Company Communication: Quiz! Test!

22 Questions | Total Attempts: 154

SettingsSettingsSettings
Please wait...
Company Quizzes & Trivia

.


Questions and Answers
  • 1. 
    33% of companies have fired an employee for email abuse.
    • A. 

      True

    • B. 

      False

  • 2. 
    More than half of employers have disciplined employees for violating email rules.
    • A. 

      True

    • B. 

      False

  • 3. 
    It is up to the employee to know the company policies.
    • A. 

      True

    • B. 

      False

  • 4. 
    Federal Law states that employee's time on the Internet is considered private.
    • A. 

      True

    • B. 

      False

  • 5. 
    More than half employers monitor websites and email.
    • A. 

      True

    • B. 

      False

  • 6. 
    Companies worry about inappropriate email and cell phone usage because:
    • A. 

      Productivity decreases

    • B. 

      Sharing trade secrets

    • C. 

      Harassment potential

    • D. 

      None of the above

  • 7. 
    Email is a permanent record and can be used against you in a court of law.
    • A. 

      True

    • B. 

      False

  • 8. 
    Occupational skills include:
    • A. 

      Honesty

    • B. 

      Technical

    • C. 

      Manual

    • D. 

      Grooming

  • 9. 
    Employability skills include:
    • A. 

      Honesty

    • B. 

      Grooming

    • C. 

      Manual

    • D. 

      Technical

  • 10. 
    Basic academic skills are required for all employees.
    • A. 

      True

    • B. 

      False

  • 11. 
    Communication requires an understanding of the language.
    • A. 

      True

    • B. 

      False

  • 12. 
    Communication involves sending information, feelings, and ideas from one person to another.
    • A. 

      True

    • B. 

      False

  • 13. 
    70% or more of the workday is spent communicating.
    • A. 

      True

    • B. 

      False

  • 14. 
    Prejudging is...
    • A. 

      When you are over eager to answer

    • B. 

      Only listening to the information that is relevant to you

    • C. 

      Not caring what the speaker has to say

    • D. 

      Out guessing the speaker

  • 15. 
    A good listener:
    • A. 

      Has a questioning attitude

    • B. 

      Is distracted

    • C. 

      Observes facial expressions and body language

    • D. 

      Requires effort and active participation

    • E. 

      Listens between the lines

  • 16. 
    Poor listening costs employers billions every year.
    • A. 

      True

    • B. 

      False

  • 17. 
    The most important form of communication is:
    • A. 

      Reading

    • B. 

      Listening

    • C. 

      Writing

    • D. 

      Speaking

  • 18. 
    When speaking, you should:
    • A. 

      Use correct punctuation

    • B. 

      Use standard English

    • C. 

      Enunciate

    • D. 

      All of the above

  • 19. 
    When making a call you should identify yourself, company, and state the reason for calling.
    • A. 

      True

    • B. 

      False

  • 20. 
    Writing provides a permanent record of transactions.
    • A. 

      True

    • B. 

      False

  • 21. 
    Business letters use a casual tone.
    • A. 

      True

    • B. 

      False

  • 22. 
    Memorandums can be used to request info, action, or reaction.
    • A. 

      True

    • B. 

      False