Tmc Bootcamp Final - TSA
Final test after completing TMC Bootcamp training.
Questions and Answers
- 1.
A corporate discount code is required to enable Amtrak Direct Connect.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
A corporate discount code is not required to enable Amtrak Direct Connect. This means that users can access Amtrak Direct Connect without needing a specific discount code.Rate this question:
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- 2.
The following direct connect limo vendors are available in Concur without a Select Access Fee. Check all that apply.
- A.
Deem Ground
- B.
Limos.com
- C.
GroundScope
- D.
Groundspan
Correct Answer(s)
B. Limos.com
C. GroundScope
D. GroundspanExplanation
The answer is limos.com, GroundScope, and Groundspan because these direct connect limo vendors are available in Concur without a Select Access Fee. This means that users can book limo services from these vendors without incurring any additional fees.Rate this question:
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- 3.
Concur can create a custom passive segment for your TMC for Amtrak Direct Connect bookings.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Concur, a travel management company (TMC), has the ability to create a custom passive segment for Amtrak Direct Connect bookings. This means that Concur can integrate and display Amtrak bookings within their system, allowing users to easily manage and track their travel arrangements. This statement is true.Rate this question:
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- 4.
The Park 'N Fly confirmation number is included in the GDS passive segment.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The Park 'N Fly confirmation number is not included in the GDS passive segment.Rate this question:
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- 5.
The following fields can be included in your Travel Reservation Email subject. Check all that apply
- A.
Date of Departure
- B.
Passenger Name
- C.
Trip Locator
- D.
Trip Name
- E.
Trip Destination
Correct Answer(s)
A. Date of Departure
C. Trip Locator
D. Trip NameExplanation
The correct answer is Date of Departure, Trip Locator, and Trip Name. These fields are typically included in a travel reservation email subject to provide essential information about the trip. The Date of Departure helps the recipient quickly identify when the trip is scheduled to take place. The Trip Locator is a unique identifier for the reservation, which allows the recipient to easily locate the specific reservation details. The Trip Name provides a brief description or title for the trip, aiding in further identification and organization.Rate this question:
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- 6.
Concur supports direct bill for car reservations
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Concur, a travel management platform, offers the feature of direct billing for car reservations. This means that users can make car reservations through Concur and the payment will be directly billed to their account, eliminating the need for them to pay upfront. This feature provides convenience and ease of use for users, allowing them to manage their travel expenses more efficiently. Therefore, the statement "Concur supports direct bill for car reservations" is true.Rate this question:
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- 7.
Concur supports direct bill for GDS hotel reservations.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Concur does not support direct bill for GDS hotel reservations. Direct bill is a payment method where the hotel charges the reservation cost directly to the company or organization. Since the statement is false, it means that Concur does not offer this feature for GDS hotel reservations.Rate this question:
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- 8.
Concur ALWAYS allows travelers to cancel cars and hotels
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement suggests that Concur always allows travelers to cancel cars and hotels. This means that regardless of the circumstances, Concur provides the option for travelers to cancel their car and hotel reservations. Therefore, the answer is true, indicating that Concur does indeed allow travelers to cancel cars and hotels at all times.Rate this question:
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- 9.
If you upload Non-GDS hotels in Concur Travel, Concur will book the hotel reservation with the hotel.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Concur Travel does not book hotel reservations directly with non-GDS hotels. Instead, it provides a platform for users to search and book hotels, but the actual booking process is done through a third-party booking engine or directly with the hotel. Therefore, the statement is false.Rate this question:
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- 10.
Your customer would like a custom image to display for Preferred vendors, what is the maximum size allowed for that image?
- A.
16 x 48
- B.
16 x 16
- C.
12 x 24
- D.
48 x 48
Correct Answer
B. 16 x 16Explanation
The maximum size allowed for the custom image to display for Preferred vendors is 16 x 16.Rate this question:
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- 11.
If a customer wants their default sort for Search by Price set to Company Preference and Price, how would you do this?
- A.
Change the Class of Service Options to "Highest"
- B.
Shop by Fares Default set to "Custom" > Primary Sort=Preference Rank, Secondary Sort=Lowest Price
- C.
In the Shop by Fares Default dropdown, choose Preference Rank and Lowest Price
- D.
Shop by Schedule and Flex Faring Default set to "Custom" > Primary Sort=Preference Rank, Secondary Sort=Lowest Price
Correct Answer
B. Shop by Fares Default set to "Custom" > Primary Sort=Preference Rank, Secondary Sort=Lowest PriceExplanation
To set the default sort for Search by Price to Company Preference and Price, you need to select the "Shop by Fares Default" option and set it to "Custom". Then, choose "Preference Rank" as the primary sort and "Lowest Price" as the secondary sort. This will ensure that the search results are sorted based on the customer's preference rank first and then by the lowest price available.Rate this question:
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- 12.
If your customer wants to return both their corporate car vendors and other vendors in results, how can this be done?
- A.
Enable 'Always run a General Shop Request for Car Searches'
- B.
Checking the box on the discount page to 'Return all Vendors'
- C.
Uncheck all the Car Vendors in Travel Vendor Exclusions
- D.
Set the Default Car Type to 'No Default Type'
Correct Answer
A. Enable 'Always run a General Shop Request for Car Searches'Explanation
Enabling the option 'Always run a General Shop Request for Car Searches' will ensure that both corporate car vendors and other vendors are included in the search results. This option allows for a broader search, including all available vendors, rather than limiting the search to specific car vendors.Rate this question:
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- 13.
The following vendors are support for E-Receipts in Concur. Check all that apply.
- A.
Holiday Inn
- B.
Westin
- C.
Four Seasons
- D.
Best Western
- E.
Comfort Suites
Correct Answer(s)
A. Holiday Inn
B. Westin
E. Comfort SuitesExplanation
The correct answer is Holiday Inn, Westin, and Comfort Suites. These three vendors are mentioned in the given list as being supported for E-Receipts in Concur. The other two vendors, Four Seasons and Best Western, are not mentioned and therefore are not supported for E-Receipts in Concur.Rate this question:
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- 14.
Orphaned Trip Emails can be disabled by leaving the Orphan Trip Email Subject line blank.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Leaving the Orphan Trip Email Subject line blank is a way to disable Orphaned Trip Emails. This means that if the subject line is empty, the system will not send any emails related to orphaned trips. Therefore, the statement "Orphaned Trip Emails can be disabled by leaving the Orphan Trip Email Subject line blank" is true.Rate this question:
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- 15.
If your customer uses a Corporate Ghost Card for air reservations, explain how a user can also be allowed to use a personal card.
- A.
Check the setting 'Allow users to choose a personal credit card even if they have a custom corporate card for Air and Rail' in the company configuration
- B.
Uncheck 'Require for Air' in the Ghost Card set up
- C.
Check 'Force users to choose a credit card' in the configuration
- D.
Allowing a user to choose a ghost card or a personal card is not possible
Correct Answer
A. Check the setting 'Allow users to choose a personal credit card even if they have a custom corporate card for Air and Rail' in the company configurationExplanation
To allow a user to use a personal card in addition to a Corporate Ghost Card for air reservations, the setting 'Allow users to choose a personal credit card even if they have a custom corporate card for Air and Rail' needs to be checked in the company configuration. This setting overrides the restriction of using only the corporate card and allows the user to select a personal card for payment.Rate this question:
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- 16.
Before you can book travel on a newly cloned configuration (i.e. you've created a test configuration) an email must be sent to what email address?
- A.
- B.
- C.
- D.
Explanation
The correct email address that must be sent an email before booking travel on a newly cloned configuration is [email protected].Rate this question:
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- 17.
To display your agency logo on your reseller sites, you must upload a JPEG or GIF file with your agency logo to each configuration.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
To display your agency logo on your reseller sites, it is not necessary to upload a JPEG or GIF file with your agency logo to each configuration. This statement is false because there might be other ways or formats to display the logo on the reseller sites, such as using HTML or CSS code to embed the logo directly into the website.Rate this question:
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- 18.
Before you can enabled the Trip Cancel setting "Cancel Live Segments and Queue" what additional setting must be enabled?
- A.
Refund request queue
- B.
Voided ticket queue
- C.
Show refundable ticket checkbox
- D.
Reporting queue
Correct Answer
A. Refund request queueExplanation
To enable the Trip Cancel setting "Cancel Live Segments and Queue," the additional setting that must be enabled is the Refund request queue. This is because the Trip Cancel setting involves canceling live segments and adding them to the refund request queue. Therefore, without enabling the refund request queue, the Trip Cancel setting cannot be fully utilized.Rate this question:
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- 19.
You've checked the box in the Company Configuration to Allow Ticket Voids, what 2 additional steps need to be taken for this functionality to work?
- A.
Voided ticket queue
- B.
Refund request queue
- C.
Show refundable ticket checkbox
- D.
Enable Post-ticket exchange
Correct Answer(s)
A. Voided ticket queue
B. Refund request queueExplanation
To enable the functionality of allowing ticket voids after checking the box in the Company Configuration, two additional steps need to be taken. First, a voided ticket queue needs to be created where all voided tickets will be stored for review and tracking purposes. Second, a refund request queue should be set up to handle any refund requests related to voided tickets. These two steps ensure that the voided tickets are properly managed and any necessary refunds are processed efficiently.Rate this question:
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- 20.
What Concur functionality can allow a traveler to search multiple cabins, refundable and non-refundable air fares?
- A.
Enable "View More Air Fares" Option
- B.
Allow user to specify airline for deeper search
- C.
Show Flight Finder
- D.
Default change flight search option to expanded
Correct Answer
A. Enable "View More Air Fares" OptionExplanation
Enabling the "View More Air Fares" option would allow the traveler to search for multiple cabins, refundable and non-refundable air fares. This feature would provide the user with more options and flexibility in choosing their preferred flight options.Rate this question:
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- 21.
If you would like travelers to to choose their rule class prior to booking, this can be set up in the Company Configuration using the Rule Class Selection drop down.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The explanation for the given correct answer is that if travelers are given the option to choose their rule class before booking, it can be set up in the Company Configuration using the Rule Class Selection drop down. This allows travelers to have control over selecting their preferred rule class, providing them with a personalized booking experience.Rate this question:
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- 22.
Which discount section can be configured by ORG unit?
- A.
Cars
- B.
Hotel Consortium
- C.
Air
- D.
All of the above
Correct Answer
A. CarsExplanation
The correct answer is "Cars" because the question is asking which discount section can be configured by ORG unit. Since the other options (Hotel Consortium and Air) are not related to ORG units, the only option that remains is "Cars". Therefore, the discount section that can be configured by ORG unit is Cars.Rate this question:
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- 23.
Send Account Information option can be used to create a welcome message that will be sent to new Travel users to provide login information
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The Send Account Information option can indeed be used to create a welcome message that will be sent to new Travel users in order to provide them with their login information. This option allows for the automatic generation and delivery of login details to new users, ensuring a smooth onboarding process for them.Rate this question:
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- 24.
When using View GDS Transaction Logging, what are the ONLY 3 mandatory fields that need to be filled in when searching?
- A.
User's login id like...
- B.
Category like...
- C.
Configuration
- D.
Date Range
- E.
Record Locator
Correct Answer(s)
A. User's login id like...
C. Configuration
D. Date RangeExplanation
When using View GDS Transaction Logging, the ONLY 3 mandatory fields that need to be filled in when searching are the User's login id like..., Configuration, and Date Range. These fields are necessary to narrow down the search and retrieve specific transaction logs. The User's login id like... field allows searching for transactions associated with a particular user. The Configuration field helps specify the GDS configuration being used. The Date Range field allows setting a specific time period for the search.Rate this question:
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- 25.
Unless the site has "Disable Ticket Credits", if the traveler cancels a Southwest Direct Connect booking in Concur more than 24 hours after ticketing , the unused ticket credit will be automatically added to their Concur profile for later user.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
If a traveler cancels a Southwest Direct Connect booking in Concur more than 24 hours after ticketing, the unused ticket credit will be automatically added to their Concur profile for later use. This means that the traveler will not lose the value of the ticket and can use it towards a future booking.Rate this question:
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- 26.
What Concur functionality provides a shortcut to book a copy of an itinerary for another user?
- A.
Clone Trip
- B.
Trip Templates
- C.
Change Trip
- D.
Trip Assist
Correct Answer
A. Clone TripExplanation
The Concur functionality called "Clone Trip" allows users to book a copy of an itinerary for another user. This feature provides a shortcut to easily replicate an existing trip for someone else, saving time and effort in the booking process. By selecting the "Clone Trip" option, users can quickly create a duplicate itinerary with all the necessary details for another individual, streamlining the travel planning process.Rate this question:
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- 27.
Share Trip sends an email to the invitee and adds a travel alert to the home page that an itinerary has been shared with them.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
When Share Trip sends an email to the invitee and adds a travel alert to the home page, it indicates that an itinerary has been shared with them. This suggests that the statement is true.Rate this question:
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- 28.
What 2 pieces of data must be present in all reservations for the booking to be correctly uploaded into Concur Travel Reporting?
- A.
CONFIGID
- B.
REPORTID
- C.
CLIQUSER ID
- D.
CLIQID
Correct Answer(s)
C. CLIQUSER ID
D. CLIQIDExplanation
To ensure that a booking is correctly uploaded into Concur Travel Reporting, two pieces of data must be present in all reservations: CLIQUSER ID and CLIQID. These two identifiers are crucial for accurately tracking and reporting the booking information within the Concur system. Without these pieces of data, the reservation may not be properly recorded and may not appear in the travel reports generated by Concur.Rate this question:
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- 29.
Without building a hub, if a traveler wants to search more than one nearby airport at the same time, what option on the Travel home page will allow them to check within 200 miles?
- A.
Select Multiple Airports
- B.
View More Airfares
- C.
Specify Airline
- D.
Multi-Segment Search
Correct Answer
A. Select Multiple AirportsExplanation
The correct answer is "Select Multiple Airports". This option on the Travel home page will allow the traveler to search more than one nearby airport at the same time. By selecting multiple airports, the traveler can check for flights within a 200-mile radius of their desired location. This allows them to compare prices and availability across different airports in the area, giving them more options and potentially saving them time and money.Rate this question:
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- 30.
The following can be done in Concur Mobile on iPhone, Android & Blackberry. Check all that apply
- A.
Book flights, rail, cars or hotels
- B.
Create and submit expense reports
- C.
Approve Trips
- D.
Clone a Trip
Correct Answer(s)
A. Book flights, rail, cars or hotels
B. Create and submit expense reports
C. Approve TripsExplanation
The correct answer is Book flights, rail, cars or hotels, Create and submit expense reports, Approve Trips. This is because Concur Mobile on iPhone, Android, and Blackberry allows users to book flights, rail, cars, or hotels. It also allows users to create and submit expense reports and approve trips.Rate this question:
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Mar 18, 2023Quiz Edited by
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May 09, 2013Quiz Created by
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