Knowledge Management Quizzes, Questions & Answers
Top Trending Quizzes
Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieve organizational objectives by making the best use...
Questions: 5 | Attempts: 2520 | Last updated: Jul 4, 2024
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Sample QuestionWhat is knowledge?
Explore the essentials of Knowledge-centered Support (KCS) with this trivia quiz. Assess your understanding of KCS principles, the importance of customer-centric documentation, and the shift from knowing to learning and sharing....
Questions: 20 | Attempts: 220 | Last updated: Mar 21, 2023
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Sample QuestionKnowledge base articles must be perfect before they can be published.
Recent Quizzes
It is important that we can recall every update that we have and apply it correctly when we are processing. Lessen the time asking, begin to be independent.
Questions: 10 | Attempts: 148 | Last updated: Mar 15, 2023
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Sample QuestionCALLING PLAN: Only Directory Assistance should be uncheck if the Calling Plan is DA_INTL_BLOCK?
Passing this thread will qualify you to become a Knowledge Base editor. It'll take a bit longer to go through the system than applying the badge, so don't be surprised if there is a delay between getting your badge and...
Questions: 31 | Attempts: 1129 | Last updated: Feb 25, 2025
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Sample QuestionWhy is it super important to add thorough revision notes when you make an edit to the KB? Tick all that apply.
This quiz, titled '3D051 Vol 2 Knowledge Management', assesses understanding of the cognitive hierarchy, from data to knowledge and understanding, and explores the application of knowledge in specific contexts. It is designed for...
Questions: 56 | Attempts: 817 | Last updated: Mar 18, 2023
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Sample QuestionIn the context of cognitive hierarchy what information is analyzed to provide meaning and value, or evaluated as to implications for the operation?
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