When a product in the UHC expires, you should:
The shift management process includes:
Why is it important to wash your hands frequently?
Our customers expect:
The 4 points which you communicate in the restaurant are:
What is the proper use of the yellow hutzler spatula?
The 2 types of feedback that crew trainers must use in the restaurant...
Double Quarter Pounders get 2 pieces of meat, which are:
CDP stands for:
Filet-o-fish portions are made from _______?
When taking the customer's order:
You can create a positive customer experience by:
What safety gear should be worn during filtering?
As a crew trainer, part of my roles and responsibilities are to be an:
Crispy chicken portions must be cooked to an internal temprature of:
What is the maximum stack height for storing cases of french fries in...
You are the shift manager and an angry customer has approached the...
The oil must be filtered but no one can find the protective...
How can you recognize abused meat?
When there are 3 or more orders on the KVS, a _________ should...
FIFO is short for:
What are the two roles of the crew trainer?
Which situation requires a manager's assistance?
What is the cook time for chicken McNuggets?
When the customer vehicle stops at the speaker, the customer should...
When the timer sounds to remove the french fries, you should drain...
When pulling product from the refrigerator, what should you pull...
What is batch cooking?
Use the ________ hutzler spatula to break egg yolks.
During a staggered opening, you are approached by someone who...
As a role model I am expected to:
What solution do you put in the clean towel bucket:
How many regular sized pickles do you put on a Big n Tasty?
COD stands for:
What is the most important objective when training others?
HBO stands for:
When loading fried product in baskets, you should load the baskets:
When you coach:
What are the 6 service steps in order for team service?
What is true about french fries procedures?
You check the internal temperature of beef and it is 150...
What are the steps in the four step method of training?
Ray Kroc opened his first McDonald's restaurant in Des Plaines...
SOC stands for:
_________ are only used to verify performance, not for training.
How often should oil be filtered?
What is the cooking temperature for hash browns?
The ________ hutzler spatula is used to remove finished or cooked eggs...
Discard french fries after _____ mins.
Where is the most inappropriate place to store the book of Material...
24/2 refers to:
The secondary shelf life of reconstituted onions on the prep table is:
McDonalds People Promise is:
What is the maximum time you should take to complete a transaction at...
How long should hands be washed with Anti-Microbial Handwash (AMH)...
The 6 enemies of oil are:
Properly tempered cheese and sauces are critical for high quality...
What are the 2 production methods for french fries?
You are working the front counter and assembling a customer's...
Crew satisfaction plus QSC=:
Example of appreciative feedback is:
The CDP components are:
When topping off the vat with oil, you can best prevent burns from the...
What is the secondary shelf life of shredded lettuce on the prep...
UHC trays should be cleaned and washed every _____ hours to break the...
What is the most common cause of injuries in a McDonalds restaurant?
What score on an SOC indicates that a crew person has successfully...
What food safety practice must you follow?
At minimum, how often should the restaurant windows be washed?
You should always give _______ feedback before _______
The cook time for canadian bacon is:
What is the maximum total customer experience time for Drive-thru?
What is the recommended holding time for brewed coffee?
An example of constructive feedback is:
A customer total experience time in the drive-thru should not exceed...
What is the guiding principle that McDonalds uses to develop crew...
The cook time for round eggs is:
What is the visual characteristic of a properly cooked round egg?
The secondary shelf life of Big Mac sauce on the prep table is:
Which is the most appropriate way to suggestive sell?
The secondary shelf life of pickles on the prep table is:
Why is batch cooking a good idea?
On a Quarter Pounder, how many slivered onions should be used?
How many layers of green leaf lettuce goes on a Big n Tasty?
What is true about meat patties that have freezer burn?
When filtering the vat, how many minutes must you circulate the...
The holding time for strip bacon is:
When using the staggered method of closing, what is one crew person...
What is the warm up time for a fryer?
How often should the restrooms be spot cleaned during peak hours?
To meet quality standards, what is the range for the internal...
How many times per hour should release sheets be wiped with a...
___________ are used to give an overview of a foundation topic or...
How many orders of french fries should be ready at all times to assist...
The Egg McMuffin was added to the national menu in:
What is the minimum internal temperature of cooked chicken products?
A full run of chicken McNuggets is
What is the cook time for crispy chicken portions?
When tempering american cheese you should leave it out at room...
The cooking start point for pork sausage is:
What should the upper and lower temperatures of a clamshell grill be...
Who is responsible for double checking the Drive-thru order?
Which statement is true?
What is the proper cooking temperature for Chicken McNuggets?
A full run of crispy chicken portion is (full basket)?
The correct settings on the vertical toasters are:
What solution do you put in the soiled towel bucket?
Refrigerated foods must be kept below ___ degrees to slow the growth...
What is the maximum receiving temperature of 10:1 meat?
The target time from the moment an order appears on the KVS until it...
What is the start point cook time for 10:1 patties?
The holding time for Chicken McGrill portions is:
The HLZ air temperature setting is:
What is true about grill side freezers?
How many ounces of strawberry topping do you put on a sundae?
The morning rush has ended and you have responsibility for working lot...
How often should ice machines be de-limed, cleaned, and sanitized?
The amount of reconstituted onions on a cheeseburger is:
The heated prep table temperature setting is:
The Big Mac had its first debut in:
How many ounces of ketchup are on a cheeseburger?
You set expectations in what step of the 4 step method of training?
1 shot of Big Mac sauce is equal to:
What is the target for order taking in the drive thru?
What is the minimum internal temperature of refrigerated creamers and...
What is the fryer temperature for crispy chicken portions?
A Big Mac gets how many total ounces of lettuce?
What 2 types of skill training do crew receive?
Spatulas are sharpened ____ times during the day.
As a teacher, I am expected to: