Company Communication: Quiz! Test!

22 Questions | By Wintersd | Updated: Mar 22, 2022 | Attempts: 359

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Company Communication: Quiz! Test! - Quiz

Corporate communications is a set of activities involved in supervising and coordinating all internal and external communications geared toward creating positive perspectives among stakeholders on which the company depends. It is the messages delivered by a corporate organization, body, or organization to its audiences, such as workers, media, channel partners, and the general public. This quiz will determine how much you know about company communications.

Questions and Answers

1.

33% of companies have fired an employee for email abuse.
- A.
  
  True
- B.
  
  False
2.

More than half of employers have disciplined employees for violating email rules.
- A.
  
  True
- B.
  
  False
3.

It is up to the employee to know the company policies.
- A.
  
  True
- B.
  
  False
4.

Federal Law states that employee's time on the Internet is considered private.
- A.
  
  True
- B.
  
  False
5.

More than half employers monitor websites and email.
- A.
  
  True
- B.
  
  False
6.

Companies worry about inappropriate email and cell phone usage because:
- A.
  
  Productivity decreases
- B.
  
  Sharing trade secrets
- C.
  
  Harassment potential
- D.
  
  None of the above
7.

Email is a permanent record and can be used against you in a court of law.
- A.
  
  True
- B.
  
  False
8.

Occupational skills include:
- A.
  
  Honesty
- B.
  
  Technical
- C.
  
  Manual
- D.
  
  Grooming
9.

Employability skills include:
- A.
  
  Honesty
- B.
  
  Grooming
- C.
  
  Manual
- D.
  
  Technical
10.

Basic academic skills are required for all employees.
- A.
  
  True
- B.
  
  False
11.

Communication requires an understanding of the language.
- A.
  
  True
- B.
  
  False
12.

Communication involves sending information, feelings, and ideas from one person to another.
- A.
  
  True
- B.
  
  False
13.

70% or more of the workday is spent communicating.
- A.
  
  True
- B.
  
  False
14.

Prejudging is...
- A.
  
  When you are over eager to answer
- B.
  
  Only listening to the information that is relevant to you
- C.
  
  Not caring what the speaker has to say
- D.
  
  Out guessing the speaker
15.

A good listener:
- A.
  
  Has a questioning attitude
- B.
  
  Is distracted
- C.
  
  Observes facial expressions and body language
- D.
  
  Requires effort and active participation
- E.
  
  Listens between the lines
16.

Poor listening costs employers billions every year.
- A.
  
  True
- B.
  
  False
17.

The most important form of communication is:
- A.
  
  Reading
- B.
  
  Listening
- C.
  
  Writing
- D.
  
  Speaking
18.

When speaking, you should:
- A.
  
  Use correct punctuation
- B.
  
  Use standard English
- C.
  
  Enunciate
- D.
  
  All of the above
19.

When making a call you should identify yourself, company, and state the reason for calling.
- A.
  
  True
- B.
  
  False
20.

Writing provides a permanent record of transactions.
- A.
  
  True
- B.
  
  False
21.

Business letters use a casual tone.
- A.
  
  True
- B.
  
  False
22.

Memorandums can be used to request info, action, or reaction.
- A.
  
  True
- B.
  
  False