Difference Between Business Letter And Memo Quiz

25 Questions | Total Attempts: 723

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Business Letter Quizzes & Trivia

Questions and Answers
  • 1. 
    What is the correct order of the heading lines in a memo?
    • A. 

      To, from, date, subject

    • B. 

      From, to, subject, date

    • C. 

      To, from, subject, date

    • D. 

      From, to, date, subject

  • 2. 
    What does a copy notation at the end of the memo tell you?
    • A. 

      The memo is finished.

    • B. 

      There is an attachment to the memo.

    • C. 

      Someone else is getting a copy of the memo.

    • D. 

      The writer wants you to make a copy of the memo.

  • 3. 
    A memo is used to communicate with whom?
    • A. 

      People within an organization

    • B. 

      People at other businesses.

    • C. 

      Your friends.

    • D. 

      Customers.

  • 4. 
    What are the paragraphs of a memo called?
    • A. 

      From

    • B. 

      Enclosure

    • C. 

      Subject

    • D. 

      Body

  • 5. 
    TO, FROM, DATE, and SUBJECT are called
    • A. 

      Headers

    • B. 

      Heading Lines

    • C. 

      Memo Information

    • D. 

      Information

  • 6. 
    In a business block letter, you indent every paragraph.
    • A. 

      True

    • B. 

      False

  • 7. 
    With what do you sign your name on the letter?
    • A. 

      Blood

    • B. 

      Pencil

    • C. 

      Pen

    • D. 

      Sharpie marker

  • 8. 
    The format we are using for a business letter is known as the block-style because:
    • A. 

      It's the hottest format on the block

    • B. 

      It was designed by Bill Block in 1756.

    • C. 

      Everything is aligned at the left of the page.

    • D. 

      Everything in the letter is double-spaced.

  • 9. 
    What is the top margin for a memo?
    • A. 

      1 inch

    • B. 

      1.5 inches

    • C. 

      2 inches

    • D. 

      Default top margin

  • 10. 
    How are the heading lines in a memo spaced?
    • A. 

      Single spaced

    • B. 

      1.5 line spacing

    • C. 

      Double spaced

    • D. 

      No spacing

  • 11. 
    What are reference initials?
    • A. 

      Initials of the person who wrote the memo/business letter.

    • B. 

      Initials of the person who typed the memo/business letter.

    • C. 

      Initials of the person who gets a copy of the memo/business letter.

    • D. 

      The person who will be receiving the memo/business letter.

  • 12. 
    What does it mean if there is an enclosure note at the end of a memo?
    • A. 

      Something else is included with the memo.

    • B. 

      It is the end of the memo.

    • C. 

      The writer's name at the end of the memo.

    • D. 

      The writer is sending someone a copy of the memo.

  • 13. 
    In a business block letter you need...
    • A. 

      To change the margins to be 2" all the way around

    • B. 

      Not to do anything because by default, all margins are 1 inch

    • C. 

      To have everything centered

    • D. 

      To double-space the letter

  • 14. 
    How many paragraphs are in a typical business letter?
    • A. 

      1

    • B. 

      2

    • C. 

      465,879, 123, 078, 546

    • D. 

      3

  • 15. 
    What is the main reason for a memo?
    • A. 

      To inform

    • B. 

      To promote goodwill

    • C. 

      So you have documentation/proof of the intended message

    • D. 

      All of the above

  • 16. 
    There may be __________ at the bottom of a business block letter.
    • A. 

      Page numbers

    • B. 

      Your name

    • C. 

      Notations

    • D. 

      The time

  • 17. 
    How many times are you to "tab" after the heading "TO:"?
    • A. 

      Twice

    • B. 

      Once

    • C. 

      Three times

    • D. 

      DS

  • 18. 
    Which basic letter part comes first?
    • A. 

      Body

    • B. 

      Inside Address

    • C. 

      Salutation (Greeting)

    • D. 

      Return Address or Letterhead

  • 19. 
    When NO punctuation follows the salutation or the complimentary close in a block style letter, that is known as what type of punctuation?
    • A. 

      Open

    • B. 

      Closed

    • C. 

      Mixed

    • D. 

      Formal

  • 20. 
    If sending a formal business letter to Santa Claus, the salutation (greeting) would be typed as:
    • A. 

      Dear Mr. Claus:

    • B. 

      Dear Mr. Claus,

    • C. 

      Dear Mr. Santa Claus:

    • D. 

      Dear Santa,

  • 21. 
    The complimentary close is formatted as:
    • A. 

      Peace Out!

    • B. 

      Sincerely:

    • C. 

      Sincerely;

    • D. 

      Sincerely,

  • 22. 
    Which of the following is the correct format?
    • A. 

      Mytown NY, 12345

    • B. 

      Mytown, NY 12345

    • C. 

      MyTown, NY, 12345

    • D. 

      Mytown NY

  • 23. 
    In a complaint letter, which is the correct format ?
    • A. 

      State the Complaint, Provide Details of Complaint, Describe how you want business to "right" the complaint.

    • B. 

      Be rude to the business about the complaint and tell them you will never give them your business again!

    • C. 

      Nice try! You don't type a letter, you send a memo.

    • D. 

      Begin by telling the company what you want them to do for you, state the complaint, threaten them with violence if they don't follow through with your demands.

  • 24. 
    If sending a letter to a company, the inside address should include:
    • A. 

      Name of person writing to, their position in the business, and the company name.

    • B. 

      Name of person writing to

    • C. 

      Your name and address

    • D. 

      None of the above

  • 25. 
    All of the following are sections of the business letter except:
    • A. 

      Opening

    • B. 

      Body

    • C. 

      Closing

    • D. 

      Simplified

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