Clinical Reports Product Overview Quiz

5 Questions | Total Attempts: 46

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Product Management Quizzes & Trivia

Evaluation quiz on Clinical Reports/Clinical Query Product Overview created by Support.


Questions and Answers
  • 1. 
    Select all that apply. What are the 3 main report architectures supported by Horizon Core Clinicals?
    • A. 

      Legacy (C based)

    • B. 

      Oracle

    • C. 

      Crystal Reports

    • D. 

      Clinical Query on Business Objects

    • E. 

      HBI

  • 2. 
    T/F Business Objects first tier support is not done by Horizon Core Clinicals.
    • A. 

      TRUE

    • B. 

      FALSE

  • 3. 
    T/F All cases where the client mentions the word reports should be tagged in the Problem Description with <REPORTS>.
    • A. 

      TRUE

    • B. 

      FALSE

  • 4. 
    Select all that apply. What are two items the client should be able to tell you about the report, if the report is for an application?
    • A. 

      The name of the report as it appears on the report (report's long name - report_lname)

    • B. 

      The modules used on the report (mod_name)

    • C. 

      The report's short name (report_sname)

    • D. 

      Where or how the report was printed from (i.e. demand print, autoreport, or ADT report)

  • 5. 
    A client calls in and states the following: I have a report that pulls diet census order information and it is not printing like it is supposed to automatically every morning at 6:00AM.  The report's name is Daily Diet Orders.How should the case be logged?
    • A. 

      Tag the Summary with and put the case in the Core Clinicals Orders Support  T2 Responsible Group

    • B. 

      Tag the Problem Description with and put the case in the Core Clinicals Infrastructure Support T2 Responsible Group

    • C. 

      Tag the Problem Description with and put the case in the Core Clinicals Infrastructure Support T2 Responsible Group

    • D. 

      Tag the Summary with and put the case in the Core Clinicals Orders Support T2 Responsible Group

    • E. 

      Don't tag the case with any keywords and put the case in the Core Clinicals Systems Support T2 Responsible Group