Front Office Quizzes, Questions & Answers

Have you ever settled at a hotel and noticed how the staff and management respond to you? They are instructed to be polite and helpful. This quiz is about the rules at a front office- operations in a hotel. You should know what...

Welcome to RMS: Front Office Operations Quiz. The person at the front office is charged with helping the guests check in to their rooms, take down their information, and answer questions raised by the guests. Some of the...

Have you ever seen the way that a business conducts itself with front desk brand standards? This quiz asks you pertinent questions, such as what must be included during the check-in greeting, if you receive a call at the front...

Do you consider yourself a knowledgeable person and that you are savvy with front office security? If your answer is yes, then this quiz if is for you. It is a simple set of questions therefore it will be easy to answer.

Have you ever heard of basic front desk procedures? This quiz entails knowing what a group is defined as, how many times you can let the phone ring prior to you answering it if the rooms are ready, what is early check-in time,...