Staff Patient Portal Quiz

11 Questions | Total Attempts: 92

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Staff Patient Portal Quiz

Asssess staff's knowledge on the Patient Portal.


Questions and Answers
  • 1. 
    What is the Patient Portal? (check one)
    • A. 

      A systematic collection of electronic health information about an individual patient or population. The system is designed to represent data that accurately captures the state of the patient at all times.

    • B. 

      Secure online website that gives you convenient 24-hour access to your personal health information and medical records.

  • 2. 
    Initially what do you need from the patient to  be able to enroll them into the Patient Portal: (check one)
    • A. 

      Insurance Information

    • B. 

      Email Address

    • C. 

      Blood Type

    • D. 

      Mailing Address

  • 3. 
    The patient needs a “Token” before enrolling on-line for the Patient Portal?
    • A. 

      True

    • B. 

      False

  • 4. 
    The “Token” can be given to the patient: (check one)
    • A. 

      By Phone

    • B. 

      In Person, at the clinic

    • C. 

      Both

  • 5. 
    What other information is given to the patient when they are given the “Token” number” at the clinic? (check one)
    • A. 

      Vaccine Schedule

    • B. 

      Instructions

    • C. 

      Both

  • 6. 
    After the patient is given the “Token”, who is responsible for completing the registration process on the Patient Portal? (check one)
    • A. 

      Front Desk

    • B. 

      Cashier

    • C. 

      Patient

    • D. 

      PSM

  • 7. 
    What are the features that the Patient Portal offers? (Check all that apply)
    • A. 

      Requesting Appointments

    • B. 

      Medication Refills

    • C. 

      Calling your Doctor

    • D. 

      Accessing your Health Record

    • E. 

      Viewing your Statements

    • F. 

      All of the above

  • 8. 
    Were you trained on how to enroll patients on the Patient Portal?
    • A. 

      Yes

    • B. 

      No

  • 9. 
    Were you trained on the features the Patient Portal offers?
    • A. 

      Yes

    • B. 

      No

  • 10. 
    Were you trained on who will be responding to the Patient Portal request(s)?
    • A. 

      Yes

    • B. 

      No

  • 11. 
    Additional Comments/Suggestions
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