Tmc Bootcamp Final - Tsa

30 Questions

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Tmc Bootcamp Final - Tsa

Final test after completing TMC Bootcamp training.


Questions and Answers
  • 1. 
    A corporate discount code is required to enable Amtrak Direct Connect.
    • A. 

      True

    • B. 

      False

  • 2. 
    Concur can create a custom passive segment for your TMC for Amtrak Direct Connect bookings.
    • A. 

      True

    • B. 

      False

  • 3. 
    The Park 'N Fly confirmation number is included in the GDS passive segment.
    • A. 

      True

    • B. 

      False

  • 4. 
    The following fields can be included in your Travel Reservation Email subject. Check all that apply
    • A. 

      Date of Departure

    • B. 

      Passenger Name

    • C. 

      Trip Locator

    • D. 

      Trip Name

    • E. 

      Trip Destination

  • 5. 
    Concur supports direct bill for car reservations
    • A. 

      True

    • B. 

      False

  • 6. 
    Concur supports direct bill for GDS hotel reservations.
    • A. 

      True

    • B. 

      False

  • 7. 
    Concur ALWAYS allows travelers to cancel cars and hotels
    • A. 

      True

    • B. 

      False

  • 8. 
    If you upload Non-GDS hotels in Concur Travel, Concur will book the hotel reservation with the hotel.
    • A. 

      True

    • B. 

      False

  • 9. 
    Your customer would like a custom image to display for Preferred vendors, what is the maximum size allowed for that image?
    • A. 

      16 x 48

    • B. 

      16 x 16

    • C. 

      12 x 24

    • D. 

      48 x 48

  • 10. 
    If a customer wants their default sort for Search by Price set to  Company Preference and Price, how would you do this?
    • A. 

      Change the Class of Service Options to "Highest"

    • B. 

      Shop by Fares Default set to "Custom" > Primary Sort=Preference Rank, Secondary Sort=Lowest Price

    • C. 

      In the Shop by Fares Default dropdown, choose Preference Rank and Lowest Price

    • D. 

      Shop by Schedule and Flex Faring Default set to "Custom" > Primary Sort=Preference Rank, Secondary Sort=Lowest Price

  • 11. 
    The following vendors are support for E-Receipts in Concur. Check all that apply.
    • A. 

      Holiday Inn

    • B. 

      Westin

    • C. 

      Four Seasons

    • D. 

      Best Western

    • E. 

      Comfort Suites

  • 12. 
    If your customer uses a Corporate Ghost Card for air reservations, explain how a user can also be allowed to use a personal card.
    • A. 

      Check the setting 'Allow users to choose a personal credit card even if they have a custom corporate card for Air and Rail' in the company configuration

    • B. 

      Uncheck 'Require for Air' in the Ghost Card set up

    • C. 

      Check 'Force users to choose a credit card' in the configuration

    • D. 

      Allowing a user to choose a ghost card or a personal card is not possible

  • 13. 
    Before you can book travel on a newly cloned configuration (i.e. you've created a test configuration) an email must be sent to what email address?
  • 14. 
    Before you can enabled the Trip Cancel setting "Cancel Live Segments and Queue" what additional setting must be enabled? 
    • A. 

      Refund request queue

    • B. 

      Voided ticket queue

    • C. 

      Show refundable ticket checkbox

    • D. 

      Reporting queue

  • 15. 
    You've checked the box in the Company Configuration to Allow Ticket Voids, what 2 additional steps need to be taken for this functionality to work?
    • A. 

      Voided ticket queue

    • B. 

      Refund request queue

    • C. 

      Show refundable ticket checkbox

    • D. 

      Enable Post-ticket exchange

  • 16. 
    What  Concur functionality can allow a traveler to search multiple cabins, refundable and non-refundable air fares?
    • A. 

      Enable "View More Air Fares" Option

    • B. 

      Allow user to specify airline for deeper search

    • C. 

      Show Flight Finder

    • D. 

      Default change flight search option to expanded

  • 17. 
    Which discount section can be configured by ORG unit?
    • A. 

      Cars

    • B. 

      Hotel Consortium

    • C. 

      Air

    • D. 

      All of the above

  • 18. 
    Send Account Information option can be used  to create a welcome message that will be sent to new Travel users to provide login information
    • A. 

      True

    • B. 

      False

  • 19. 
    The following direct connect limo vendors are available in Concur without a Select Access Fee.  Check all that apply.
    • A. 

      Deem Ground

    • B. 

      Limos.com

    • C. 

      GroundScope

    • D. 

      Groundspan

  • 20. 
    If your customer wants to return both their corporate car vendors and other vendors in results, how can this be done?
    • A. 

      Enable 'Always run a General Shop Request for Car Searches'

    • B. 

      Checking the box on the discount page to 'Return all Vendors'

    • C. 

      Uncheck all the Car Vendors in Travel Vendor Exclusions

    • D. 

      Set the Default Car Type to 'No Default Type'

  • 21. 
    Orphaned Trip Emails can be disabled by leaving the Orphan Trip Email Subject line blank.
    • A. 

      True

    • B. 

      False

  • 22. 
    To display your agency logo on your reseller sites, you must upload a JPEG or GIF file with your agency logo to each configuration.
    • A. 

      True

    • B. 

      False

  • 23. 
    If you would like travelers to  to choose their rule class prior to booking, this can be set up in the Company Configuration using the Rule Class Selection drop down.
    • A. 

      True

    • B. 

      False

  • 24. 
    When using View GDS Transaction Logging, what are the ONLY 3 mandatory fields that need to be filled in when searching?  
    • A. 

      User's login id like...

    • B. 

      Category like...

    • C. 

      Configuration

    • D. 

      Date Range

    • E. 

      Record Locator

  • 25. 
    Unless the site has "Disable Ticket Credits", if the traveler cancels a Southwest Direct Connect booking in Concur more than 24 hours after ticketing , the unused ticket credit will be automatically added to their Concur profile for later user.
    • A. 

      True

    • B. 

      False

  • 26. 
    What Concur functionality provides a shortcut to book a copy of an itinerary for another user?
    • A. 

      Clone Trip

    • B. 

      Trip Templates

    • C. 

      Change Trip

    • D. 

      Trip Assist

  • 27. 
    Share Trip sends an email to the invitee and adds a travel alert to the home page that an itinerary has been shared with them.
    • A. 

      True

    • B. 

      False

  • 28. 
    What 2 pieces of data must be present in all reservations for the booking to be correctly uploaded into Concur Travel Reporting?   
    • A. 

      CONFIGID

    • B. 

      REPORTID

    • C. 

      CLIQUSER ID

    • D. 

      CLIQID

  • 29. 
    Without building a hub, if a traveler wants to search more than one nearby airport at the same time, what option on the Travel home page will allow them to check within 200 miles?
    • A. 

      Select Multiple Airports

    • B. 

      View More Airfares

    • C. 

      Specify Airline

    • D. 

      Multi-Segment Search

  • 30. 
    The following can be done in Concur Mobile on iPhone, Android & Blackberry.  Check all that apply
    • A. 

      Book flights, rail, cars or hotels

    • B. 

      Create and submit expense reports

    • C. 

      Approve Trips

    • D. 

      Clone a Trip