Online Quiz On Business Communication Using Computers(22009)

25 Questions | Total Attempts: 72

SettingsSettingsSettings
Online Quiz On Business Communication Using Computers(22009) - Quiz

Do you know much about Business communication ? Designed by: ​​​​​​ Ms. Tehseen Khan ​ Sr. Lecturer in English &nbs


Questions and Answers
  • 1. 
     Which of the following is not principles of effective communication 
    • A. 

      Simplicity

    • B. 

      Clarity

    • C. 

      Courtesy

    • D. 

      Physical appearance

  • 2. 
    Ethics are set of moral values.
    • A. 

      True

    • B. 

      False

  • 3. 
    Which of the following is not a barrier to communication:
    • A. 

      Semantic barriers

    • B. 

      Distance as a barrier

    • C. 

      Machine Oriented barriers

    • D. 

      Language competency

  • 4. 
    Downward & Upward  communication are types of vertical Communication.
    • A. 

      True

    • B. 

      False

  • 5. 
    Webinars are examples of the following:
    • A. 

      Face to face communication

    • B. 

      Verbal communication

    • C. 

      Non verbal communication

    • D. 

      All the above

  • 6. 
    Effective Communication requires
    • A. 

      Good looks

    • B. 

      Money

    • C. 

      Interpersonal Skills

    • D. 

      Big social circle

  • 7. 
    Diagonal Communication  involves both internal as well as external Communication.
    • A. 

      Agree

    • B. 

      Disagree

    • C. 

      Moderately agree

    • D. 

      Can't say

  • 8. 
    Eye contact is not possible in the  following communicative event:
    • A. 

      Face to face communication

    • B. 

      Written communication

    • C. 

      Debate & discussion

    • D. 

      Viva voce

  • 9. 
    Non verbal communication produces better results if combined with verbal communication .
    • A. 

      True

    • B. 

      False

  • 10. 
    The term snail mail is used for
    • A. 

      Memo

    • B. 

      Notice

    • C. 

      Letter

    • D. 

      Email

  • 11. 
    Slouching is an example of
    • A. 

      Posture

    • B. 

      Gesture

    • C. 

      Body  movement

    • D. 

      Kinesics

  • 12. 
    Prejudice and blocked mind are the factors of 
    • A. 

      Language barrier

    • B. 

      Psychological barriers

    • C. 

      Physiological barriers

    • D. 

      Cultural barriers

  • 13. 
    Is claim letter same as complaint letter.
    • A. 

      True

    • B. 

      False

  • 14. 
    In order to comprehend a message ,you must be
    • A. 

      Using a telephone

    • B. 

      Wearing professional attire

    • C. 

      Sending a text message

    • D. 

      Actively listening to the speaker

    • E. 

      Using your laptop

  • 15. 
    Which Communication style is the most effective
    • A. 

      Aggressive

    • B. 

      Passive

    • C. 

      Assertive

    • D. 

      Selective

  • 16. 
    All of the following are examples of effective communication Skills except
    • A. 

      Arms crossed

    • B. 

      Open body Posture

    • C. 

      Eye contact

    • D. 

      Calm voice

  • 17. 
    Feedback is the most important link in effective communication.
    • A. 

      True

    • B. 

      False

  • 18. 
    Business  Communication does not include
    • A. 

      Controlling

    • B. 

      Planning

    • C. 

      Target achievement

    • D. 

      Monopoly in policy /decision making

  • 19. 
    Open punctuation is used in full block format.
    • A. 

      True

    • B. 

      False

  • 20. 
    A flame is
    • A. 

      An expert programme

    • B. 

      A person who consistently breaks the  netiquette rules.

    • C. 

      An online chain letter

    • D. 

      A post or email message that expresses a strong opinion or criticism.

  • 21. 
    Which of the following is not a non verbal code
    • A. 

      Proxemics

    • B. 

      Artifacts

    • C. 

      Haptics

    • D. 

      Whistling

  • 22. 
    IEEE stands for:
    • A. 

      International English Educated Examination

    • B. 

      International Electrical Engineering  Exam

    • C. 

      Institute of  Electrical and Electronics Engineering

    • D. 

      International Electronics Engineering Exam

  • 23. 
    Proper eye contact should be maintained while delivering a speech or presentation because
    • A. 

      It shows an individual can give great presentations.

    • B. 

      It shows an individual is very confident.

    • C. 

      It shows an individual has a lot  of money.

    • D. 

      It shows an individual is strong.

  • 24. 
    Before you commence your presentation,you should
    • A. 

      Tell the audience  about  your life story

    • B. 

      Tell the audience about your age , likes & dislikes

    • C. 

      Introduce yourself and state the purpose of  your presentation.

    • D. 

      Tell the audience about your achievements.

  • 25. 
    Are business Etiquettes important to be acquired and used at workplace.
    • A. 

      True

    • B. 

      False

Back to Top Back to top
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.