Warranty / Labor Information Quiz

1. Where do you go to enter a Warranty Registration?

Www.odesindustries.com

Www.odesdealer.com

Www.odesdealerlogin.com

Www.odespartscenter.com

To enter a Warranty Registration, one would go to www.odesdealerlogin.com.

Explanation

To enter a Warranty Registration, one would go to www.odesdealerlogin.com.

2. How many documents need to be attached when completing a Warranty Registration in Netsuite?

1 - Original Warranty Reg Document

2 - Drivers License and Original Warranty Reg Document

3 - Original Warranty Reg Document, Drivers License and PDI Sheet

1 - PDI Sheet

When completing a Warranty Registration in Netsuite, three documents need to be attached: the Original Warranty Reg Document, the Drivers License, and the PDI Sheet.

Explanation

When completing a Warranty Registration in Netsuite, three documents need to be attached: the Original Warranty Reg Document, the Drivers License, and the PDI Sheet.

3. What do you enter for the warranty start date?

The date the unit was sold

The date the registration was entered into the system

Ask customer for desired date

Whatever date populates in Netsuite

The warranty start date should be the date the unit was sold because that is the date when the warranty coverage begins. This is the most accurate and reliable way to determine the start of the warranty period.

Explanation

The warranty start date should be the date the unit was sold because that is the date when the warranty coverage begins. This is the most accurate and reliable way to determine the start of the warranty period.

4. Where can you find all your open cases?

Www.odesindustries.com

Www.odesdealerlogin.com

Www.netsuite.com

Www.odespartscenter.com

You can find all your open cases on the website www.odesdealerlogin.com.

Explanation

You can find all your open cases on the website www.odesdealerlogin.com.

5. What comes first, Labor or Claim?

Claim

Labor

In the given list, "Claim" appears before "Labor". Therefore, "Claim" comes first in the sequence.

Explanation

In the given list, "Claim" appears before "Labor". Therefore, "Claim" comes first in the sequence.

6. Are pictures required when filing a warranty and labor claim?

Yes

No

Pictures are required when filing a warranty and labor claim because they provide visual evidence of the issue or damage being claimed. Pictures help to support the claim and provide a clear understanding of the problem to the warranty provider or labor claim department. Without pictures, it may be difficult to assess the validity of the claim or understand the extent of the damage. Therefore, including pictures is essential when filing a warranty and labor claim.

Explanation

Pictures are required when filing a warranty and labor claim because they provide visual evidence of the issue or damage being claimed. Pictures help to support the claim and provide a clear understanding of the problem to the warranty provider or labor claim department. Without pictures, it may be difficult to assess the validity of the claim or understand the extent of the damage. Therefore, including pictures is essential when filing a warranty and labor claim.

7. What should the subject line be on ALL labor reimbursements / claims?

The case number of the warranty claim

What the labor reimbursement is about

Anything relevant to the labor reimbursement

The date submitted

The subject line on all labor reimbursements/claims should be the case number of the warranty claim. This is because the case number is a unique identifier that helps in tracking and organizing the reimbursement or claim. It allows for easy reference and ensures that the reimbursement is properly linked to the specific warranty case.

Explanation

The subject line on all labor reimbursements/claims should be the case number of the warranty claim. This is because the case number is a unique identifier that helps in tracking and organizing the reimbursement or claim. It allows for easy reference and ensures that the reimbursement is properly linked to the specific warranty case.

8. Where can you find forms like the PDI Sheet, Warranty Registration and etc?

Www.odespartscenter.com

Netsuite

My Dealer Services

Www.odesdealer.com

My Dealer Services is the correct answer because it is a platform where customers can access various forms like the PDI Sheet, Warranty Registration, and more.

Explanation

My Dealer Services is the correct answer because it is a platform where customers can access various forms like the PDI Sheet, Warranty Registration, and more.