Knowledge, interests, attitudes, and emotional reaction.
Knowledge, interests, attitudes, and gender.
C. knowledge, interests, emotional reaction, and age.
Knowledge, interests, emotional reaction, and culture.
Analyze receiver and situation, select organizational plan, and compose message content.
Determine purpose, analyze receiver and situation, and compose message content.
Plan, compose, proofread.
Plan, draft, finalize.
Apply the principles of business communication.
Outline the message content.
Select the organizational plan.
Direct, oral message.
Direct, written message.
Indirect, oral message.
Indirect, written message.
Pay special attention to names, numbers, and unusual words.
Read the material once for content, once for mechanics.
Read the material to a colleague bottom to top.
Use your word processing software spell checker to check for spelling errors.
Supporting explanations and reasons lead to the main idea, which is presented later in the message.
The opening is neutral or a point of agreement.
This organizational plan is sometimes called the inductive plan.
This organizational plan is used for good news messages.
Checking to see that business communication principles have been applied
Determining whether the message is mechanically correct
Thinking about the visual image the message creates
Verifying the content for accuracy and completeness
A. Cancellation of a meeting scheduled for this afternoon
Discussion of a job performance evaluation
Negotiation of a salary increase
Reminder of an upcoming deadline for budget submissions
Accommodates lengthy and complex content.
Allows for immediate feedback.
Can have legal value.
Provides a permanent record.
Files and links to websites may be shared by users.
Messages are maintained on servers controlled by the provider.
Spontaneous interaction in real time is possible.
Teamwork and work flow are improved.
Here's an interesting quiz for you.