Hotel Management - Qp7

10 Questions | Total Attempts: 65

SettingsSettingsSettings
Please wait...
Hotel Management - Qp7

Questions and Answers
  • 1. 
    When a person takes up employment with an organisation he enters into a relationship with the management of that organisation.
    • A. 

      True

    • B. 

      False

  • 2. 
    The employee would facilitate communication in the following ways:  (Select four)
    • A. 

      By the means of works councils.

    • B. 

      By taking their queries to the supervisors.

    • C. 

      By using the grievance procedure.

    • D. 

      By means of disciplinary action.

    • E. 

      By trade union mediation.

  • 3. 
    The aim of a trade union is to provide a means for a free exchange of views on matters affecting the interests of employees and the results achieved at work level.
    • A. 

      True

    • B. 

      False

  • 4. 
    Discipline is essential in any organised groupings.
    • A. 

      True

    • B. 

      False

  • 5. 
    “Retrenchment" can become a major point of dispute between employers and employees.
    • A. 

      True

    • B. 

      False

  • 6. 
    Informal communications flow from only a small part of the communications network within the organisation.
    • A. 

      True

    • B. 

      False

  • 7. 
    In a ______ an employee is expressing dissatisfaction with some aspect of his or her job-situation, or a perceived violation of his rights.
    • A. 

      Disciplinary hearing

    • B. 

      Work environment

    • C. 

      Grievance

  • 8. 
    A body known as a works ______ may be set up by an employer and his employees.
    • A. 

      Council

    • B. 

      Union

    • C. 

      Shop

  • 9. 
    The most essential part of labour relations is the ability to work.
    • A. 

      True

    • B. 

      False

Related Topics
Back to Top Back to top