Company Communication: Quiz! Test!

22 Questions | Total Attempts: 157

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Company Communication: Quiz! Test!

Corporate communications is a set of activities involved in supervising and coordinating all internal and external communications geared toward creating positive perspectives among stakeholders on which the company depends. It is the messages delivered by a corporate organization, body, or organization to its audiences, such as workers, media, channel partners, and the general public. This quiz will determine how much you know about company communications.


Questions and Answers
  • 1. 
    33% of companies have fired an employee for email abuse.
    • A. 

      True

    • B. 

      False

  • 2. 
    More than half of employers have disciplined employees for violating email rules.
    • A. 

      True

    • B. 

      False

  • 3. 
    It is up to the employee to know the company policies.
    • A. 

      True

    • B. 

      False

  • 4. 
    Federal Law states that employee's time on the Internet is considered private.
    • A. 

      True

    • B. 

      False

  • 5. 
    More than half employers monitor websites and email.
    • A. 

      True

    • B. 

      False

  • 6. 
    Companies worry about inappropriate email and cell phone usage because:
    • A. 

      Productivity decreases

    • B. 

      Sharing trade secrets

    • C. 

      Harassment potential

    • D. 

      None of the above

  • 7. 
    Email is a permanent record and can be used against you in a court of law.
    • A. 

      True

    • B. 

      False

  • 8. 
    Occupational skills include:
    • A. 

      Honesty

    • B. 

      Technical

    • C. 

      Manual

    • D. 

      Grooming

  • 9. 
    Employability skills include:
    • A. 

      Honesty

    • B. 

      Grooming

    • C. 

      Manual

    • D. 

      Technical

  • 10. 
    Basic academic skills are required for all employees.
    • A. 

      True

    • B. 

      False

  • 11. 
    Communication requires an understanding of the language.
    • A. 

      True

    • B. 

      False

  • 12. 
    Communication involves sending information, feelings, and ideas from one person to another.
    • A. 

      True

    • B. 

      False

  • 13. 
    70% or more of the workday is spent communicating.
    • A. 

      True

    • B. 

      False

  • 14. 
    Prejudging is...
    • A. 

      When you are over eager to answer

    • B. 

      Only listening to the information that is relevant to you

    • C. 

      Not caring what the speaker has to say

    • D. 

      Out guessing the speaker

  • 15. 
    A good listener:
    • A. 

      Has a questioning attitude

    • B. 

      Is distracted

    • C. 

      Observes facial expressions and body language

    • D. 

      Requires effort and active participation

    • E. 

      Listens between the lines

  • 16. 
    Poor listening costs employers billions every year.
    • A. 

      True

    • B. 

      False

  • 17. 
    The most important form of communication is:
    • A. 

      Reading

    • B. 

      Listening

    • C. 

      Writing

    • D. 

      Speaking

  • 18. 
    When speaking, you should:
    • A. 

      Use correct punctuation

    • B. 

      Use standard English

    • C. 

      Enunciate

    • D. 

      All of the above

  • 19. 
    When making a call you should identify yourself, company, and state the reason for calling.
    • A. 

      True

    • B. 

      False

  • 20. 
    Writing provides a permanent record of transactions.
    • A. 

      True

    • B. 

      False

  • 21. 
    Business letters use a casual tone.
    • A. 

      True

    • B. 

      False

  • 22. 
    Memorandums can be used to request info, action, or reaction.
    • A. 

      True

    • B. 

      False

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