Adops "Rules Of The Road"

13 Questions | Total Attempts: 50

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Rules Of The Road Quizzes & Trivia

A brief quiz to test your knowledge of regarding expectations for General Office Etiquette, Interactions (Internal/External), Meetings, Communication,and Department Policies.


Questions and Answers
  • 1. 
    When is it appropriate to take a cell phone call during a meeting?
    • A. 

      Only when you make the call very brief and apologize those around you.

    • B. 

      When you excuse yourself from the room and talk in another area

    • C. 

      When the call concerns those you are meeting with (ie., the call is from the boss)

  • 2. 
    It's considered acceptable to hold private conversations in public areas such as bathrooms, elevators, etc.
    • A. 

      True

    • B. 

      False

  • 3. 
    When should you arrive at a business meeting?
    • A. 

      Between 5 minutes early and the exact meeting time so you don't inconvenience anyone.

    • B. 

      30 minutes before the meeting time, so you can get your footing on the meeting space.

    • C. 

      No more than 10 minutes late.

  • 4. 
    The single most important factor in leaving a voice mail message is ______.
    • A. 

      Leave a message that's clear, short, and to the point.

    • B. 

      Humor.

    • C. 

      Leaving as much information as possible.

  • 5. 
    When using a speakerphone, you should announce if anyone else is present before a conversation begins,
    • A. 

      True

    • B. 

      False

  • 6. 
    If you're out of the office, it's important to change your voice mail message and set an "out of office" automatic email reply.
    • A. 

      True

    • B. 

      False

  • 7. 
    When planning a meeting, it's important to _________________.
    • A. 

      Make sure that all parties involved have a relevant stake.

    • B. 

      Make sure to check everyone's outlook calendar and check for conflicts.

    • C. 

      Plan to provide a handout or access to the information to be discussed.

    • D. 

      All of the above.

  • 8. 
    Holiday vacation schedules are planned on a "first come, first served" basis.
    • A. 

      True

    • B. 

      False

  • 9. 
    You are terribly busy at work, but there is a birthday party going on in the break room. What should you do?
    • A. 

      Stay in your office; your co-workers will understand

    • B. 

      Give up the work and join the party; there's time to finish everything later

    • C. 

      Make a brief appearance, then return to work

  • 10. 
    Business e-mails can be more casual and less grammatically correct than writing letters or speaking in person.
    • A. 

      True

    • B. 

      False

  • 11. 
    It's casual Friday, but you are meeting with an important client. How do you dress?
    • A. 

      As you would normally on Friday, as the concept of casual Friday is well understood

    • B. 

      Appropriate for a business meeting.

    • C. 

      A bit nicer than you would normally on Friday, but not in anything special.

    • D. 

      You don't give much thought to your dress at all and get dressed quickly and simply.

  • 12. 
    You should smile when you answer your phone at work. Your smile will "show" through the phone.
    • A. 

      True

    • B. 

      False

  • 13. 
    You are in the office, but you are swamped with work, meetings, etc. How do you handle incoming email requests?
    • A. 

      Wait to answer the email when you have time to answer fully.

    • B. 

      Send a short message stating your situation and that you will respond in detail as soon as you can.

    • C. 

      Ignore it.

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