The Ultimate Hotel Management Quiz!

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  • 1/10 Questions

    Clifford Cheapskate checks into room 107 for a one-night stay. Early the next morning, Cheapskate leaves the hotel without paying his bill. When checking the 4 P.M. housekeeping report, the front desk staff finds room 107 listed as vacant and ready for sale and realizes that the guest was:

    • A due out.
    • A sleeper.
    • A skipper.
    • A sleep out.
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About This Quiz

Are you in the hotel management field? Take this ultimate hotel management quiz to see how well you understand the working and management of a hotel. There are many situations where you need to behave actively, maybe something you are not trained for. Here, we have got some scenarios and general questions for your practice. Go for the quiz, and find out what else you need to learn in hotel management. All the best! You can share the quiz with your colleagues also.

The Ultimate Hotel Management Quiz! - Quiz

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  • 2. 

    The occupancy report prepared by the front desk staff for April 1 lists room 403 as a stayover. At 2 P.M. on April 1, the housekeeping report lists room 403 as vacant and ready for sale. This situation is best described as:

    • A room status discrepancy.

    • A lock-out.

    • A late check-out.

    • A sleeper.

    Correct Answer
    A. A room status discrepancy.
    Explanation
    The given scenario describes a situation where the front desk staff's occupancy report for room 403 on April 1 shows it as a stayover, while the housekeeping report at 2 PM on the same day lists it as vacant and ready for sale. This inconsistency or mismatch in the room status between the two reports is best described as a room status discrepancy.

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  • 3. 

    Corporate rate

    • Standard rate for each room

    • Rate for the frequent business guest

    • Rate for less than an overnight stay

    • Meals are priced separately from guestrooms.

    • Room rate includes charges for the guestroom and two meals per day.

    Correct Answer
    A. Rate for the frequent business guest
    Explanation
    The correct answer is "Rate for the frequent business guest". This is because the given information mentions different rates for different types of guests or stays, such as the corporate rate, standard rate, and rate for less than an overnight stay. Among these options, the rate for the frequent business guest is the most relevant and specific to the given context.

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  • 4. 

    Rack rate

    • Standard rate for each room

    • Rate for the frequent business guest

    • Rate for less than an overnight stay

    • Meals are priced separately from guestrooms.

    • Room rate includes charges for the guestroom and two meals per day.

    Correct Answer
    A. Standard rate for each room
    Explanation
    The correct answer is "Standard rate for each room" because the term "rack rate" refers to the standard or published rate for a hotel room. This is the rate that is typically listed on the hotel's website or in their brochures, and it is the rate that guests would pay if they book directly with the hotel without any discounts or special promotions.

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  • 5. 

    On February 1, a guest checks into room 233 and reserves the room for the next three nights. On February 2, the occupancy report from the front desk would list the status of room 233 as:

    • DNCO (did not check out).

    • A late check-out.

    • A sleeper.

    • A stayover.

    Correct Answer
    A. A stayover.
    Explanation
    On February 2, the occupancy report from the front desk would list the status of room 233 as "a stayover" because the guest checked into the room on February 1 and reserved it for the next three nights. Since it is only the second day, the guest is still staying in the room and has not checked out yet. Therefore, the room is considered a stayover.

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  • 6. 

    Which of the following reports would an executive housekeeper use to determine the number of check-out rooms that need to be cleaned?

    • Room status discrepancy report

    • Occupancy report

    • Sales booking report

    • Scheduled maintenance report

    Correct Answer
    A. Occupancy report
    Explanation
    An executive housekeeper would use the occupancy report to determine the number of check-out rooms that need to be cleaned. This report provides information on the number of rooms that are currently occupied and the number of rooms that have been checked out. By analyzing this report, the executive housekeeper can identify the rooms that need to be cleaned and allocate the necessary resources accordingly. The other reports mentioned, such as the room status discrepancy report, sales booking report, and scheduled maintenance report, do not provide specific information about the number of check-out rooms.

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  • 7. 

    Housekeeping’s physical check of rooms at 2 P.M. reveals that room 201 is occupied. However, the front office lists the room as vacant and ready for sale. This situation is best described as:

    • A late check-out.

    • A due out.

    • A room status discrepancy.

    • A sleeper.

    Correct Answer
    A. A room status discrepancy.
    Explanation
    The situation described in the question is a discrepancy between the physical check of room 201, which shows it as occupied, and the front office's record, which lists it as vacant and ready for sale. This means that there is a difference or inconsistency in the status of the room between the two sources of information. Therefore, the best description for this situation is a room status discrepancy.

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  • 8. 

    European Plan

    • Standard rate for each room

    • Rate for the frequent business guest

    • Rate for less than an overnight stay

    • Meals are priced separately from guestrooms.

    • Room rate includes charges for the guestroom and two meals per day.

    Correct Answer
    A. Meals are priced separately from guestrooms.
    Explanation
    The European Plan is a type of hotel rate that does not include meals in the room rate. Instead, meals are priced separately from the guestrooms. This means that guests have the flexibility to choose whether they want to dine at the hotel's restaurant or explore other dining options outside of the hotel. The room rate only covers the charges for the guestroom itself, and guests are responsible for paying for their meals separately.

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  • 9. 

    Pet-friendly hotels

    • Are becoming increasingly popular

    • Are very rare

    • Are only offered at discount properties

    • Have large liability issues

    Correct Answer
    A. Are becoming increasingly popular
    Explanation
    Pet-friendly hotels are becoming increasingly popular because more and more people are choosing to travel with their pets. This trend is driven by the fact that pet owners want to include their furry companions in their travel plans and not leave them behind. As a result, hotels that allow pets are in high demand and are catering to this growing market by providing amenities and services specifically designed for pets. This includes pet-friendly rooms, pet-friendly facilities, and even special packages and activities for pets.

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  • 10. 

    Day rate

    • Standard rate for each room

    • Rate for the frequent business guest

    • Rate for less than an overnight stay

    • Meals are priced separately from guestrooms.

    • Room rate includes charges for the guestroom and two meals per day.

    Correct Answer
    A. Rate for less than an overnight stay
    Explanation
    The correct answer is "Rate for less than an overnight stay." This is because the question is asking for the explanation of "Day rate," and out of the given options, the rate for less than an overnight stay is the most relevant to a day rate. A day rate typically refers to the rate charged for a stay that is less than a full 24 hours, such as a few hours or a half-day stay.

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Quiz Review Timeline (Updated): Sep 7, 2022 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Sep 07, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Nov 27, 2007
    Quiz Created by
    Aoht
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