Customer Quizzes, Questions & Answers
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Customer satisfaction is the backbone of any business. This customer experience quiz is aimed at providing you with valuable tips about customer experience. The quiz contains various questions like situations-based and...
Questions: 10 | Attempts: 1739 | Last updated: Aug 23, 2023
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Sample QuestionTo encourage engagement, you should do the following:(Select all that apply)
Test your knowledge and understanding of customer centricity by giving appropriate answers to the questions asked here in this quiz. Do you know what the true meaning of customer-centricity is? It means putting the customer first...
Questions: 25 | Attempts: 5313 | Last updated: Aug 28, 2023
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Sample QuestionCustomer Centricity is one of the five pillars of Direction 13-18. The key elements of Customer Centricity pillar are…….
Soal latihan UN bahasa Inggris Kelas 3 SMK
Questions: 10 | Attempts: 7794 | Last updated: Mar 22, 2023
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Sample QuestionClara : what are you going to buy for mother’s birthday?Fenny: I don’t know yet, but if I went to the florist, …….. Clara : you told me you had no money.
Do you know who your ideal customer is? If not, this quiz can help find that. For you to be a successful salesperson, you need to understand your customers and what you want they seek to satisfy. By using the quiz below, you will...
Questions: 10 | Attempts: 584 | Last updated: Nov 16, 2023
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Sample QuestionHow does the average customer you close typically approach receiving information about a product or service they're looking to purchase?
Are you ready be assessed by your trainer? Take the quiz to find out if you are ready!
Questions: 15 | Attempts: 720 | Last updated: Mar 21, 2023
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Sample QuestionThe four forms of effective communication are:
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Recent Quizzes
Questions: 10 | Attempts: 134 | Last updated: Jan 30, 2023
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Sample QuestionAny settings defined for a specified role does not override the preferred form settings on the forms page.
Questions: 10 | Attempts: 36 | Last updated: Mar 20, 2023
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Sample QuestionCustomer Can installment Payment By Visa CIB Debit Card
60-minute test with 60 questions. Good Luck!
Questions: 60 | Attempts: 33 | Last updated: Apr 17, 2023
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Sample QuestionBefore his job interview, Raul put away his sunglasses and straightened his tie. He was thinking about his:
Questions: 10 | Attempts: 31 | Last updated: Mar 20, 2023
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Sample QuestionADSL New acquisition Activation request, customer will enjoy 25% in all VDSL tariffs
Questions: 10 | Attempts: 173 | Last updated: Jan 31, 2023
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Sample QuestionWhich emulsion is considered as green emulsion?
Questions: 10 | Attempts: 205 | Last updated: Jan 31, 2023
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Sample QuestionWho is the Chief manager Customer Centricity ?
Questions: 10 | Attempts: 209 | Last updated: Jan 31, 2023
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Sample QuestionWhat is Ask APARNA in APL?
Questions: 10 | Attempts: 169 | Last updated: Jan 31, 2023
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Sample QuestionWhat is the role of M E K OXIME?
Wondering what kind of closer you are? Take this quiz to find out!
Questions: 8 | Attempts: 132 | Last updated: Mar 21, 2022
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Sample QuestionThe Customer Says "I want to think about it." You say...
Questions: 32 | Attempts: 1434 | Last updated: Mar 21, 2023
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Sample Question(Formative Exercise) During A1C Hall’s initial feedback, SSgt Irvin says, "When working the customer service desk, answer all phone calls before the third ring, politely identify yourself and this unit, and offer assistance to each caller. Furthermore, because our nation and other countries consider us professionals, we must strive for excellence in everything we do. Finally, if you fail to meet my expectations or to comply with all directives, you can expect a swift response from me." SSgt Irvin’s actions BEST illustrate _____________.
Questions: 10 | Attempts: 246 | Last updated: Feb 1, 2023
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Sample QuestionDo You Know about Jio Cash Back offer ?
Use CHIP for Guest Relations to search for the answers.
Questions: 10 | Attempts: 91 | Last updated: Feb 1, 2023
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Sample QuestionWhat is a 601 letter?
Questions: 10 | Attempts: 69 | Last updated: Feb 1, 2023
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Sample QuestionWhat percentage (%) of dissatisfied customers do a typical business hear from?
Questions: 30 | Attempts: 102 | Last updated: Feb 1, 2023
Questions: 26 | Attempts: 86 | Last updated: Nov 29, 2023
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Sample QuestionIn an account, what page shows the onscreen "refund status" information? (refund inquiry)
Questions: 64 | Attempts: 214 | Last updated: Mar 20, 2023
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Sample QuestionThe Basic Credit Membership, includes the following: 3 Bureau 24/7 Daily Credit Monitoring and Alerts; Fraud Resolution Support ; World Class Dispute Team; Reward Program ;ID Theft Insurance up to $1,000,000 in out of pocket expenses.
These questions test the knowledge of LSI's Customer Feedback & Complaint Handling (D000369)
Questions: 5 | Attempts: 908 | Last updated: Feb 1, 2023
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Sample QuestionAn event in which manufacturers have received or become aware of information that reasonably suggests that one of it's marketed devices may have caused or contributed to a death or serious injury requiring notification to a regulatory authority in accordance with country adverse event reporting requirements.
Questions: 17 | Attempts: 1515 | Last updated: Mar 22, 2023
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Sample Question"Quality is defined by the customer" is
Customer service is the provision of serves to customers – hence the name – before, during, and/or after a purchase. Whether you work in retail or a call center, customer service is a necessity for any business in...
Questions: 70 | Attempts: 180 | Last updated: Feb 3, 2023
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Sample QuestionA designer needs to create a chart displaying the number of patients currently checked into a hospital by age group. What is the appropriate Dimension for the chart?
Questions: 10 | Attempts: 1238 | Last updated: Feb 3, 2023
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Sample QuestionWhen should a CSR contact a store?
Did you know that your favorite brand has probably grouped you in a certain customer segment without you knowing it? All successful companies practice customer segmentation, if you're curious to find out which you fall under...
Questions: 10 | Attempts: 734 | Last updated: Mar 21, 2022
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Sample QuestionWhich bird best represents you?
Questions: 10 | Attempts: 47 | Last updated: Jun 12, 2024
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Sample QuestionTrue or False: If the customer with a paid listing request for changing his listing address and phone number, the rep should update it on Lincoln.
Dear Participant of the Course "Leading Customer Experience from the Inside-Out"Before you take this quiz please read the “Welcome Guide” of the course “Leading Customer Experience from the...
Questions: 10 | Attempts: 165 | Last updated: Mar 20, 2023
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Sample QuestionZeynep came to work at FINCA after working for a company that was focused on customer service. She is confused after hearing her coworkers use the term “customer experience.” Her manager, Ayse, wants to explain this concept to her since it is a critical part of FINCA’s cultural transformation. Which of the following should Ayse say to Zeynep to explain the distinction between customer service (CS) and customer experience (CE)?
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Popular Quizzes
This quiz is to test your ability to distinguish a consumer from a customer as per the provisions of the consumer protection act 1986. Customers can be classified as consumers and clients depending on the purpose for which the...
Questions: 5 | Attempts: 7597 | Last updated: May 5, 2023
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Sample QuestionYour father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
Are you ready for some customer review quiz questions? A customer review is understood as a reflection of a customer's experience with a particular company's products or services. Customer review is a vital part of...
Questions: 18 | Attempts: 2144 | Last updated: Sep 1, 2023
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Sample QuestionA customer-based Service Level Agreement structure includes: