Hotel Management - Qp8
- 1.Objectives are necessary in every area where performance and results directly and vitally affect the survival and progress of a business.
- A.
True
- B.
False
- 2.______ are defined as parts of the general programme, but are entities in themselves.
- A.
Programmes
- B.
Projects
- C.
Detailed schedules
- 3.Policies should include: (Select three)
- A.
Be a guide, and a rule.
- B.
Aid operational efficiency.
- C.
Aid coordination.
- D.
Install confidence in decision making.
- 4._______ is an indirect relationship which exists where a specialist in some subject or function.
- A.
The Line Relationship
- B.
The Lateral Relationship
- C.
The Functional or Specialist Relationship
- D.
The Staff Relationship
- 5.A working definition of a committee is a group of people that makes decisions or presents viewpoints and whose conduct is governed by a set of rules.
- A.
True
- B.
False
- 6.Disadvantages of the informal structure includes: (Select four)
- A.
Workers will not necessarily work according to the aims of the management.
- B.
The workers develop their own rate of output as opposed to the highest possible output.
- C.
The group may establish quite elaborate procedures to upkeep their own norms and apply pressure on those individuals who try to exceed these.
- D.
Enthusiasm for work is much greater where group affiliations have been built up.
- E.
There is a greater likelihood that the group's norms would be adhered to in preference to the norms of the management.
Questions: 9 | Attempts: 1441 | Last updated: Jan 27, 2021
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Sample QuestionServe drinks within two minutes of ordering.
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Sample QuestionPersonnel Management can be viewed as a set of activities focusing the co-ordination of human resources in the organisation.
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