Hotel Management - Qp10

15 Questions | Total Attempts: 242

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Hotel Management - Qp10

Questions and Answers
  • 1. 
    Accommodation is taken to be the provision of shelter, that is, four walls and a roof.
    • A. 

      True

    • B. 

      False

  • 2. 
    The responsibilities of the accommodation manager will include some of the following:   (Select six)
    • A. 

      Induction and training of manpower.

    • B. 

      Deployment and scheduling of manpower.

    • C. 

      Inspection of premises.

    • D. 

      Welfare of personnel.

    • E. 

      Linen control and laundering.

    • F. 

      Setting budgets

    • G. 

      Waste disposal.

  • 3. 
    A hotel will not fit into more than one category.
    • A. 

      True

    • B. 

      False

  • 4. 
    Larger hotels may employ a Maintenance Engineer who is responsible for all maintenance, waste disposal, safety, and upgrading.
    • A. 

      True

    • B. 

      False

  • 5. 
    The size and scope of the operation will also influence the hours during which the ______ Office is manned.
    • A. 

      Security

    • B. 

      Maintenance

    • C. 

      Billing

    • D. 

      Front

  • 6. 
    When new buildings are being planned, or old ones are being renovated, consideration must be given to:  (Select five)
    • A. 

      The main activities and needs of the staff.

    • B. 

      The use density, that is, the number likely to be in any particular area at any one time.

    • C. 

      The main traffic lanes in the building and the amount of circulation area which is required in order to give easy access to all rooms.

    • D. 

      The space requirements within each room to allow for easy and comfortable use of the furniture and equipment.

    • E. 

      The standard of accommodation and service which is offered and, in the case of a hotel, the category of customer which it wishes to attract.

    • F. 

      The space which is needed to service and maintain the building.

  • 7. 
    The dimensions of a building grow ultimately from the dimensions of the space available.
    • A. 

      True

    • B. 

      False

  • 8. 
    The eye is attracted to any source of light and to strong contrasts. It should be remembered that:  (Select two)
    • A. 

      The eye is most comfortable in uneven lighting.

    • B. 

      The eye works at its best when the work is more brightly lit than the surrounding area.

    • C. 

      The eye is stimulated by contrasts of tone and sparkle.

  • 9. 
    Prolonged exposure to noise levels excessive to the environment creates:  (Select three)
    • A. 

      A degree of mental fatigue.

    • B. 

      An effect on the quality and tempo of work.

    • C. 

      Loss of worktime through sickness, for example, headaches.

    • D. 

      Temporary loss of hearing

  • 10. 
    The primary colours are red, blue and yellow. The secondary colours are green, orange and violet. The tertiary colours are a mixture of primary and secondary colours, for example, RV—red violet.
    • A. 

      True

    • B. 

      False

  • 11. 
    Artificial light contains blue, and it is the criterion by which people judge colour.
    • A. 

      True

    • B. 

      False

  • 12. 
    Furnishings are a vital part of the interior of the building and cannot be considered in isolation.
    • A. 

      True

    • B. 

      False

  • 13. 
    A room is well ______ when the air in it is fresh and pure and it is sufficiently warm and dry to enable the occupants of the room to be comfortable.
    • A. 

      Heated

    • B. 

      Ventilated

    • C. 

      Conditioned

  • 14. 
    Advantages of built in and fitted furniture includes: (Select three)
    • A. 

      Most effective utilisation of space; can be fitted into awkward areas.

    • B. 

      Can help noise insulation when placed along partition walls.

    • C. 

      It is difficult to repair on site and it is expensive to replace.

    • D. 

      It is relatively stable, and should not tip if correctly fitted.

    • E. 

      In many cases, there is limited choice.

  • 15. 
    When planning sanitary areas, there are various pieces of legislation which relate to this task.
    • A. 

      True

    • B. 

      False

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