Hotel Organizational Structure And Team! Trivia Questions Quiz

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Hotel Organizational Structure And Team! Trivia Questions Quiz - Quiz

We have some trivia questions on Hotel organizational structure and team! The questions are designed to see if you know some of the roles played by people who work within the hotel in certain capacities and different teams. Take the quiz and see how well you understand the hotel structure and how decisions are made at different levels. All the best!


Questions and Answers
  • 1. 

    Business organizations have traditionally been led by __________ management systems.

    • A.

      Top-to-bottom

    • B.

      Bottom-to-top

    • C.

      Side-to-side

    • D.

      Departmental-boundary

    Correct Answer
    A. Top-to-bottom
    Explanation
    Business organizations have traditionally been led by top-to-bottom management systems. This means that decision-making and authority flow from the top levels of management down to lower levels. In this system, the top management sets the goals and objectives for the organization and then delegates tasks and responsibilities to lower-level managers and employees. This hierarchical structure allows for clear lines of authority and accountability, with top-level managers having the final say in decision-making. This traditional approach to management ensures that there is a clear chain of command and promotes efficiency and consistency in decision-making throughout the organization.

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  • 2. 

    Many hotels have turned to team-based decision making to:

    • A.

      Get as many people as possible involved with solving problems.

    • B.

      Improve the efficiency and overall effectiveness of their organizations.

    • C.

      Increase the productivity of brainstorming sessions in departmental meetings.

    • D.

      Create team-leadership roles for potential management candidates.

    Correct Answer
    B. Improve the efficiency and overall effectiveness of their organizations.
    Explanation
    Many hotels have adopted team-based decision making because it allows for the involvement of multiple individuals in problem-solving, which can lead to more comprehensive and effective solutions. By utilizing the diverse perspectives and expertise of team members, hotels can enhance their efficiency and overall effectiveness. This approach also encourages collaboration and fosters a sense of ownership and accountability among team members, ultimately contributing to the success of the organization.

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  • 3. 

    Which of the following teams is not a type of team-oriented organization?

    • A.

      Continuous-improvement

    • B.

      As-needed

    • C.

      Cross-functional

    • D.

      Task-force

    Correct Answer
    B. As-needed
    Explanation
    The team-oriented organizations mentioned in the question are continuous improvement, cross-functional, and task force. These types of organizations emphasize collaboration, communication, and teamwork among members. However, "as-needed" does not fit into this category as it implies a more flexible and temporary approach to forming teams based on specific requirements or situations. Unlike the other options, "as-needed" does not represent a permanent or ongoing team-oriented organization.

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  • 4. 

    One of the first tasks facing a newly formed team is to develop a mission statement.

    • A.

      T

    • B.

      F

    Correct Answer
    A. T
    Explanation
    Developing a mission statement is indeed one of the first tasks that a newly formed team needs to undertake. A mission statement helps to define the purpose and goals of the team, providing a clear direction for its members. It serves as a guiding principle for decision-making and helps to align the team's actions with its overall objectives. By creating a mission statement early on, the team can establish a shared understanding of its mission and work towards achieving it effectively.

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  • 5. 

    A code of conduct is not an important characteristic of a successful team.

    • A.

      T

    • B.

      F

    Correct Answer
    B. F
    Explanation
    A code of conduct is an important characteristic of a successful team. It sets the guidelines and expectations for team members' behavior, ensuring that everyone is on the same page and working towards the same goals. A code of conduct promotes a positive and respectful team culture, fosters collaboration and trust among team members, and helps resolve conflicts effectively. Without a code of conduct, there may be confusion, lack of accountability, and potential for misconduct within the team, which can hinder its success.

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  • 6. 

    Brainstorming often does more harm than good when developing a mission statement.

    • A.

      T

    • B.

      F

    Correct Answer
    B. F
    Explanation
    Brainstorming often does more harm than good when developing a mission statement. False.

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  • 7. 

    The code of conduct helps a team establish group norms.

    • A.

      T

    • B.

      F

    Correct Answer
    A. T
    Explanation
    The code of conduct is a set of guidelines and rules that outline acceptable behavior within a team. By establishing these norms, the code of conduct helps the team members understand how they should interact with each other, communicate effectively, and collaborate towards a common goal. It promotes a positive and respectful work environment, ensuring that everyone is on the same page and working together harmoniously. Therefore, the statement that the code of conduct helps a team establish group norms is true.

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  • 8. 

    Team leaders should impose their needs and wants on the rest of the team.

    • A.

      T

    • B.

      F

    Correct Answer
    B. F
    Explanation
    Team leaders should not impose their needs and wants on the rest of the team. Effective leadership involves understanding and considering the needs and wants of all team members, fostering collaboration, and creating a supportive and inclusive environment. Imposing one's own desires can lead to resentment, lack of motivation, and decreased team productivity. It is important for team leaders to prioritize the collective goals and well-being of the team over their personal preferences.

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