Hotel Management - Qp10
- 1.Accommodation is taken to be the provision of shelter, that is, four walls and a roof.
- A.
True
- B.
False
- 2.The responsibilities of the accommodation manager will include some of the following: (Select six)
- A.
Induction and training of manpower.
- B.
Deployment and scheduling of manpower.
- C.
Inspection of premises.
- D.
Welfare of personnel.
- E.
Linen control and laundering.
- F.
Setting budgets
- G.
Waste disposal.
- 3.A hotel will not fit into more than one category.
- A.
True
- B.
False
- 4.Larger hotels may employ a Maintenance Engineer who is responsible for all maintenance, waste disposal, safety, and upgrading.
- A.
True
- B.
False
- 5.The size and scope of the operation will also influence the hours during which the ______ Office is manned.
- A.
Security
- B.
Maintenance
- C.
Billing
- D.
Front
- 6.When new buildings are being planned, or old ones are being renovated, consideration must be given to: (Select five)
- A.
The main activities and needs of the staff.
- B.
The use density, that is, the number likely to be in any particular area at any one time.
- C.
The main traffic lanes in the building and the amount of circulation area which is required in order to give easy access to all rooms.
- D.
The space requirements within each room to allow for easy and comfortable use of the furniture and equipment.
- E.
The standard of accommodation and service which is offered and, in the case of a hotel, the category of customer which it wishes to attract.
- F.
The space which is needed to service and maintain the building.
- 7.The dimensions of a building grow ultimately from the dimensions of the space available.
- A.
True
- B.
False
- 8.The eye is attracted to any source of light and to strong contrasts. It should be remembered that: (Select two)
- A.
The eye is most comfortable in uneven lighting.
- B.
The eye works at its best when the work is more brightly lit than the surrounding area.
- C.
The eye is stimulated by contrasts of tone and sparkle.
- 9.Prolonged exposure to noise levels excessive to the environment creates: (Select three)
- A.
A degree of mental fatigue.
- B.
An effect on the quality and tempo of work.
- C.
Loss of worktime through sickness, for example, headaches.
- D.
Temporary loss of hearing
- 10.The primary colours are red, blue and yellow. The secondary colours are green, orange and violet. The tertiary colours are a mixture of primary and secondary colours, for example, RV—red violet.
- A.
True
- B.
False
- 11.Artificial light contains blue, and it is the criterion by which people judge colour.
- A.
True
- B.
False
- 12.Furnishings are a vital part of the interior of the building and cannot be considered in isolation.
- A.
True
- B.
False
- 13.A room is well ______ when the air in it is fresh and pure and it is sufficiently warm and dry to enable the occupants of the room to be comfortable.
- A.
Heated
- B.
Ventilated
- C.
Conditioned
- 14.Advantages of built in and fitted furniture includes: (Select three)
- A.
Most effective utilisation of space; can be fitted into awkward areas.
- B.
Can help noise insulation when placed along partition walls.
- C.
It is difficult to repair on site and it is expensive to replace.
- D.
It is relatively stable, and should not tip if correctly fitted.
- E.
In many cases, there is limited choice.
- 15.When planning sanitary areas, there are various pieces of legislation which relate to this task.
- A.
True
- B.
False
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