Step 2 Quiz- Learn.Lovesac

30 Questions | Total Attempts: 252

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Step 2 Quiz- Learn.Lovesac - Quiz

15 questions from a pool of 30


Questions and Answers
  • 1. 
    All malls close at the same time every day so it is safe to say that when your mall closes, so does Lovesac.
    • A. 

      True

    • B. 

      False

  • 2. 
    When should monies collected be taken to the bank?
    • A. 

      Once a week

    • B. 

      Every time cash is collected

    • C. 

      Every day

    • D. 

      Twice a month

  • 3. 
    What should be saved as a PDF every night and emailed to [email protected]?
    • A. 

      Sales Audit Store Report for that particular day

    • B. 

      Orders that Amy needs to source the next day

    • C. 

      Cycle counts

    • D. 

      Recommendations to HQ for ways to improve sales

  • 4. 
    What should be completed each night after the store closes?
    • A. 

      Lights should be turned off

    • B. 

      All employees should clock out

    • C. 

      TV and ipod should be turned off

    • D. 

      Outside signage should go off

    • E. 

      All lamps should be turned off

    • F. 

      Store should be vacuumed

  • 5. 
    Once a sac is covered, there is no longer any reason to fluff it as the cover restricts the foam enough to keep it in perfect shape.
    • A. 

      True

    • B. 

      False

  • 6. 
    Covering Sactionals is a relatively easy process. There is seldom any need to offer White Glove Services as any new friend can cover their 4&5 Sactionals purchase in less than an hour.
    • A. 

      True

    • B. 

      False

  • 7. 
    When should fluffing Sacs occur? 
    • A. 

      Only when opening the store

    • B. 

      At closing time

    • C. 

      Hourly

    • D. 

      Before and after each guest sits (all day long)

    • E. 

      As little as possible so Sac'rs don't hurt their backs

  • 8. 
    The seat  of a Sac should look like a “bench”, not a sad monster or a mouth.
    • A. 

      True

    • B. 

      False

  • 9. 
    Core covers include:
    • A. 

      Rhinos, Velvishes and Herringsuedes

    • B. 

      Microsuedes, Phurs and Rhinos

    • C. 

      Herringsuedes, Phurs and Velvishes

    • D. 

      Phurs, Herringsuedes and Rhinos

  • 10. 
    Which fabric is best described by the following? -Appeals to customers with families, pet owners, people who entertain, and anyone who likes comfy furniture -Will not show wear and tear with frequent washing -The colors are neutral, allowing them to fit into nearly any room, and be dressed up, or dressed down, depending on a person’s taste
    • A. 

      Microcords

    • B. 

      Herringsuedes

    • C. 

      Rhinos

    • D. 

      Tweeds

  • 11. 
    Which of the following describes core covers?
    • A. 

      They are Bestsellers

    • B. 

      Practical and affordable

    • C. 

      Non-washable

    • D. 

      Appeals to families

    • E. 

      Are typically in-stock at stores, or at the warehouse

    • F. 

      If custom ordered will take 3-5 weeks

    • G. 

      They either arrive with naked pieces, or ship separately

  • 12. 
    Lovesac doesn't teach employees to sell Sacs, only Sactionals, because really, Sac sell themselves.
    • A. 

      True

    • B. 

      False

  • 13. 
    Never ask for the sale because it makes one seem too pushy.
    • A. 

      True

    • B. 

      False

  • 14. 
    When opening and closing the store, how much money should always be in the cash drawer?
    • A. 

      $150

    • B. 

      $200

    • C. 

      $250

    • D. 

      $300

  • 15. 
    Which of the following describes Sactionals?
    • A. 

      Sactionals are so cool that in-store set-ups really don't need to make sense

    • B. 

      Sactionals should always look inviting and attractive

    • C. 

      Sactionals should be integrated with OCS, Dec Acc and Home Dec items to help make them part of a room

    • D. 

      Covers on Sactionals should always look and fit like they were tailor made

    • E. 

      Sactionals don't need to be put back together after every demo because then new guests won't see how they look when they're apart

  • 16. 
    You need to clock in and out to ensure proper compensation for hours worked.
    • A. 

      True

    • B. 

      False

  • 17. 
    Signing In activates all functions needed to perform daily tasks in RA under your ID and password
    • A. 

      True

    • B. 

      False

  • 18. 
    What is true about Durafoam?
    • A. 

      Durafoam is an open cell polyurethane foam

    • B. 

      Durafoam ensures that the sac will never go flat

    • C. 

      Durafoam is taken from tailings, left over from the manufacture of furniture cushions

    • D. 

      Sacs are filled with three densities of shredded Durafoam

    • E. 

      All of the above

  • 19. 
    This is made of  a 100% Polyester khaki fabric upholstery and sewn with double-overlocking seams that are reinforced by a process called bar tacking. 
    • A. 

      Sac covers

    • B. 

      The King Blanket

    • C. 

      Sacs

    • D. 

      Throw Pillows

  • 20. 
    When is the best time for a block demo?
    • A. 

      After probing and having asked very specific questions

    • B. 

      Before the store tour

    • C. 

      As a ploy to keep people in the store after you've shown them prices

    • D. 

      While your guest is seated in a sac as a way to introduce Sactionals

  • 21. 
    Which of the following  should best describe a block demo?
    • A. 

      Simple

    • B. 

      Tells a story

    • C. 

      Generates excitement

    • D. 

      Intricate, showing all possible configurations

    • E. 

      Tailored to your guest

    • F. 

      As long as possible to keep your guest in the store

  • 22. 
    Lovesac's customer has been the same for the last 12 years.
    • A. 

      True

    • B. 

      False

  • 23. 
    In the past, the typical Lovesac guest was a Soccer Mom. Today, we sell to males, aged 18-34.
    • A. 

      True

    • B. 

      False

  • 24. 
    The Citysac appeals more to women because of the versatility and structure, therefore Citysac packages include 2 throw pillows to aid in completing the room from a design perspective.
    • A. 

      True

    • B. 

      False

  • 25. 
    What are the four types of Lovesac Sactionals buyers?
    • A. 

      Soccer Mom

    • B. 

      Males between the ages of 18-34

    • C. 

      The Transient Professional

    • D. 

      The Add-On with a Plan

    • E. 

      Retirees

    • F. 

      Baby Boomers

    • G. 

      The “I Need a Couch”

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