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Chapter 2 - Communicating In Small Groups And Teams

30 Questions  I  By Sarahbee
Chapter 2 - Communicating in Small Groups and Teams
Business communication study, chapter 2

  
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Question Excerpt

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1.         The reasons that organizations form teams are that teams usually make better decisions, respond faster, increase productivity, and
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B.
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D.
2.           When team members are separated by geography, time zones, and cultures, they must work especially hard to develop.
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B.
C.
D.
3.            Sam is a member of the accounting department, and he and his colleagues have been assigned individual tasks by their manager. Sam and his colleagues are considered to be a
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B.
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D.
4.            Melanie is part of a team that is working to come up with a marketing plan for a new product. Team members are spread all over the country and don’t meet in person. Instead, they use software that allows them to meet at a distance to collaborate on the project. Because members use technology to stay connected, Melanie is part of a
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D.
5.  Which of the following statements most accurately describes a self-directed team?
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D.
6.  The phase of team development most likely to bring out conflict is the __________ stage.
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D.
7.  In the ______ phase of team development, tension subsides, roles clarify and information begins to flow between members. 
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D.
8.  Select the most accurate statement.
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B.
C.
D.
9.  Someone who defines problems, sets rules, and contributes ideas during a meeting is performing a(n)
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D.
10.  During a meeting with her team members, Ayda, says, "Amy, what do you think about the suggested change in procedures?" Ayda is performing which of the following group roles?
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B.
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D.
11.  When a team member works to help the group meets its goals, that team member is performing a 
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D.
12.  Group members are engaged in a heated discussion about a controversial plan. Donald tries to ease the group's tension by telling an appropriate joke. Donald is performing a 
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D.
13.  During a team meeting, Ben constantly interrupts with inappropriate jokes and comments. Ben is performing which of the following roles?
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B.
C.
D.
14.  Which of the following statements about conflicts is most accurate?
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B.
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D.
15.  Which of the following situations may cause a team to fall victim to groupthink?
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D.
16.  When trying to resolve conflict during a meeting, what is the first thing you should do?
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D.
17.  Which of the following is NOT a method of decision making used by teams?
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D.
18.  Wayne is putting together a team for a new project. The team should 
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19.  Which of the following is NOT a characteristic of effective teams?
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D.
20.  Which statement most accurately describes the leadership of a team?
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D.
21.  Prior tackling a writing project, a team should
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22.  Team members determine whether the document or presentation is fulfilling its purpose and meeting the needs of the audience while
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D.
23.  Select the most accurate statement 
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B.
C.
D.
24.  Select the most accurate statement
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B.
C.
D.
25.  Matt's company has made two changes in its procedures for ordering supplies. As manager, he should
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B.
C.
D.
26.  The real expense of a meeting is the 
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D.
27.  Chris is calling a meeting to decide whether to change advertising agencies. Chris should invite ________ participants.
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D.
28.  To conduct an effective and efficient meeting, Jeff should 
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D.
29.  Which of the following statements about collaboration tools is LEAST accurate?
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D.
30.  Collaboration tools help teams with three important functions: meeting facilitation, project management, and 
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B.
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D.
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