Business Correspondence

10 Questions

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Business Quizzes & Trivia

This quiz will assess your knowledge on Business Letters.


Questions and Answers
  • 1. 
    Which term below refers to the process of transmitting information from one person or group to another?
    • A. 

      Feedback

    • B. 

      Communication

    • C. 

      Sender

    • D. 

      Receiver

  • 2. 
    Which part of the letter identifies the person who is preferred to address the concerns of the letter?
    • A. 

      Signatory

    • B. 

      Designation

    • C. 

      Attention line

    • D. 

      Complimentary close

  • 3. 
    Which part of the letter consist of an email address, telephone and fax number?
    • A. 

      Letterhead

    • B. 

      Enclosure

    • C. 

      Salutation

    • D. 

      Signatory

  • 4. 
    Which word or phrase on the business letter tells the mail clerk to deliver the letter to the recipient unopened?
    • A. 

      For the attention of

    • B. 

      Courtesy copy

    • C. 

      Subject

    • D. 

      Confidential

  • 5. 
    Which part of the business letter states that a brochure is placed in the envelope?
    • A. 

      Attention line

    • B. 

      Enclosure

    • C. 

      Carbon copy

    • D. 

      Reference

  • 6. 
    The date on the business letter should always be typed out in full.
    • A. 

      True

    • B. 

      False

  • 7. 
    The subject of the letter is normally typed after the complimentary close.
    • A. 

      True

    • B. 

      False

  • 8. 
    The signatory normally appears below the actual signature.
    • A. 

      True

    • B. 

      False

  • 9. 
    The salutation Mrs Julia White requires the complimentary close Yours faithfully.
    • A. 

      True

    • B. 

      False

  • 10. 
    The reference normally entails the originator's and administrative assistant initials.
    • A. 

      True

    • B. 

      False