Period 2 Front End Quiz On Resale Applications For Business Customers

1. Does the application need to be signed and dated?

Yes

No

2. Even if a customer provides a copy of their valid seller's permit, does the permit number still need to be written on the application?

Yes

No

3. If a customer needs a duplicate or replacement card, can you give them a new card with a different Smart Advantage number on it?

Yes

No

4. You need to include a copy of which document when you send the application into the office?

Driver's License

Credit Card

Business License

A Valid Seller's / Resale Permit

5. What do you need to include if the customer wants to be exempt on all categories?

Driver's License

Credit Card

Seller's Permit

A letter from the state, stating their exemption

6. True or False? Once you properly complete the application, you hand the customer a new card?

True

False

7. For questions relating to business / resale applications, what department should you contact?

Marketing

Store Operations

Helpdesk

Customer Relations

Smart Advantage

8. Is it ok to issue two cards with different numbers to the same customer for the same business and location?

Yes

No

9. What happens if an application is sent in that is not signed or dated?

Nothing. Application processed

Delay in customer receiving tax-exempt privileges

Application returned to store to be properly completed

Both B&C