Hotel Management Quizzes, Questions & Answers

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This quiz assesses knowledge of hotel divisions and departments, focusing on guest interactions, room assignments, financial control, and emergency procedures.

Questions: 8  |  Attempts: 6656   |  Last updated: Mar 22, 2022
  • Sample Question
    Which of the following areas of a hotel has the greatest amount of guest contact?
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Are you in the hotel management field? Take this ultimate hotel management quiz to see how well you understand the working and management of a hotel. There are many situations where you need to behave actively, maybe something...

Questions: 10  |  Attempts: 2221   |  Last updated: Sep 7, 2022
  • Sample Question
    The occupancy report prepared by the front desk staff for April 1 lists room 403 as a stayover. At 2 P.M. on April 1, the housekeeping report lists room 403 as vacant and ready for sale. This situation is best described as:
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Below are some trivia questions about hotel service when it comes to front office management. In the service industry, the opinion that a client or guest has when they come to your establishment can either build your business or...

Questions: 10  |  Attempts: 766   |  Last updated: Mar 21, 2022
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    Businesses that handle reservation services for airlines, car rentals, and hotels are called:
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The tourism industry rakes in millions for different countries, and this effect trickles down to the hotel business too. One way of ensuring that your clients keep coming back is to ensure they have the best time at...

Questions: 22  |  Attempts: 2080   |  Last updated: Jan 16, 2025
  • Sample Question
    Within how many rings or seconds do you answer the telephone?
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A Front Office or reception is a place where guests query and clarify their doubts when they arrive at the hotel, which includes a reception and front desk as well as services related to reservations, sales marketing, and...

Questions: 11  |  Attempts: 285   |  Last updated: Oct 21, 2024
  • Sample Question
    Which of the following front office activities are included in the arrival stage of the guest cycle?
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