Period 2 Front End Quiz On Resale Applications For Business Customers
9 Questions
| Total Attempts: 1693
Now that you've reviewed the proper procedures for completing business resale applications, please take a short quiz to check for understanding.
Questions and Answers
- 1.Does the application need to be signed and dated?
- A.
Yes
- B.
No
- 2.Even if a customer provides a copy of their valid seller's permit, does the permit number still need to be written on the application?
- A.
Yes
- B.
No
- 3.If a customer needs a duplicate or replacement card, can you give them a new card with a different Smart Advantage number on it?
- A.
Yes
- B.
No
- 4.You need to include a copy of which document when you send the application into the office?
- A.
Driver's License
- B.
Credit Card
- C.
Business License
- D.
A Valid Seller's / Resale Permit
- 5.What do you need to include if the customer wants to be exempt on all categories?
- A.
Driver's License
- B.
Credit Card
- C.
Seller's Permit
- D.
A letter from the state, stating their exemption
- 6.True or False? Once you properly complete the application, you hand the customer a new card?
- A.
True
- B.
False
- 7.For questions relating to business / resale applications, what department should you contact?
- A.
Marketing
- B.
Store Operations
- C.
Helpdesk
- D.
Customer Relations
- E.
Smart Advantage
- 8.Is it ok to issue two cards with different numbers to the same customer for the same business and location?
- A.
Yes
- B.
No
- 9.What happens if an application is sent in that is not signed or dated?
- A.
Nothing. Application processed
- B.
Delay in customer receiving tax-exempt privileges
- C.
Application returned to store to be properly completed
- D.
Both B&C
Questions: 30 | Attempts: 29763 | Last updated: Jun 15, 2021
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