New Hire Quizzes, Questions & Answers

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Exam 3 will test your knowledge over information taught during week 1, 2, and 3 of new hire training.This exam is open book. Please feel free to use your notes and all other available resources to complete the exam. However, CSRs...

Questions: 34 | Attempts: 163 | Last updated: Mar 19, 2023

Sample Question
Catch up contributions for Small Market plans can be matched.

True

False

Sfs Outreach New Hire Test

Over the last two weeks you have been introduced to the role and responsibilities of the Student Outreach agent's role. This exam is designed to test your knowledge of topics discussed during your New...

Questions: 50 | Attempts: 183 | Last updated: Mar 17, 2023

Sample Question
PART II - COMPLIANCEA SFS Outreach agent should never ask the student for his ___________________.

Last four digits of his Social Security Number

Date of Birth

Federal Pin Number

Zip Code

SAT Competency Final Test

Sat New Hires Must pass this test at the end of new hire training to advance on the floor.

Questions: 52 | Attempts: 231 | Last updated: Mar 14, 2023

Sample Question
The "LEARN" will include which of the following examples of questions: Check all that apply

"What prompted your call today"

"Tell me about your current situation"

"Welcome to US Dish, the authorized retailer for Dish...."

"What are some of you must-have channels?

"In a perfect world, what would you like to have with your service that you are not getting now?"

"You've called the right place. I'm a home services expert."

Loan Tracker Navigation Quiz

...

Questions: 20 | Attempts: 479 | Last updated: Mar 21, 2023

Sample Question
When you are requesting forms to be sent to a borrower, which tab will you use to create your request?

Loans

Contacts

References

Previous Information

Application Tracking

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