1.
Which of the following is not a goal of The Patient Bill of Rights?
A. 
To stress the importance of the relationship between patients and providers
B. 
To ensure patients do not experience discrimination in billing and collections
C. 
To help patients feel more confident in the U.S. healthcare system
D. 
To stress the role that patients have to take to get and stay healthy
2.
The statute commonly called "Obamacare" is formally known as which of the following?
A. 
The Health Care and Education Reconciliation Act
B. 
The Patient Protection and Affordable Care Act
C. 
The Health Insurance Portability and Accountability Act
D. 
3.
PPACA is aimed primarily at decreasing the number of uninsured Americans and reducing the overall costs of healthcare.
4.
Which of the following is not an area where tax-exempt hospitals are affected by the PPACA?
A. 
B. 
C. 
D. 
5.
What is the title for individuals who help consumers fill out applications for health coverage in a state-based Marketplace or state partnership Marketplace?
A. 
B. 
Certified application counselors
C. 
D. 
6.
The organization that ensures the quality, effectiveness, and efficiency of healthcare provided to Medicare beneficiaries and reviews all written quality-of-service complaints submitted by Medicare beneficiaries is:
A. 
B. 
C. 
D. 
7.
Which of the following is not true of the Hill-Burton Act?
A. 
It is a U.S. federal law passed in 1946.
B. 
It offered loans for hospital construction in exchange for future charity care.
C. 
The Act stopped providing funds in 1997, so hospitals are no longer obligated to offer charity care because of participation in the program.
D. 
It is also known as Title I.
8.
The primary purpose of the Criminal Health Care Fraud Statute is to prohibit sharing of confidential patient information for monetary gain.
9.
The two types of OIG exclusions for healthcare providers and suppliers who have been convicted of crimes are:
A. 
Mandatory and retroactive
B. 
Restrictive and permissive
C. 
D. 
Restrictive and retroactive
10.
HEAT stands for:
A. 
Health Care Extension Action Team
B. 
Health Care Executive Assistance Team
C. 
Health Care Fraud Elimination Team
D. 
Health Care Fraud Prevention and Enforcement Action Team
11.
When someone applies for credit, creditors may not ask about the person's race, sex, or national origin.
12.
Which of the following is not true of TJC?
A. 
Accreditation by TJC is a requirement of participation in the Medicare program.
B. 
TJC will conduct an audit of the hospital every five years.
C. 
TJC can audit without advance notice.
D. 
TJC requires hospitals to have facility-wide disaster plans.
13.
Which of the following is not a typical goal for reengineering Patient Access?
A. 
Place the focus on customer service so that the initial impression is a positive one.
B. 
Identify mechanisms to decrease wait times.
C. 
Free up staff time for training on new technology and regulations.
D. 
Make the process a positive and painless experience for the patient, guarantor, and/or family.
14.
What is the recommendation for the percentage of scheduled admissions to be pre-registered within 24 hours of the service date?
A. 
B. 
C. 
D. 
15.
Which of the following is not gathered during pre-registration or pre-admission?
A. 
History of chief complaint
B. 
C. 
D. 
Socioeconomic information
16.
What is the term for patient screening before surgical or invasive procedures to determine hospitalization and/or surgical suitability?
A. 
Therapeutic medical screening
B. 
Pre-admission testing (PAT)
C. 
Pre-admission screening (PAS)
D. 
Diagnostic medical screening (DMS)
17.
Which of the following is not an example of affiliated health services?
A. 
Marketing for staff physicians
B. 
Telephone triage available to the community
C. 
Referral for physicians and/or services
D. 
Registration for in-house or hospital-sponsored medical education programs
18.
When is insurance verification typically done?
A. 
During pre-certification only
B. 
During admitting/registration only
C. 
During pre-certification and/or admitting/registration
D. 
After admitting/registration
19.
If a physician classifies an admission as an emergency, the hospital can still refuse the admission.
20.
To qualify for SNF coverage, Medicare requires a person to have been a hospital inpatient for at least three consecutive days (not including the day of discharge).
21.
CMS has indicated that instances would be rare that a patient would remain in observation for more than 24 hours.
22.
A single general consent document is signed to cover all procedures and services being performed in any 24-hour period.
23.
In the ER, failure of a patient, who is aware of what is happening, to object to treatment is implied consent--by law.
24.
An emancipated minor is able to give his or her own consent to receive treatment.
25.
Should a correction be required to a medical record, an authorized person should draw a single line through to error, initial it, and continue the note.