Clinical Reports Product Overview Quiz

5 Questions | By Asna1019 | Updated: Mar 21, 2022 | Attempts: 75

Evaluation quiz on Clinical Reports/Clinical Query Product Overview created by Support.

Questions and Answers

1.

Select all that apply. What are the 3 main report architectures supported by Horizon Core Clinicals?
- A.
  
  Legacy (C based)
- B.
  
  Oracle
- C.
  
  Crystal Reports
- D.
  
  Clinical Query on Business Objects
- E.
  
  HBI
2.

T/F Business Objects first tier support is not done by Horizon Core Clinicals.
- A.
  
  TRUE
- B.
  
  FALSE
3.

T/F All cases where the client mentions the word reports should be tagged in the Problem Description with <REPORTS>.
- A.
  
  TRUE
- B.
  
  FALSE
4.

Select all that apply. What are two items the client should be able to tell you about the report, if the report is for an application?
- A.
  
  The name of the report as it appears on the report (report's long name - report_lname)
- B.
  
  The modules used on the report (mod_name)
- C.
  
  The report's short name (report_sname)
- D.
  
  Where or how the report was printed from (i.e. demand print, autoreport, or ADT report)
5.

A client calls in and states the following: I have a report that pulls diet census order information and it is not printing like it is supposed to automatically every morning at 6:00AM. The report's name is Daily Diet Orders.How should the case be logged?
- A.
  
  Tag the Summary with and put the case in the Core Clinicals Orders Support T2 Responsible Group
- B.
  
  Tag the Problem Description with and put the case in the Core Clinicals Infrastructure Support T2 Responsible Group
- C.
  
  Tag the Problem Description with and put the case in the Core Clinicals Infrastructure Support T2 Responsible Group
- D.
  
  Tag the Summary with and put the case in the Core Clinicals Orders Support T2 Responsible Group
- E.
  
  Don't tag the case with any keywords and put the case in the Core Clinicals Systems Support T2 Responsible Group