Quiz On Business Communication: Exam!

29 Questions | Total Attempts: 472

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Business Communication Quizzes & Trivia


Questions and Answers
  • 1. 
    The term “communication is derived from ___word.
    • A. 

      Greek

    • B. 

      Latin

    • C. 

      Chinese

    • D. 

      English

  • 2. 
    Communication starts with___________
    • A. 

      Encoding

    • B. 

      Sender

    • C. 

      Channel

    • D. 

       Feedback

  • 3. 
    Gestural communication is also known as written communication.
    • A. 

      True

    • B. 

      False

  • 4. 
    The two broad areas of communication are:
    • A. 

      Oral and written communication

    • B. 

       Verbal and written communication

    • C. 

      Verbal and non-verbal communication

    • D. 

      Oral and non-verbal communication

  • 5. 
    Which of the following combination is /are example/s of written communication?
    • A. 

      Letters and voicemail

    • B. 

      Reports and email

    • C. 

      Circulars and voicemail

    • D. 

       All the above.

  • 6. 
    Communication is a ___________
    • A. 

      One way process

    • B. 

      Two way process

    • C. 

      Three way process.

    • D. 

      Four way process

  • 7. 
    Examples of oral communication----------
    • A. 

      Letter

    • B. 

      E-mail

    • C. 

      Telephone

    • D. 

      Fax

  • 8. 
    Communication through news papers and television are known as group discussion.
    • A. 

      True

    • B. 

      False

  • 9. 
    Listening, reading, speaking and writing are all types of?
    • A. 

      Communication skills.

    • B. 

      Emotional barriers

    • C. 

       Evaluation techniques

    • D. 

      Nonverbal communication

  • 10. 
    Which of the following indicates the correct sequence of the elements of communication in the communication process?
    • A. 

      Sender, Receiver, Channel, Message, Feedback

    • B. 

       Receiver, Feedback, Sender, Message, Channel

    • C. 

      Sender, Channel, Message, feedback, Receiver

    • D. 

       Sender, Message, Channel, Receiver, Feedback

  • 11. 
    Any letter designed and directed to the exchange of information connected with trade and trade-related activities is known as?
    • A. 

       Business Report

    • B. 

      Business enquiry

    • C. 

      Business letter

    • D. 

       Business memos

  • 12. 
    Communication problems are otherwise known as?
    • A. 

      Enquire.

    • B. 

      Barriers

    • C. 

      C.Encoding.

    • D. 

      Decoding

  • 13. 
    Communication between the HR manager and CEO of an organization is an example of formal communication.
    • A. 

      True

    • B. 

      False

  • 14. 
    The main objective of communication is?
    • A. 

      Information and persuasion

    • B. 

      Skill and personality development

    • C. 

      Control and management

    • D. 

      Need

  • 15. 
    . Gossip and rumour are part of _____________communication.
  • 16. 
    Advantage of written communication.
    • A. 

      Save time

    • B. 

      Save money

    • C. 

      Permanent record

    • D. 

      Neat

  • 17. 
    Communication is derived from the Latin word “Communis” which means?
    • A. 

      Community

    • B. 

       Share

    • C. 

      Common

    • D. 

      Marxist

  • 18. 
    Which of the following combination is /are example/s of oral communication?
    • A. 

      Meetings, Memos and Presentations

    • B. 

       Meetings, Memos and Performance reviews

    • C. 

      Meetings, Presentations and Performance reviews

    • D. 

      All the above

  • 19. 
    ______________________ is a particular type of order/communication  in which the subordinate is not only ordered to do the job but also given guidance how to do the job.
    • A. 

      Procedural

    • B. 

      Instruction

    • C. 

      Advice

    • D. 

      Persuasion

  • 20. 
    The most important part of any business letter is?
    • A. 

      Date

    • B. 

      Body of the letter

    • C. 

      Greetings

    • D. 

      Signature

  • 21. 
    Pictures, slides, films fall under which category?
    • A. 

      Body language

    • B. 

      Visual communication

    • C. 

      Upward communication

    • D. 

      Audio-Visual communication

  • 22. 
    The other word for Salutation means signature.
    • A. 

      True

    • B. 

      False

  • 23. 
    Posters fall under which category of communication.
    • A. 

      Written

    • B. 

      Oral

    • C. 

      Spoken

    • D. 

      Visual

  • 24. 
    Informal communication is otherwise known as "Grapevine communication".
    • A. 

      True

    • B. 

      False

  • 25. 
    Face to face communication falls under the category of direct communication.
    • A. 

      True

    • B. 

      False

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