Staff Patient Portal Quiz
11 Questions
| Total Attempts: 173
Asssess staff's knowledge on the Patient Portal.
Questions and Answers
- 1.Additional Comments/Suggestions
- 2.What is the Patient Portal? (check one)
- A.
A systematic collection of electronic health information about an individual patient or population. The system is designed to represent data that accurately captures the state of the patient at all times.
- B.
Secure online website that gives you convenient 24-hour access to your personal health information and medical records.
- 3.Initially what do you need from the patient to be able to enroll them into the Patient Portal: (check one)
- A.
Insurance Information
- B.
Email Address
- C.
Blood Type
- D.
Mailing Address
- 4.The patient needs a “Token” before enrolling on-line for the Patient Portal?
- A.
True
- B.
False
- 5.The “Token” can be given to the patient: (check one)
- A.
By Phone
- B.
In Person, at the clinic
- C.
Both
- 6.What other information is given to the patient when they are given the “Token” number” at the clinic? (check one)
- A.
Vaccine Schedule
- B.
Instructions
- C.
Both
- 7.After the patient is given the “Token”, who is responsible for completing the registration process on the Patient Portal? (check one)
- A.
Front Desk
- B.
Cashier
- C.
Patient
- D.
PSM
- 8.What are the features that the Patient Portal offers? (Check all that apply)
- A.
Requesting Appointments
- B.
Medication Refills
- C.
Calling your Doctor
- D.
Accessing your Health Record
- E.
Viewing your Statements
- F.
All of the above
- 9.Were you trained on how to enroll patients on the Patient Portal?
- A.
Yes
- B.
No
- 10.Were you trained on the features the Patient Portal offers?
- A.
Yes
- B.
No
- 11.Were you trained on who will be responding to the Patient Portal request(s)?
- A.
Yes
- B.
No
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