Official Communication Quiz

12 Questions | Total Attempts: 220

SettingsSettingsSettings
Official Communication Quiz - Quiz

Communication is a process of creating ideas and sharing them with information, views, facts, feelings, etc. Among people to reach a common ground or understanding. Communication is the key to the function of proper management. A manager must communicate his goals and expectations effectively to the subordinates to get the work done from them properly. Take this communication to learn more about the skills of official communication.


Questions and Answers
  • 1. 
    A message can only be deemed effective when it is
    • A. 

       repeated back as proof of understanding

    • B. 

       communicated face-to-face

    • C. 

       delivered with confidence

    • D. 

      Understood by others and produces the intended results

  • 2. 
    Appeals and representations are used in grapevine communication.
    • A. 

      True

    • B. 

      False

  • 3. 
    Communication is the task of imparting _______________-
    • A. 

      Training

    • B. 

      Information

    • C. 

      Knowledge

    • D. 

      Message

  • 4. 
    Posture is an example of non-verbal communication
    • A. 

      True

    • B. 

      False

  • 5. 
    As per Newman and Summer Communication is the Exchange of
    • A. 

      Facts

    • B. 

      Opinions

    • C. 

      Emotions

    • D. 

      All the above

  • 6. 
    Which is a type of communication channel?
    • A. 

      Mobile Technology

    • B. 

      Fax machines

    • C. 

      Video Conferencing

    • D. 

      All answers are correct

  • 7. 
    The term "communis" derived from ____________ word
    • A. 

      Greek

    • B. 

      Latin

    • C. 

      Chinese

    • D. 

      English

  • 8. 
    Lateral communication is between
    • A. 

      Superior and subordinate

    • B. 

      Same cadre of personal

    • C. 

      Subordinate and superior

    • D. 

      Among all

  • 9. 
    Orders and directives are the example of downward communication
    • A. 

      True

    • B. 

      False

  • 10. 
    Advantage of written communication
    • A. 

      Saves time

    • B. 

      Saves Money

    • C. 

      Permanent Record

    • D. 

      Neat

  • 11. 
    Receiving a sales order is an example of:
    • A. 

      Vertical communication

    • B. 

      Horizontal communication

    • C. 

      Internal communication

    • D. 

      External communication

  • 12. 
    Example(s) of oral communication is 
    • A. 

      Letter

    • B. 

      E-mail

    • C. 

      Telephone

    • D. 

      Fax

Back to Top Back to top