While checking in and out, there are questions that the receptionist checking you in will ask. During check out, there are things that must be done. See how well have you mastered the checkout service below.
Self check-out terminal
Late check-out fee
Self check-out
Late check-out
Express check-out
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Blackberrys
Personal digital assistants
MP3 players
All of the above
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Paid-outs.
Late charges
Double billing
Accounting errors.
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Self check-out terminal
Late check-out fee
Self check-out
Late check-out
Express check-out
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Space for the guest to provide a forwarding address
A questionnaire asking guests to evaluate the service they experienced during their stay
A statement and explanation of late check-out policies, including a schedule of late check-out fees
A statement that the amount applied to the guest’s credit card account may be more than the amount shown on the guest’s copy of the express check-out folio
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