Front Office Rate And Tracking Code Quiz

7 Questions | Total Attempts: 166

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Front Office Quizzes & Trivia

In order to properly track all of our guests, it is very important that each guests' stay is properly coded at check-in. It is important to track and give our guests the proper tracking code as it tells us where our business is coming from. The market code is equally important as it tells us why our guests are here.


Questions and Answers
  • 1. 
    A Leisure Guest is someone who:
    • A. 

      Is part of a group.

    • B. 

      Stays at the hotel for business reasons.

    • C. 

      Is on vacation and or just passing through.

    • D. 

      Has a government, military or state identification.

  • 2. 
    A Corporate Guest is someone who:
    • A. 

      Is staying for business reasons.

    • B. 

      Is part of a group.

    • C. 

      Has a government, military or state identification.

    • D. 

      Is on vacation and or just passing through.

  • 3. 
    Group Corporate is defined as:
    • A. 

      A group, usually traveling together on a bus, contracted and paid for by a travel agent.

    • B. 

      A group of rooms contracted that doesn't fit into any of these other categories.

    • C. 

      Group rooms contracted by a for-profit company or corporation.

    • D. 

      Social, military, educational, religious, fraternal or athletic group.

  • 4. 
    Group Tour is defined as:
    • A. 

      Group rooms contracted by a for-profit company or corporation

    • B. 

      Social, military, educational, religious, fraternal or athletic group.

    • C. 

      A group, traveling together on a bus, contracted and paid for by a travel agent.

    • D. 

      A group of rooms contracted that doesn't fit into any of these other categories.

  • 5. 
    Group SMERFA is defined as:
    • A. 

      A group, traveling together on a bus, contracted and paid for by a travel agent.

    • B. 

      A group of rooms contracted that doesn't fit into any of these other categories.

    • C. 

      Group rooms contracted by a for-profit company or corporation

    • D. 

      Social, military, educational, religious, fraternal or athletic group.

  • 6. 
    Group Other is defined as:
    • A. 

      Group rooms contracted by a for-profit company or corporation

    • B. 

      A group of rooms contracted that doesn't fit into any of these other categories.

    • C. 

      Social, military, educational, religious, fraternal or athletic group.

    • D. 

      A group, traveling together on a bus, contracted and paid for by a travel agent.

  • 7. 
    LPROM1 and LPROM2 are:
    • A. 

      Negotiated rates

    • B. 

      Discounts

    • C. 

      Promotional rates

    • D. 

      Discount/promo

    • E. 

      All of the Above

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