Business Communication C1 Level Test Part- V

10 Questions | Total Attempts: 170

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Business Communication Quizzes & Trivia

Questions and Answers
  • 1. 
    Pitch refers to the:
    • A. 

      Highness or lowness of your voice.

    • B. 

      Strength of your voice.

    • C. 

      Timbre of your voice.

    • D. 

      Volume of your voice.

  • 2. 
    Imagery is:
    • A. 

      A method used to rehearse a presentation.

    • B. 

      A way of dealing with stage fright.

    • C. 

      An organizational technique.

    • D. 

      Another name for anecdote.

  • 3. 
    The best way to convey friendliness is to:
    • A. 

      A. smile.

    • B. 

      Speak slowly.

    • C. 

      Tell a joke.

    • D. 

      Use a tone of importance.

  • 4. 
    Rebekah Anspach has just been assigned the task of making an oral presentation to the budget committee of the company she joined three months ago. The first thing Rebekah should do is:
    • A. 

      Analyze the audience.

    • B. 

      Determine the purpose of the presentation.

    • C. 

      Draft an outline.

    • D. 

      Gather supporting data.

  • 5. 
    Which of the following is NOT a reason for mispronouncing a word?
    • A. 

      People you hear using the word pronounce it incorrectly.

    • B. 

      The dictionary was not consulted for the correct pronunciation of unfamiliar words.

    • C. 

      The speaker talks too fast and doesn’t take care to verify that he or she is saying the word correctly.

    • D. 

      The words are unfamiliar.

  • 6. 
    Which of the following is a disadvantage of an impromptu presentation?
    • A. 

      A. Increase use of verbal fillers

    • B. 

      Large degree of eye contact

    • C. 

      Natural feel of delivery

    • D. 

      Opportunity to respond to audience feedback

  • 7. 
    What organizational plan would be best for an oral presentation in which a person is being introduced to an audience?
    • A. 

      Causal

    • B. 

      Direct or indirect

    • C. 

      Problem and solution

    • D. 

      Topical

  • 8. 
    If you have prepared a packet of information to share with those attending your presentation, you should:
    • A. 

      Distribute the packet as part of your opening so members can take notes as you speak.

    • B. 

      Distribute the packet as the audience enters so members can read the materials while waiting for you to begin.

    • C. 

      Tell the audience early in the presentation that the materials will be available following the presentation.

    • D. 

      Withhold information about the packet until you are ready to distribute it.

  • 9. 
    Bolsa Industries is implementing a new insurance program, and Thuy Nguyen has been assigned the task of explaining the plan to employees. During the question-and-answer session, one of the attendees incorporates a negative remark about the plan into his question. In responding, Thuy should:
    • A. 

      Acknowledge the remark but indicate that he prefers questions without comments.

    • B. 

      Answer the question but use facial expressions to show the questioner that he doesn't appreciate the negative tone.

    • C. 

      Go directly to the next question without responding to the negative individual.

    • D. 

      Rephrase the question then answer it.

  • 10. 
    When introducing the people seated at a head table, an emcee should
    • A. 

      Alternate right to left from the center out.

    • B. 

      Begin with the main speaker, then others based on status.

    • C. 

      Move from his/her far right to center, then far left to center.

    • D. 

      Use alphabetic sequence.

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