Tmc Bootcamp Final - TSA

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Quizzes Created: 67 | Total Attempts: 11,455
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  • 1/30 Questions

    Unless the site has "Disable Ticket Credits", if the traveler cancels a Southwest Direct Connect booking in Concur more than 24 hours after ticketing , the unused ticket credit will be automatically added to their Concur profile for later user.

    • True
    • False
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About This Quiz

The 'TMC Bootcamp Final - TSA' quiz assesses knowledge on travel management systems, focusing on Amtrak Direct Connect, limo vendor integrations, passive segment customizations, and direct billing capabilities. This quiz is crucial for understanding advanced travel technology and management practices.

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  • 2. 

    What Concur functionality provides a shortcut to book a copy of an itinerary for another user?

    • Clone Trip

    • Trip Templates

    • Change Trip

    • Trip Assist

    Correct Answer
    A. Clone Trip
    Explanation
    The Concur functionality called "Clone Trip" allows users to book a copy of an itinerary for another user. This feature provides a shortcut to easily replicate an existing trip for someone else, saving time and effort in the booking process. By selecting the "Clone Trip" option, users can quickly create a duplicate itinerary with all the necessary details for another individual, streamlining the travel planning process.

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  • 3. 

    Without building a hub, if a traveler wants to search more than one nearby airport at the same time, what option on the Travel home page will allow them to check within 200 miles?

    • Select Multiple Airports

    • View More Airfares

    • Specify Airline

    • Multi-Segment Search

    Correct Answer
    A. Select Multiple Airports
    Explanation
    The correct answer is "Select Multiple Airports". This option on the Travel home page will allow the traveler to search more than one nearby airport at the same time. By selecting multiple airports, the traveler can check for flights within a 200-mile radius of their desired location. This allows them to compare prices and availability across different airports in the area, giving them more options and potentially saving them time and money.

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  • 4. 

    Share Trip sends an email to the invitee and adds a travel alert to the home page that an itinerary has been shared with them.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    When Share Trip sends an email to the invitee and adds a travel alert to the home page, it indicates that an itinerary has been shared with them. This suggests that the statement is true.

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  • 5. 

    Send Account Information option can be used  to create a welcome message that will be sent to new Travel users to provide login information

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The Send Account Information option can indeed be used to create a welcome message that will be sent to new Travel users in order to provide them with their login information. This option allows for the automatic generation and delivery of login details to new users, ensuring a smooth onboarding process for them.

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  • 6. 

    Concur supports direct bill for car reservations

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Concur, a travel management platform, offers the feature of direct billing for car reservations. This means that users can make car reservations through Concur and the payment will be directly billed to their account, eliminating the need for them to pay upfront. This feature provides convenience and ease of use for users, allowing them to manage their travel expenses more efficiently. Therefore, the statement "Concur supports direct bill for car reservations" is true.

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  • 7. 

    Concur can create a custom passive segment for your TMC for Amtrak Direct Connect bookings.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Concur, a travel management company (TMC), has the ability to create a custom passive segment for Amtrak Direct Connect bookings. This means that Concur can integrate and display Amtrak bookings within their system, allowing users to easily manage and track their travel arrangements. This statement is true.

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  • 8. 

    If you upload Non-GDS hotels in Concur Travel, Concur will book the hotel reservation with the hotel.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Concur Travel does not book hotel reservations directly with non-GDS hotels. Instead, it provides a platform for users to search and book hotels, but the actual booking process is done through a third-party booking engine or directly with the hotel. Therefore, the statement is false.

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  • 9. 

    The following can be done in Concur Mobile on iPhone, Android & Blackberry.  Check all that apply

    • Book flights, rail, cars or hotels

    • Create and submit expense reports

    • Approve Trips

    • Clone a Trip

    Correct Answer(s)
    A. Book flights, rail, cars or hotels
    A. Create and submit expense reports
    A. Approve Trips
    Explanation
    The correct answer is Book flights, rail, cars or hotels, Create and submit expense reports, Approve Trips. This is because Concur Mobile on iPhone, Android, and Blackberry allows users to book flights, rail, cars, or hotels. It also allows users to create and submit expense reports and approve trips.

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  • 10. 

    What  Concur functionality can allow a traveler to search multiple cabins, refundable and non-refundable air fares?

    • Enable "View More Air Fares" Option

    • Allow user to specify airline for deeper search

    • Show Flight Finder

    • Default change flight search option to expanded

    Correct Answer
    A. Enable "View More Air Fares" Option
    Explanation
    Enabling the "View More Air Fares" option would allow the traveler to search for multiple cabins, refundable and non-refundable air fares. This feature would provide the user with more options and flexibility in choosing their preferred flight options.

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  • 11. 

    If you would like travelers to  to choose their rule class prior to booking, this can be set up in the Company Configuration using the Rule Class Selection drop down.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer is that if travelers are given the option to choose their rule class before booking, it can be set up in the Company Configuration using the Rule Class Selection drop down. This allows travelers to have control over selecting their preferred rule class, providing them with a personalized booking experience.

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  • 12. 

    What 2 pieces of data must be present in all reservations for the booking to be correctly uploaded into Concur Travel Reporting?   

    • CONFIGID

    • REPORTID

    • CLIQUSER ID

    • CLIQID

    Correct Answer(s)
    A. CLIQUSER ID
    A. CLIQID
    Explanation
    To ensure that a booking is correctly uploaded into Concur Travel Reporting, two pieces of data must be present in all reservations: CLIQUSER ID and CLIQID. These two identifiers are crucial for accurately tracking and reporting the booking information within the Concur system. Without these pieces of data, the reservation may not be properly recorded and may not appear in the travel reports generated by Concur.

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  • 13. 

    A corporate discount code is required to enable Amtrak Direct Connect.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    A corporate discount code is not required to enable Amtrak Direct Connect. This means that users can access Amtrak Direct Connect without needing a specific discount code.

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  • 14. 

    Before you can book travel on a newly cloned configuration (i.e. you've created a test configuration) an email must be sent to what email address?

    Correct Answer
    Explanation
    The correct email address that must be sent an email before booking travel on a newly cloned configuration is [email protected].

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  • 15. 

    Orphaned Trip Emails can be disabled by leaving the Orphan Trip Email Subject line blank.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Leaving the Orphan Trip Email Subject line blank is a way to disable Orphaned Trip Emails. This means that if the subject line is empty, the system will not send any emails related to orphaned trips. Therefore, the statement "Orphaned Trip Emails can be disabled by leaving the Orphan Trip Email Subject line blank" is true.

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  • 16. 

    If your customer uses a Corporate Ghost Card for air reservations, explain how a user can also be allowed to use a personal card.

    • Check the setting 'Allow users to choose a personal credit card even if they have a custom corporate card for Air and Rail' in the company configuration

    • Uncheck 'Require for Air' in the Ghost Card set up

    • Check 'Force users to choose a credit card' in the configuration

    • Allowing a user to choose a ghost card or a personal card is not possible

    Correct Answer
    A. Check the setting 'Allow users to choose a personal credit card even if they have a custom corporate card for Air and Rail' in the company configuration
    Explanation
    To allow a user to use a personal card in addition to a Corporate Ghost Card for air reservations, the setting 'Allow users to choose a personal credit card even if they have a custom corporate card for Air and Rail' needs to be checked in the company configuration. This setting overrides the restriction of using only the corporate card and allows the user to select a personal card for payment.

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  • 17. 

    If your customer wants to return both their corporate car vendors and other vendors in results, how can this be done?

    • Enable 'Always run a General Shop Request for Car Searches'

    • Checking the box on the discount page to 'Return all Vendors'

    • Uncheck all the Car Vendors in Travel Vendor Exclusions

    • Set the Default Car Type to 'No Default Type'

    Correct Answer
    A. Enable 'Always run a General Shop Request for Car Searches'
    Explanation
    Enabling the option 'Always run a General Shop Request for Car Searches' will ensure that both corporate car vendors and other vendors are included in the search results. This option allows for a broader search, including all available vendors, rather than limiting the search to specific car vendors.

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  • 18. 

    You've checked the box in the Company Configuration to Allow Ticket Voids, what 2 additional steps need to be taken for this functionality to work?

    • Voided ticket queue

    • Refund request queue

    • Show refundable ticket checkbox

    • Enable Post-ticket exchange

    Correct Answer(s)
    A. Voided ticket queue
    A. Refund request queue
    Explanation
    To enable the functionality of allowing ticket voids after checking the box in the Company Configuration, two additional steps need to be taken. First, a voided ticket queue needs to be created where all voided tickets will be stored for review and tracking purposes. Second, a refund request queue should be set up to handle any refund requests related to voided tickets. These two steps ensure that the voided tickets are properly managed and any necessary refunds are processed efficiently.

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  • 19. 

    When using View GDS Transaction Logging, what are the ONLY 3 mandatory fields that need to be filled in when searching?  

    • User's login id like...

    • Category like...

    • Configuration

    • Date Range

    • Record Locator

    Correct Answer(s)
    A. User's login id like...
    A. Configuration
    A. Date Range
    Explanation
    When using View GDS Transaction Logging, the ONLY 3 mandatory fields that need to be filled in when searching are the User's login id like..., Configuration, and Date Range. These fields are necessary to narrow down the search and retrieve specific transaction logs. The User's login id like... field allows searching for transactions associated with a particular user. The Configuration field helps specify the GDS configuration being used. The Date Range field allows setting a specific time period for the search.

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  • 20. 

    Concur ALWAYS allows travelers to cancel cars and hotels

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement suggests that Concur always allows travelers to cancel cars and hotels. This means that regardless of the circumstances, Concur provides the option for travelers to cancel their car and hotel reservations. Therefore, the answer is true, indicating that Concur does indeed allow travelers to cancel cars and hotels at all times.

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  • 21. 

    To display your agency logo on your reseller sites, you must upload a JPEG or GIF file with your agency logo to each configuration.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    To display your agency logo on your reseller sites, it is not necessary to upload a JPEG or GIF file with your agency logo to each configuration. This statement is false because there might be other ways or formats to display the logo on the reseller sites, such as using HTML or CSS code to embed the logo directly into the website.

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  • 22. 

    The Park 'N Fly confirmation number is included in the GDS passive segment.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The Park 'N Fly confirmation number is not included in the GDS passive segment.

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  • 23. 

    The following fields can be included in your Travel Reservation Email subject. Check all that apply

    • Date of Departure

    • Passenger Name

    • Trip Locator

    • Trip Name

    • Trip Destination

    Correct Answer(s)
    A. Date of Departure
    A. Trip Locator
    A. Trip Name
    Explanation
    The correct answer is Date of Departure, Trip Locator, and Trip Name. These fields are typically included in a travel reservation email subject to provide essential information about the trip. The Date of Departure helps the recipient quickly identify when the trip is scheduled to take place. The Trip Locator is a unique identifier for the reservation, which allows the recipient to easily locate the specific reservation details. The Trip Name provides a brief description or title for the trip, aiding in further identification and organization.

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  • 24. 

    Concur supports direct bill for GDS hotel reservations.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Concur does not support direct bill for GDS hotel reservations. Direct bill is a payment method where the hotel charges the reservation cost directly to the company or organization. Since the statement is false, it means that Concur does not offer this feature for GDS hotel reservations.

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  • 25. 

    If a customer wants their default sort for Search by Price set to  Company Preference and Price, how would you do this?

    • Change the Class of Service Options to "Highest"

    • Shop by Fares Default set to "Custom" > Primary Sort=Preference Rank, Secondary Sort=Lowest Price

    • In the Shop by Fares Default dropdown, choose Preference Rank and Lowest Price

    • Shop by Schedule and Flex Faring Default set to "Custom" > Primary Sort=Preference Rank, Secondary Sort=Lowest Price

    Correct Answer
    A. Shop by Fares Default set to "Custom" > Primary Sort=Preference Rank, Secondary Sort=Lowest Price
    Explanation
    To set the default sort for Search by Price to Company Preference and Price, you need to select the "Shop by Fares Default" option and set it to "Custom". Then, choose "Preference Rank" as the primary sort and "Lowest Price" as the secondary sort. This will ensure that the search results are sorted based on the customer's preference rank first and then by the lowest price available.

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  • 26. 

    Your customer would like a custom image to display for Preferred vendors, what is the maximum size allowed for that image?

    • 16 x 48

    • 16 x 16

    • 12 x 24

    • 48 x 48

    Correct Answer
    A. 16 x 16
    Explanation
    The maximum size allowed for the custom image to display for Preferred vendors is 16 x 16.

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  • 27. 

    The following vendors are support for E-Receipts in Concur. Check all that apply.

    • Holiday Inn

    • Westin

    • Four Seasons

    • Best Western

    • Comfort Suites

    Correct Answer(s)
    A. Holiday Inn
    A. Westin
    A. Comfort Suites
    Explanation
    The correct answer is Holiday Inn, Westin, and Comfort Suites. These three vendors are mentioned in the given list as being supported for E-Receipts in Concur. The other two vendors, Four Seasons and Best Western, are not mentioned and therefore are not supported for E-Receipts in Concur.

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  • 28. 

    Which discount section can be configured by ORG unit?

    • Cars

    • Hotel Consortium

    • Air

    • All of the above

    Correct Answer
    A. Cars
    Explanation
    The correct answer is "Cars" because the question is asking which discount section can be configured by ORG unit. Since the other options (Hotel Consortium and Air) are not related to ORG units, the only option that remains is "Cars". Therefore, the discount section that can be configured by ORG unit is Cars.

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  • 29. 

    Before you can enabled the Trip Cancel setting "Cancel Live Segments and Queue" what additional setting must be enabled? 

    • Refund request queue

    • Voided ticket queue

    • Show refundable ticket checkbox

    • Reporting queue

    Correct Answer
    A. Refund request queue
    Explanation
    To enable the Trip Cancel setting "Cancel Live Segments and Queue," the additional setting that must be enabled is the Refund request queue. This is because the Trip Cancel setting involves canceling live segments and adding them to the refund request queue. Therefore, without enabling the refund request queue, the Trip Cancel setting cannot be fully utilized.

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  • 30. 

    The following direct connect limo vendors are available in Concur without a Select Access Fee.  Check all that apply.

    • Deem Ground

    • Limos.com

    • GroundScope

    • Groundspan

    Correct Answer(s)
    A. Limos.com
    A. GroundScope
    A. Groundspan
    Explanation
    The answer is limos.com, GroundScope, and Groundspan because these direct connect limo vendors are available in Concur without a Select Access Fee. This means that users can book limo services from these vendors without incurring any additional fees.

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Quiz Review Timeline (Updated): Mar 18, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 18, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 09, 2013
    Quiz Created by
    CSReadiness

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