Quiz: Introduction To Business Procedures

30 Questions | Total Attempts: 145

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Quiz: Introduction To Business Procedures - Quiz

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Questions and Answers
  • 1. 
    Which of the following terms describes learning that occurs outside of the classroom and is of utmost importance when interning?
    • A. 

      Experiential

    • B. 

      Abstract

    • C. 

      Theoretical

    • D. 

      Philosophical

  • 2. 
    Manager’s today see less interest in all of the following except:
    • A. 

      Work related travel

    • B. 

      Attendance

    • C. 

      Punctuality

    • D. 

      Job dedication

  • 3. 
    To provide a more diversified workforce, companies utilize a plan that requires the company to hire a certain number of minorities and women. This plan is called:
    • A. 

      Affirmative action

    • B. 

      Diverse affirmation

    • C. 

      Employment at will

    • D. 

      Workforce profiling

  • 4. 
    Which should you do first if you are a team leader?
    • A. 

      Learn members’ skills and strengths

    • B. 

      Establish clear expectations

    • C. 

      Plan and organize meetings

    • D. 

      Make work assignments

  • 5. 
    To protect your computer from spyware, make sure you have:
    • A. 

      A Trojan horse

    • B. 

      A flash drive

    • C. 

      Adware

    • D. 

      A firewall

  • 6. 
    Which one of the following includes all of the steps that a company takes to ensure that its goods and services are of sufficiently high quality to meet customers’ needs?
    • A. 

      Quality insurance

    • B. 

      Statistical process control

    • C. 

      Quality assurance

    • D. 

      Quality inspection

  • 7. 
    To send a file from one computer to another through a network.
    • A. 

      Upload

    • B. 

      Batch

    • C. 

      Download

    • D. 

      Boot

  • 8. 
    What is called transmitting of voice over the Internet?
    • A. 

      Cloud computing

    • B. 

      Web 2.0

    • C. 

      P2p file sharing

    • D. 

      VoIP

  • 9. 
    Spoken or written words used to communicate thoughts and emotions is.
    • A. 

      Stimulus

    • B. 

      Context

    • C. 

      Language

    • D. 

      Culture

  • 10. 
    The most used form of digital written communication is:
    • A. 

      Chat rooms

    • B. 

      Blogs

    • C. 

      Wikis

    • D. 

      E-mail

  • 11. 
    What is a one- or two-page account of the essential information in a report?
    • A. 

      Executive summary

    • B. 

      Background

    • C. 

      Bibliography

    • D. 

      Recommendations

  • 12. 
    Which one of the following is not a function of management?
    • A. 

      Planning

    • B. 

      Performing

    • C. 

      Organizing

    • D. 

      Directing

  • 13. 
    An alternative to job specialization that allows an entire group to design the work system it will use to perform an interrelated set of tasks is called:
    • A. 

      A work team.

    • B. 

      Functional departmentalization.

    • C. 

      Customer departmentalization.

    • D. 

      Product departmentalization.

  • 14. 
    To be effective, goals must be:
    • A. 

      Simple

    • B. 

      Achievable

    • C. 

      Independent from each other

    • D. 

      General

  • 15. 
    A business that is owned by one person is called a:
    • A. 

      Proprietorship.

    • B. 

      Limited partnership.

    • C. 

      Limited liability partnership.

    • D. 

      Corporation.

  • 16. 
    To use supplies properly:
    • A. 

      Select the quality of the supply according to the nature and importance of the task

    • B. 

      Only reorder when you have completely run out of a particular supply

    • C. 

      Keep as many supplies as you can in your workstation to avoid trips to the supply closet

    • D. 

      Do not waste time reading product labels

  • 17. 
    When making appointments:
    • A. 

      It is a good idea to schedule overlapping appointments since meetings often run short

    • B. 

      Confirm the time with your manager if you make appointments for him/her

    • C. 

      Do not keep the previous year’s appointment data because it requires too much storage space

    • D. 

      Do not put the information in a computer file for future reference

  • 18. 
    To avoid disorganization at work:
    • A. 

      Save complicated jobs for last

    • B. 

      Prepare a daily plan for your work

    • C. 

      Do not waste time planning jobs

    • D. 

      Do not group similar tasks together

  • 19. 
    Both product and process layouts arrange work by:
    • A. 

      Capacity

    • B. 

      Strategy

    • C. 

      Orders

    • D. 

      Function

  • 20. 
    The easiest and cheapest legal form of a business to set up:
    • A. 

      Partnership

    • B. 

      Sole proprietorship

    • C. 

      Joint venture

    • D. 

      Corporation

  • 21. 
    The physical elements of a computer system are called the:
    • A. 

      Hardware

    • B. 

      Processing units

    • C. 

      Software

    • D. 

      Memory

  • 22. 
    Facilities where records of an organization are preserved because of their continuing or historical value.
    • A. 

      Storage warehouse

    • B. 

      Archives

    • C. 

      Data warehouse

    • D. 

      Records center

  • 23. 
    The legal right of authors and artists to protect their work against unauthorized usage is a process known as:
    • A. 

      Duplexing.

    • B. 

      Copyrighting.

    • C. 

      Laminating.

    • D. 

      Reprographics.

  • 24. 
    When we use unethical behavior, we often justify the behavior to protect our _____ so that we do not have a guilty conscience or feel remorse.
    • A. 

      Personality

    • B. 

      Self-concept

    • C. 

      Ego

    • D. 

      Job

  • 25. 
    Salary or wages earned before deductions are made is called:
    • A. 

      Overtime pay

    • B. 

      Gross pay

    • C. 

      Disability pay

    • D. 

      Net pay

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