Have you ever heard of basic front desk procedures? This quiz entails knowing what a group is defined as, how many times you can let the phone ring prior to you answering it if the rooms are ready, what is early check-in time, and the correct way to request time off. This quiz is all about basic front desk procedures. All the best.
1 minute
3-5 minutes
90 seconds
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The training manager
Your Supervisor
The Director
The operations manager
The Director and your supervisor
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True
False
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True
False
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1100
1200
1300
1400
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0700
0800
0900
1000
1100
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Take the schedule to the supervisor and ask her to change it.
If the schedule is already out, swap with a co-worker.
Fill out a leave request/leave slip and wait for approval.
Don't show up.
B and C are both correct
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The whole stay
24 hours
48 hours
72 hours
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20 or more people
10 or more people
5 or more people
3 or more people
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True
False
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0700
0900
1100
1300
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1600
1800
2000
2200
After night audit
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Daily Accounts Receivable
Daily Accounting Record
Daily Activity Record
Daily Activity Report
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Quiz Review Timeline (Updated): Mar 22, 2023 +
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