Conducted Proper Research And Accurate Information, Prodcut Knowledge Nov23
It is a test on Conducted Proper Research and Accurate Information.
- 1.Customer can configure exchange mailbox using the email client settings that we provide for pop mailbox.
- A.
True.
- B.
False.
- 2.If customer contacts us and ask to point CNAME of the domain mail.domain.com to Google WebMail interface...
- A.
We need to change MX record of the domain to Google.
- B.
Redirect the subdomain to Google using Domain Pointing Manager tool.
- C.
Ask the alias/host name provided by Google and create a CNAME for mail.domain.com in Custom DNS tool.
- 3.Customers can view the warning message if the credit card is not updated properly.
- A.
True.
- B.
False.
- 4.Which is the initial research we need to do when customers contact us regarding adding domain to the account and provide a domain name.
- A.
Give steps to add domain to the account
- B.
Check whether domain is already added to the account
- C.
Give steps to remove domain and add domain to the account
- 5.If customer says that his website is not working from the last two days and you see Lisa, which is recently placed for 'website down' issue, what will you do?
- A.
Check the domain records in Whois.
- B.
Tell customer that we are aware of the issue.
- 6.If customer's domain name servers are pointing to us and he wants to point MX records of the domain to Godaddy, what exactly he has to do?
- A.
Point MX record of the domain to Godaddy via Custom DNS record.
- B.
Contact Godaddy to point MX record to our server.
- C.
Point A records to Godaddy.
- 7.The mod_rewrite is enabled on our server.
- A.
True
- B.
False
- 8.Under Anytime Moneyback Guarantee, we provide ___________.
- A.
We provide full refund to our customers.
- B.
We issue full refund for the hosting fee if customer cancels within 30 days and thereafter provide unused portion to the customer.
- C.
We issue full refund for the hosting fee if customer cancels within 30 days and thereafter charge $35 towards account cancellation fee
- 9.Provide MX record of the domain biztrainee.com.(Write hostname)
- 10.Using SiteBackup restore tool, customers will be able to restore files from the past ______ days backup.
- A.
10
- B.
7
- C.
14
- 11.The maximum size of the mailbox that we can set is __________ .
- A.
500
- B.
750
- C.
1000
- 12.The number of Farm-Fresh Web Icons provided in FatCow are _________ .
- A.
100
- B.
1000
- C.
10000
- 13.Will the customer be informed about the domain in the past due notice.
- A.
Yes.
- B.
No.
- 14.If the domain is pointing to the IP 207.148.232.183, we can tell customer that..
- A.
The domain is pointing to our server.
- B.
The domain is not pointing to us.
- 15.If customer wants to edit Drupal, suggest the proper tool
- A.
FileManager
- B.
FrontPage
- C.
Drupal Administrative interface
- D.
DreamWeaver
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