Hotel Management - Qp8

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| By Jackson Matthews
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Jackson Matthews
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Quizzes Created: 588 | Total Attempts: 682,892
Questions: 8 | Attempts: 266

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Hotel Management - Qp8 - Quiz

Questions and Answers
  • 1. 

    Objectives are necessary in every area where performance and results directly and vitally affect the survival and progress of a business.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Objectives are indeed necessary in every area where performance and results directly and vitally affect the survival and progress of a business. This is because objectives provide a clear direction and purpose for individuals and teams within an organization. They help to align efforts towards common goals, improve focus and motivation, and enable effective measurement and evaluation of progress. Without objectives, there would be a lack of clarity and direction, making it difficult for a business to achieve its desired outcomes and stay competitive in the market.

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  • 2. 

    ______ are defined as parts of the general programme, but are entities in themselves.

    • A.

      Programmes

    • B.

      Projects

    • C.

      Detailed schedules

    Correct Answer
    B. Projects
    Explanation
    Projects are defined as parts of the general programme, but are entities in themselves. Unlike programmes, which are broader and encompass multiple projects, projects are specific endeavors with defined objectives, timelines, and deliverables. They are distinct entities within a larger programme and require dedicated resources and management to ensure successful completion. Projects are typically temporary in nature and have a clear start and end date, making them separate and identifiable components within a programme.

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  • 3. 

    Policies should include:  (Select three)

    • A.

      Be a guide, and a rule.

    • B.

      Aid operational efficiency.

    • C.

      Aid coordination.

    • D.

      Install confidence in decision making.

    Correct Answer(s)
    B. Aid operational efficiency.
    C. Aid coordination.
    D. Install confidence in decision making.
    Explanation
    The given answer is correct because policies should not only act as rules, but also as a guide to help individuals understand how to navigate certain situations. By aiding operational efficiency, policies can streamline processes and ensure that tasks are completed in a timely and effective manner. Aid coordination is important because policies can help different departments or teams work together towards a common goal. Lastly, installing confidence in decision making means that policies should provide clear guidelines and support decision-making processes, ensuring that individuals feel confident in their choices.

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  • 4. 

    _______ is an indirect relationship which exists where a specialist in some subject or function.

    • A.

      The Line Relationship

    • B.

      The Lateral Relationship

    • C.

      The Functional or Specialist Relationship

    • D.

      The Staff Relationship

    Correct Answer
    C. The Functional or Specialist Relationship
    Explanation
    The functional or specialist relationship refers to an indirect relationship where a specialist in a specific subject or function exists. This relationship implies that the specialist provides expertise or support to other individuals or departments within the organization, without having direct authority over them. This type of relationship allows for the sharing of knowledge and resources, promoting collaboration and efficiency within the organization.

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  • 5. 

    A working definition of a committee is a group of people that makes decisions or presents viewpoints and whose conduct is governed by a set of rules.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The given statement defines a committee as a group of people who make decisions or present viewpoints and follow a set of rules. This definition accurately describes the purpose and functioning of a committee, making the answer "True" correct. Committees are formed to collectively discuss and decide on matters, and their actions are guided by a set of rules or guidelines.

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  • 6. 

    Disadvantages of the informal structure includes:  (Select four)

    • A.

      Workers will not necessarily work according to the aims of the management.

    • B.

      The workers develop their own rate of output as opposed to the highest possible output.

    • C.

      The group may establish quite elaborate procedures to upkeep their own norms and apply pressure on those individuals who try to exceed these.

    • D.

      Enthusiasm for work is much greater where group affiliations have been built up.

    • E.

      There is a greater likelihood that the group's norms would be adhered to in preference to the norms of the management.

    Correct Answer(s)
    A. Workers will not necessarily work according to the aims of the management.
    B. The workers develop their own rate of output as opposed to the highest possible output.
    C. The group may establish quite elaborate procedures to upkeep their own norms and apply pressure on those individuals who try to exceed these.
    E. There is a greater likelihood that the group's norms would be adhered to in preference to the norms of the management.
    Explanation
    The disadvantages of the informal structure include workers not necessarily working according to the aims of the management, as they may prioritize their own interests. Additionally, workers may develop their own rate of output instead of striving for the highest possible output. The group may establish elaborate procedures to maintain their own norms and exert pressure on individuals who try to exceed them. Moreover, there is a greater likelihood that the group's norms will be followed over the management's norms, which can lead to a lack of control and coordination within the organization.

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  • Current Version
  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 17, 2014
    Quiz Created by
    Jackson Matthews
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