Napa Import Auto Parts

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Napa Import Auto Parts - Quiz

Test your understanding of the NAPA Import Auto Parts Program distributed by Altrom Group.


Questions and Answers
  • 1. 

    The NAPA Import Auto Part Program's mission is to:

    • A.

      Resell used parts.

    • B.

      Replace Dealership Part Stores

    • C.

      Increase OE brand availability and create new sales opportunities.

    • D.

      Increase business with only new customers

    Correct Answer
    C. Increase OE brand availability and create new sales opportunities.
    Explanation
    Altrom's goals for NAPA Import Auto Parts program are to increase OE brand availability and create new sales opportunities to existing as well as new customers. We equip you to compete with OE dealerships, but not replace them. We only sell NEW import parts.

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  • 2. 

    What are Altrom's (800)828-1640 Customer Service hours?

    • A.

      8:00am EST to 8:00pm EST

    • B.

      5:00am EST to 5:00pm EST

    • C.

      7:00am EST to 5:00pm EST

    • D.

      9:00am EST to 4:00pm EST

    Correct Answer
    A. 8:00am EST to 8:00pm EST
    Explanation
    Altrom's customer service hours are from 8:00am EST to 8:00pm EST Monday through Friday.

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  • 3. 

         Where can you view the Altrom Parts catalog, Import Insider        Newsletter and current product promotions?

    • A.

      Through my Altrom Sales Rep

    • B.

      On Altrom's website, www.napa.altrom.com

    • C.

      On NAPA's website, www.napaonline.com

    Correct Answer
    B. On Altrom's website, www.napa.altrom.com
    Explanation
    For the most up-to-date training, marketing and product information resources visit Altrom's website: www.napa.altrom.com.

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  • 4. 

       Click all that apply for Altrom's reduced rate shipping program:

    • A.

      To qualify for reduced rate shipping program, you must be a stocking store.

    • B.

      To be a stocking store, you must hold $30,000 of Altrom inventory.

    • C.

      To be a stocking store, you must hold $20,000 of Altrom inventory.

    • D.

      You can choose FREE ground shipping on all shipments 10lbs or less.

    • E.

      You can have all Next Day Air Saver shipping (10lbs or less) for $12.

    Correct Answer(s)
    A. To qualify for reduced rate shipping program, you must be a stocking store.
    C. To be a stocking store, you must hold $20,000 of Altrom inventory.
    D. You can choose FREE ground shipping on all shipments 10lbs or less.
    E. You can have all Next Day Air Saver shipping (10lbs or less) for $12.
    Explanation
    Altrom's Reduced Rate shipping program applies to all Stocking Stores ($20,000 minimum inventory) and allows all Next Day Air Saver shipping (under 10lbs) for $12 and all ground shipping (under 10lbs) for FREE. All shipments over 10lbs are billed at Altrom's UPS shipping rate.

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  • 5. 

    What is Altrom's Warranty?

    • A.

      6 Months / 6,000 Miles

    • B.

      9 Months / 9,000 Miles

    • C.

      12 Months / 10,000 Miles

    • D.

      12 Months / 12,000 Miles

    Correct Answer
    D. 12 Months / 12,000 Miles
    Explanation
    Altrom stands behind all parts for 12 months / 12,000 miles.

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  • 6. 

    True/False.  Altrom handles it's own labor claims.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Altrom follows the same labor claim program as all of NAPA, called the Sonsio Labor Claim Program. Information can be accessed via your TAMS/ ProLink Terminal.

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  • 7. 

    Enter in Altrom's Direct Shipment Minimum here. (Example, 1000 for $1,000)

    Correct Answer
    1100
    $1,100
    $1100
    Explanation
    With a purchase of $1100 via FOTAB FD453 you receive an extra 5% discount and free direct shipping from Altrom.

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  • 8. 

          Who owns Altrom?

    • A.

      Altrom is Self-Owned.

    • B.

      NAPA owns 100% of Altrom

    • C.

      NAPA owns 50%, Worldpac owns 50%.

    Correct Answer
    B. NAPA owns 100% of Altrom
    Explanation
    NAPA purchased 100% of Altrom in 2005.

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  • 9. 

    Which of the following Line Codes are distributed by Altrom?

    • A.

      AIC- Altrom Import Chemicals

    • B.

      NND- NAPA New Distributors

    • C.

      NIA- NAPA Import Auto Parts

    • D.

      ATM- Altrom Import Parts

    • E.

      IPL- Import Parts Line

    Correct Answer(s)
    A. AIC- Altrom Import Chemicals
    B. NND- NAPA New Distributors
    D. ATM- Altrom Import Parts
    Explanation
    AIC- Altrom Import Chemicals, NND- NAPA New Distributors and ATM- Altrom Import Parts are distributed by Altrom Group.

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  • 10. 

    What three brands of OE Import Chemicals does Altrom distribute?

    • A.

      Eneos- OE Import Chemicals for Asian Makes

    • B.

      Watco- OE Import Chemicals for Korean Makes

    • C.

      Pentosin- OE Import Chemicals for European Makes

    • D.

      Castroil- Domestic Chemicals

    • E.

      LiquiMoly- OE Import Chemicals for European, Asian and Domestic Makes

    Correct Answer(s)
    A. Eneos- OE Import Chemicals for Asian Makes
    C. Pentosin- OE Import Chemicals for European Makes
    E. LiquiMoly- OE Import Chemicals for European, Asian and Domestic Makes
    Explanation
    Eneos, Pentosin and LiquiMoly are all OE Import fluids distributed by Altrom.

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  • 11. 

    Click all that apply.   Eneos Chemical Line includes:

    • A.

      Fully Synthetic Motor OIls

    • B.

      Continuously Variable Transmission Fluid

    • C.

      Diesel Additives

    • D.

      Automatic Transmission Fluids

    Correct Answer(s)
    A. Fully Synthetic Motor OIls
    B. Continuously Variable Transmission Fluid
    D. Automatic Transmission Fluids
    Explanation
    Eneos' chemical line includes Fully Synthetic Motor Oils, CVT Fluids and ATF Fluids.

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  • 12. 

    Where do you go to access application data for Altrom Import Chemicals?

    • A.

      Application based search in TAMS/ ProLink Terminal

    • B.

      Www.napa.altrom.com- Altrom's website to download latest Application Guides

    • C.

      Ask your Altrom Sales Representative- They can send you latest printed materials

    • D.

      Www.napaonline.com- Searchable online product database

    • E.

      All of the Above.

    Correct Answer
    E. All of the Above.
    Explanation
    All of the above. There are many places to access application data for your Altrom Import Chemicals. Each resource is updated as soon as new data is compiled.

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  • 13. 

    What is the name of Altrom's private line of premium products that meet all current OE standards and are delivered at a competitive price point?

    • A.

      Autopa

    • B.

      Distro-7

    • C.

      Ultra-8

    • D.

      Zimmermann

    Correct Answer
    C. Ultra-8
    Explanation
    Ultra-8 products are exclusive to Altrom, offer OE specs with very competitive prices. Ultra-8 is offered in the following categories: Brake, Clutch, Hydraulics, Rotors, Drums, Chassis, Coil Springs, Control Cables, Coolant Housings, CV Joints and Boots, Engine Parts, Filters, Gaskets and Seals, Ignition, Mounts, Oil Pumps and Window Regulators.

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