Clinical Reports Product Overview Quiz
Evaluation quiz on Clinical Reports/Clinical Query Product Overview created by Support.
- 1.Select all that apply. What are the 3 main report architectures supported by Horizon Core Clinicals?
- A.
Legacy (C based)
- B.
Oracle
- C.
Crystal Reports
- D.
Clinical Query on Business Objects
- E.
HBI
- 2.T/F Business Objects first tier support is not done by Horizon Core Clinicals.
- A.
TRUE
- B.
FALSE
- 3.T/F All cases where the client mentions the word reports should be tagged in the Problem Description with <REPORTS>.
- A.
TRUE
- B.
FALSE
- 4.Select all that apply. What are two items the client should be able to tell you about the report, if the report is for an application?
- A.
The name of the report as it appears on the report (report's long name - report_lname)
- B.
The modules used on the report (mod_name)
- C.
The report's short name (report_sname)
- D.
Where or how the report was printed from (i.e. demand print, autoreport, or ADT report)
- 5.A client calls in and states the following: I have a report that pulls diet census order information and it is not printing like it is supposed to automatically every morning at 6:00AM. The report's name is Daily Diet Orders.How should the case be logged?
- A.
Tag the Summary with and put the case in the Core Clinicals Orders Support T2 Responsible Group
- B.
Tag the Problem Description with and put the case in the Core Clinicals Infrastructure Support T2 Responsible Group
- C.
Tag the Problem Description with and put the case in the Core Clinicals Infrastructure Support T2 Responsible Group
- D.
Tag the Summary with and put the case in the Core Clinicals Orders Support T2 Responsible Group
- E.
Don't tag the case with any keywords and put the case in the Core Clinicals Systems Support T2 Responsible Group
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