Period 2 Front End Quiz On Resale Applications For Business Customers

9 Questions | Total Attempts: 1693

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Business Quizzes & Trivia

Now that you've reviewed the proper procedures for completing business resale applications, please take a short quiz to check for understanding.


Questions and Answers
  • 1. 
    Does the application need to be signed and dated?
    • A. 

      Yes

    • B. 

      No

  • 2. 
    Even if a customer provides a copy of their valid seller's permit, does the permit number still need to be written on the application?
    • A. 

      Yes

    • B. 

      No

  • 3. 
    If a customer needs a duplicate or replacement card, can you give them a new card with a different Smart Advantage number on it?
    • A. 

      Yes

    • B. 

      No

  • 4. 
    You need to include a copy of which document when you send the application into the office?
    • A. 

      Driver's License

    • B. 

      Credit Card

    • C. 

      Business License

    • D. 

      A Valid Seller's / Resale Permit

  • 5. 
    What do you need to include if the customer wants to be exempt on all categories?
    • A. 

      Driver's License

    • B. 

      Credit Card

    • C. 

      Seller's Permit

    • D. 

      A letter from the state, stating their exemption

  • 6. 
    True or False? Once you properly complete the application, you hand the customer a new card?
    • A. 

      True

    • B. 

      False

  • 7. 
    For questions relating to business / resale applications, what department should you contact?
    • A. 

      Marketing

    • B. 

      Store Operations

    • C. 

      Helpdesk

    • D. 

      Customer Relations

    • E. 

      Smart Advantage

  • 8. 
    Is it ok to issue two cards with different numbers to the same customer for the same business and location?
    • A. 

      Yes

    • B. 

      No

  • 9. 
    What happens if an application is sent in that is not signed or dated?
    • A. 

      Nothing. Application processed

    • B. 

      Delay in customer receiving tax-exempt privileges

    • C. 

      Application returned to store to be properly completed

    • D. 

      Both B&C

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