The QA Account Training - AIG quiz assesses knowledge on verifying professional credentials and criminal search requirements for different employment positions and locations, ensuring compliance with relevant standards and guidelines.
All Professional Credentials provided on the application
All Professional Credentials indicated on the coversheet
Only the Professional Credentials issued in the applicant’s current state of residence
Professional Credentials are not verified for this Position Category
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All Professional Credentials provided on the application
All Professional Credentials indicated on the coversheet
Only the Professional Credentials issued in the applicant’s current state of residence
Professional Credentials are not verified for this Position Category
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Order a Statewide Repository search for each location.
Order a County Criminal search for each location.
Order both a Statewide and County search for each location.
Refer to the Statement of Work to determine whether Statewide or County should be ordered for each location.
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True
False
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The Federal District search for each provided & developed location.
The Federal District search for the current residence location only.
The National Federal search.
The GlobalWatch search.
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Contact the account manager for permission to add an international criminal search.
Order the international search to cover the location.
Order a GlobalWatch search to cover the location.
Do not order any criminal searches for international locations.
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True
False
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Find the application in Fax Manager and attach it to the case
Reject the case indicating that the application is not attached
Enter a Cherwell ticket to have the application attached
Email a supervisor or manager for advice
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True
False
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All provided Employment
Only current employment
Only the two most recent employers/paid internships
7 years employment/paid internships
7 years employment excluding internships
Do not verify employment for this Position Category
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All provided Employment
Only current employment
Only the two most recent employers/paid internships
7 years employment/paid internships
7 years employment excluding internships
Do not verify employment for this Position Category
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All provided Employment
Only current employment
Only the two most recent employers/paid internships
7 years employment/paid internships
7 years employment excluding internships
Do not verify employment for this Position Category
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3 months
4 months
6 months
9 months
This account does not grade for date discrepancies
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Conduct a Credit History
Conduct a Media Search
Conduct both a Credit History and a Media Search
Email the account manager to advise
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Only the most recent dates of graduation/attendance
Highest level completed beginning with High School
Highest level completed beginning with Associates
Highest level completed and current attendance
All provided Education
Do not verify Education for this Position Category
Felonies where the disposition is dismissed
Felonies where the disposition is still pending
Felonies where the applicant was under 18 as of the conviction date
Felony convictions older than 7 years
Active diversions where the charge is a Felony
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Only the most recent dates of graduation/attendance
Highest level completed beginning with High School
Highest level completed beginning with Associates
Highest level completed and current attendance
All provided Education
Do not verify Education for this Position Category
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Only the most recent dates of graduation/attendance
Highest level completed beginning with High School
Highest level completed beginning with Associates
Highest level completed and current attendance
All provided Education
Do not verify Education for this Position Category
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Provided Current Residence
Provided Former Residences
Name and Address History / Trace Report
Provided Employment
Provided Education
Developed Employment
Developed Education
Driving History / MVR
Credit History
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Applicant indicates a degree was received and source does not confirm the degree
Education dates provided by the applicant differ from dates verified by source
Education major provided by the applicant differs from major verified by source
Applicant’s provided name does not match verified Name Attended Under
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Provide W-2 forms to cover both 2007 and 2008
Provide W-2 forms to cover 2005, 2006, 2007, 2008, and 2009
Provide documentation that covers either 2007 or 2008
Provide a reference who will vouch for their period of employment
Swear in court that the provided employment dates are correct
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All names and locations regardless of age.
All names and locations within the past 7 years.
All names regardless of age and locations within the past 7 years.
Primary name and address only.
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Misdemeanor convictions older than 7 years
Misdemeanors where the applicant was under 18 as of the conviction date
Misdemeanors where the disposition is still pending
Misdemeanors where the disposition is dismissed
Active diversions where the charge is a Misdemeanor
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All Professional Credentials provided on the application
All Professional Credentials indicated on the coversheet
Only the Professional Credentials issued in the applicant’s current state of residence
Professional Credentials are not verified for this Position Category
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