Conducted Proper Research And Accurate Information, Prodcut Knowledge Nov23

15 Questions | Total Attempts: 86

SettingsSettingsSettings
Please wait...
Product Quizzes & Trivia

It is a test on Conducted Proper Research and Accurate Information.


Questions and Answers
  • 1. 
    Customer can configure exchange mailbox using the email client settings that we provide for pop  mailbox.
    • A. 

      True.

    • B. 

      False.

  • 2. 
    If customer contacts us and ask  to point CNAME of the domain mail.domain.com to Google WebMail interface...
    • A. 

      We need to change MX record of the domain to Google.

    • B. 

      Redirect the subdomain to Google using Domain Pointing Manager tool.

    • C. 

      Ask the alias/host name provided by Google and create a CNAME for mail.domain.com in Custom DNS tool.

  • 3. 
    Customers can view the warning message if the credit card is not updated properly.
    • A. 

      True.

    • B. 

      False.

  • 4. 
    Which is the initial research we need to do when customers contact us regarding adding domain to the account and provide a domain name.
    • A. 

      Give steps to add domain to the account

    • B. 

      Check whether domain is already added to the account

    • C. 

      Give steps to remove domain and add domain to the account

  • 5. 
    If customer says that his website is not working from the  last two days and you see Lisa, which is recently placed for 'website down' issue, what will you do?
    • A. 

      Check the domain records in Whois.

    • B. 

      Tell customer that we are aware of the issue.

  • 6. 
    If customer's domain name servers are pointing to us and he wants to point MX records of the domain to Godaddy, what exactly he has to do?
    • A. 

      Point MX record of the domain to Godaddy via Custom DNS record.

    • B. 

      Contact Godaddy to point MX record to our server.

    • C. 

      Point A records to Godaddy.

  • 7. 
    The mod_rewrite is enabled on our server.
    • A. 

      True

    • B. 

      False

  • 8. 
    Under Anytime Moneyback Guarantee, we provide ___________.
    • A. 

      We provide full refund to our customers.

    • B. 

      We issue full refund for the hosting fee if customer cancels within 30 days and thereafter provide unused portion to the customer.

    • C. 

      We issue full refund for the hosting fee if customer cancels within 30 days and thereafter charge $35 towards account cancellation fee

  • 9. 
    Provide MX record of the domain biztrainee.com.(Write hostname)
  • 10. 
    Using SiteBackup restore tool, customers will be able to restore files from the past ______ days backup.
    • A. 

      10

    • B. 

      7

    • C. 

      14

  • 11. 
    The maximum size of the mailbox that we can set is __________ .
    • A. 

      500

    • B. 

      750

    • C. 

      1000

  • 12. 
    The number of Farm-Fresh Web Icons provided in FatCow are _________ .
    • A. 

      100

    • B. 

      1000

    • C. 

      10000

  • 13. 
      Will the customer be informed about the domain  in the past due notice.
    • A. 

      Yes.

    • B. 

      No.

  • 14. 
    If the domain is pointing to the IP 207.148.232.183, we can tell customer that..
    • A. 

      The domain is pointing to our server.

    • B. 

      The domain is not pointing to us.

  • 15. 
    If customer wants to edit Drupal, suggest the proper tool
    • A. 

      FileManager

    • B. 

      FrontPage

    • C. 

      Drupal Administrative interface

    • D. 

      DreamWeaver

Back to Top Back to top