Front Office Rate And Tracking Code Quiz

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| By Tholmes
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Tholmes
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Quizzes Created: 1 | Total Attempts: 206
Questions: 7 | Attempts: 206

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Front Office Quizzes & Trivia

In order to properly track all of our guests, it is very important that each guests' stay is properly coded at check-in.

It is important to track and give our guests the proper tracking code as it tells us where our business is coming from.

The market code is equally important as it tells us why our guests are here.


Questions and Answers
  • 1. 

    A Leisure Guest is someone who:

    • A.

      Is part of a group.

    • B.

      Stays at the hotel for business reasons.

    • C.

      Is on vacation and or just passing through.

    • D.

      Has a government, military or state identification.

    Correct Answer
    C. Is on vacation and or just passing through.
    Explanation
    A leisure guest refers to someone who is staying at the hotel for recreational purposes or is simply passing through. This term does not encompass someone who is part of a group, staying for business reasons, or has government, military, or state identification.

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  • 2. 

    A Corporate Guest is someone who:

    • A.

      Is staying for business reasons.

    • B.

      Is part of a group.

    • C.

      Has a government, military or state identification.

    • D.

      Is on vacation and or just passing through.

    Correct Answer
    A. Is staying for business reasons.
    Explanation
    The correct answer is "is staying for business reasons." This means that a corporate guest refers to someone who is staying at a hotel or accommodation for work-related purposes. This could include business meetings, conferences, or any other work-related activities. The other options mentioned, such as being part of a group or having government identification, may also apply to some corporate guests, but the main defining characteristic is that they are staying for business reasons.

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  • 3. 

    Group Corporate is defined as:

    • A.

      A group, usually traveling together on a bus, contracted and paid for by a travel agent.

    • B.

      A group of rooms contracted that doesn't fit into any of these other categories.

    • C.

      Group rooms contracted by a for-profit company or corporation.

    • D.

      Social, military, educational, religious, fraternal or athletic group.

    Correct Answer
    C. Group rooms contracted by a for-profit company or corporation.
    Explanation
    The correct answer is "group rooms contracted by a for-profit company or corporation." This means that Group Corporate refers to a group of rooms that are reserved and paid for by a company or corporation that aims to make a profit. It does not include groups traveling together on a bus, rooms that don't fit into other categories, or groups from social, military, educational, religious, fraternal, or athletic organizations.

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  • 4. 

    Group Tour is defined as:

    • A.

      Group rooms contracted by a for-profit company or corporation

    • B.

      Social, military, educational, religious, fraternal or athletic group.

    • C.

      A group, traveling together on a bus, contracted and paid for by a travel agent.

    • D.

      A group of rooms contracted that doesn't fit into any of these other categories.

    Correct Answer
    C. A group, traveling together on a bus, contracted and paid for by a travel agent.
    Explanation
    The correct answer is a group, traveling together on a bus, contracted and paid for by a travel agent. This answer accurately describes a group tour as a group of people who travel together on a bus, with the arrangement and payment being made through a travel agent. It specifies the mode of transportation and the involvement of a travel agent, which are key components of a group tour.

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  • 5. 

    Group SMERFA is defined as:

    • A.

      A group, traveling together on a bus, contracted and paid for by a travel agent.

    • B.

      A group of rooms contracted that doesn't fit into any of these other categories.

    • C.

      Group rooms contracted by a for-profit company or corporation

    • D.

      Social, military, educational, religious, fraternal or athletic group.

    Correct Answer
    D. Social, military, educational, religious, fraternal or athletic group.
    Explanation
    The correct answer is "social, military, educational, religious, fraternal or athletic group." This answer accurately describes the definition of Group SMERFA, which includes various types of groups such as social, military, educational, religious, fraternal, or athletic groups. The other options mentioned in the question do not encompass the full range of groups that fall under the Group SMERFA category.

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  • 6. 

    Group Other is defined as:

    • A.

      Group rooms contracted by a for-profit company or corporation

    • B.

      A group of rooms contracted that doesn't fit into any of these other categories.

    • C.

      Social, military, educational, religious, fraternal or athletic group.

    • D.

      A group, traveling together on a bus, contracted and paid for by a travel agent.

    Correct Answer
    B. A group of rooms contracted that doesn't fit into any of these other categories.
    Explanation
    The correct answer is "a group of rooms contracted that doesn't fit into any of these other categories." This means that the Group Other category is specifically for groups of rooms that do not fall under any of the other defined categories such as for-profit companies, social groups, or travel agent bookings. It serves as a catch-all category for any other type of room group that does not fit into the specified classifications.

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  • 7. 

    LPROM1 and LPROM2 are:

    • A.

      Negotiated rates

    • B.

      Discounts

    • C.

      Promotional rates

    • D.

      Discount/promo

    • E.

      All of the Above

    Correct Answer
    E. All of the Above
    Explanation
    LPROM1 and LPROM2 can be negotiated rates, discounts, promotional rates, or a combination of discounts and promotional rates. This means that they can represent any or all of these options. Therefore, the correct answer is "All of the Above."

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  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 07, 2009
    Quiz Created by
    Tholmes
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