At ProProfs, we believe that trust starts with transparency. Trust ProProfs.com is an endevaor to provide real time performance as well as historic data on our system performance and uptime.
We take our responsibility of providing high quality service very seriously and provide a never before transparency into our system performance - a unique & perhaps the only of its kind in our industry.
Now, you can easily check our system performance in realtime as well as view the historic information consisting of full monthly performance reports.
- View uptime report, we strive for near 100%
- View our fast response time
- View response time by country
Our top most priority is the safety and security of our customer’s data and we run high-end servers, protected by advance security software, ensuring full data backup to our customers.
- Daily local & remote backup included in all plans
- State-of-the-art computer servers, with dedicated generators & battery backup
- Servers hosted at a secure location, with multiple power feeds & fiber links
- Regular security updates for software and infrastructure
- Network protected by an enterprise-class firewall
- Data centers are located at Dallas & Washington DC, USA
With ProProfs, you get full access control over your data, with security options such as password protection, granting or revoking user access, and a lot more for protecting your quizzes, surveys and courses.
Since almost all of our reports are exportable and downloadable to CSV and Excel files, you can also export your data to other systems such as learning management system, CRM, HRIS etc.
- Download, print or delete your data at anytime
- Download your data to CSV or as Excel spreadsheets
- Use our API to export data into your company's database
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