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ITIL Quizzes & Trivia

The ITIL (Information Technology Infrastructure Library) is a series of five core volumes which provide a set of practices for IT service management. ITIL describes processes, procedures, tasks and checklists for every IT service company and organization. Do you think you know ITIL and have you read the latest edition?

If you are looking to improve your knowledge and review your skills then take our ITIL quizzes now! Get ready to prepare for ITIL exams with our quizzes! Do you think you can answer questions such as, “What is a primary concern of Service Strategy?” and, “What are the three elements of the Service Portfolio?” Go ahead and test your IT service management knowledge with our informative ITIL quizzes!

Top Trending Quizzes


You need to take this ITIL Foundation certification quiz today if you want to enhance your knowledge about the Information Technology Infrastructure Library Foundation! The Information Technology Library Foundation is a...

Questions: 38  |  Attempts: 11408   |  Last updated: Mar 27, 2022
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    How does IT Service Management contribute to quality of IT service provision?
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ITIL foundation test 40 questions multiple choice

Questions: 40  |  Attempts: 3393   |  Last updated: Nov 15, 2022
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    Which of the following is a MAJOR activity of Demand Management?
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ITIL V3 Foundation certification is first step to IT Service Management. It gives us the best practices in entire world based Companies how they generate best results and profits from their businesses and also it gives us an idea...

Questions: 40  |  Attempts: 1236   |  Last updated: Mar 21, 2022
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    1. Which of the following is NOT a step in the Continual Service Improvement (CSI) model?
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ITIL foundation test

Questions: 40  |  Attempts: 1663   |  Last updated: Nov 29, 2022
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    The three sub-processes of Capacity Management are:
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Select the correct choice for each of the following questions and score a perfect!

Questions: 205  |  Attempts: 343   |  Last updated: Mar 21, 2022
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    What is RACI model used for?
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