

    • B.

      Work distribution chart

    • C.

      Budgets

    • D.

      MBO

    Correct Answer
    B. Work distribution chart
  • 46. 

    File cabinets, desks, computer hardware, and typewriters are examples of

    • A.

      Operational budget items

    • B.

      Incremental budget items

    • C.

      Capital budget items

    • D.

      Supplies and expenses budget items

    Correct Answer
    C. Capital budget items
  • 47. 

    A small hospital's diagnosis and operation indexes currently include only the patient's number and the diagnosis and operation codes. the Utilization Management Committee would like to be able to use the indesex to help find records appropriate for their review. Which of the following data items should be added when records are abstracted for the indexes?

    • A.

      Name of attending physician

    • B.

      Date of admission

    • C.

      Length of stay

    • D.

      Age of the patient

    Correct Answer
    C. Length of stay
  • 48. 

    A health information management department director notices that final autopsy protocols are not being sent to the department until 5 to 6 weeks after the autopsy was performed. He or she would

    • A.

      Contact the Chief of Staff

    • B.

      Consult with the hospital administrator

    • C.

      Talk to the director of pathology

    • D.

      Do nothing

    Correct Answer
    D. Do nothing
  • 49. 

    Of the following, which is the step taken last in the problem analysis and decision-making process?

    • A.

      Controlling the alternative solution chosen

    • B.

      Gathering further information

    • C.

      Defining how and when the alternative will be accomplished

    • D.

      Chossing the solution to the problem

    Correct Answer
    A. Controlling the alternative solution chosen
  • 50. 

    A department's operational plan is comprised of apecific, veriable

    • A.

      Standards

    • B.

      Procedures

    • C.

      Objectives

    • D.

      Rules

    Correct Answer
    C. Objectives

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 31, 2009
    Quiz Created by
    Mathewes48
Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.