Hotel Management - Qp8

8 Questions | Total Attempts: 81

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Hotel Management - Qp8

Questions and Answers
  • 1. 
    Objectives are necessary in every area where performance and results directly and vitally affect the survival and progress of a business.
    • A. 

      True

    • B. 

      False

  • 2. 
    ______ are defined as parts of the general programme, but are entities in themselves.
    • A. 

      Programmes

    • B. 

      Projects

    • C. 

      Detailed schedules

  • 3. 
    Policies should include:  (Select three)
    • A. 

      Be a guide, and a rule.

    • B. 

      Aid operational efficiency.

    • C. 

      Aid coordination.

    • D. 

      Install confidence in decision making.

  • 4. 
    _______ is an indirect relationship which exists where a specialist in some subject or function.
    • A. 

      The Line Relationship

    • B. 

      The Lateral Relationship

    • C. 

      The Functional or Specialist Relationship

    • D. 

      The Staff Relationship

  • 5. 
    A working definition of a committee is a group of people that makes decisions or presents viewpoints and whose conduct is governed by a set of rules.
    • A. 

      True

    • B. 

      False

  • 6. 
    Disadvantages of the informal structure includes:  (Select four)
    • A. 

      Workers will not necessarily work according to the aims of the management.

    • B. 

      The workers develop their own rate of output as opposed to the highest possible output.

    • C. 

      The group may establish quite elaborate procedures to upkeep their own norms and apply pressure on those individuals who try to exceed these.

    • D. 

      Enthusiasm for work is much greater where group affiliations have been built up.

    • E. 

      There is a greater likelihood that the group's norms would be adhered to in preference to the norms of the management.

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