Difference Between Business Letter And Memo Quiz

25 Questions | By Mleveybc | Updated: Mar 22, 2022 | Attempts: 771

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1.

What is the correct order of the heading lines in a memo?
- A.
  
  To, from, date, subject
- B.
  
  From, to, subject, date
- C.
  
  To, from, subject, date
- D.
  
  From, to, date, subject
2.

What does a copy notation at the end of the memo tell you?
- A.
  
  The memo is finished.
- B.
  
  There is an attachment to the memo.
- C.
  
  Someone else is getting a copy of the memo.
- D.
  
  The writer wants you to make a copy of the memo.
3.

A memo is used to communicate with whom?
- A.
  
  People within an organization
- B.
  
  People at other businesses.
- C.
  
  Your friends.
- D.
  
  Customers.
4.

What are the paragraphs of a memo called?
- A.
  
  From
- B.
  
  Enclosure
- C.
  
  Subject
- D.
  
  Body
5.

TO, FROM, DATE, and SUBJECT are called
- A.
  
  Headers
- B.
  
  Heading Lines
- C.
  
  Memo Information
- D.
  
  Information
6.

In a business block letter, you indent every paragraph.
- A.
  
  True
- B.
  
  False
7.

With what do you sign your name on the letter?
- A.
  
  Blood
- B.
  
  Pencil
- C.
  
  Pen
- D.
  
  Sharpie marker
8.

The format we are using for a business letter is known as the block-style because:
- A.
  
  It's the hottest format on the block
- B.
  
  It was designed by Bill Block in 1756.
- C.
  
  Everything is aligned at the left of the page.
- D.
  
  Everything in the letter is double-spaced.
9.

What is the top margin for a memo?
- A.
  
  1 inch
- B.
  
  1.5 inches
- C.
  
  2 inches
- D.
  
  Default top margin
10.

How are the heading lines in a memo spaced?
- A.
  
  Single spaced
- B.
  
  1.5 line spacing
- C.
  
  Double spaced
- D.
  
  No spacing
11.

What are reference initials?
- A.
  
  Initials of the person who wrote the memo/business letter.
- B.
  
  Initials of the person who typed the memo/business letter.
- C.
  
  Initials of the person who gets a copy of the memo/business letter.
- D.
  
  The person who will be receiving the memo/business letter.
12.

What does it mean if there is an enclosure note at the end of a memo?
- A.
  
  Something else is included with the memo.
- B.
  
  It is the end of the memo.
- C.
  
  The writer's name at the end of the memo.
- D.
  
  The writer is sending someone a copy of the memo.
13.

In a business block letter you need...
- A.
  
  To change the margins to be 2" all the way around
- B.
  
  Not to do anything because by default, all margins are 1 inch
- C.
  
  To have everything centered
- D.
  
  To double-space the letter
14.

How many paragraphs are in a typical business letter?
- A.
  
  1
- B.
  
  2
- C.
  
  465,879, 123, 078, 546
- D.
  
  3
15.

What is the main reason for a memo?
- A.
  
  To inform
- B.
  
  To promote goodwill
- C.
  
  So you have documentation/proof of the intended message
- D.
  
  All of the above
16.

There may be __________ at the bottom of a business block letter.
- A.
  
  Page numbers
- B.
  
  Your name
- C.
  
  Notations
- D.
  
  The time
17.

How many times are you to "tab" after the heading "TO:"?
- A.
  
  Twice
- B.
  
  Once
- C.
  
  Three times
- D.
  
  DS
18.

Which basic letter part comes first?
- A.
  
  Body
- B.
  
  Inside Address
- C.
  
  Salutation (Greeting)
- D.
  
  Return Address or Letterhead
19.

When NO punctuation follows the salutation or the complimentary close in a block style letter, that is known as what type of punctuation?
- A.
  
  Open
- B.
  
  Closed
- C.
  
  Mixed
- D.
  
  Formal
20.

If sending a formal business letter to Santa Claus, the salutation (greeting) would be typed as:
- A.
  
  Dear Mr. Claus:
- B.
  
  Dear Mr. Claus,
- C.
  
  Dear Mr. Santa Claus:
- D.
  
  Dear Santa,
21.

The complimentary close is formatted as:
- A.
  
  Peace Out!
- B.
  
  Sincerely:
- C.
  
  Sincerely;
- D.
  
  Sincerely,
22.

Which of the following is the correct format?
- A.
  
  Mytown NY, 12345
- B.
  
  Mytown, NY 12345
- C.
  
  MyTown, NY, 12345
- D.
  
  Mytown NY
23.

In a complaint letter, which is the correct format ?
- A.
  
  State the Complaint, Provide Details of Complaint, Describe how you want business to "right" the complaint.
- B.
  
  Be rude to the business about the complaint and tell them you will never give them your business again!
- C.
  
  Nice try! You don't type a letter, you send a memo.
- D.
  
  Begin by telling the company what you want them to do for you, state the complaint, threaten them with violence if they don't follow through with your demands.
24.

If sending a letter to a company, the inside address should include:
- A.
  
  Name of person writing to, their position in the business, and the company name.
- B.
  
  Name of person writing to
- C.
  
  Your name and address
- D.
  
  None of the above
25.

All of the following are sections of the business letter except:
- A.
  
  Opening
- B.
  
  Body
- C.
  
  Closing
- D.
  
  Simplified